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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $279.99

Customer reviews

Rating 4.5 out of 5 stars with 185 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers enjoy the SurfaceSense Allergen Pet Lift-Off Upright Vacuum, particularly its strong suction and ease of use. Many appreciate its manageable weight and effectiveness on carpets, with some highlighting the overall performance and power. Additional features like the LED lights and various attachments are also well-received, and some users have noted its relatively quiet operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 185 reviews
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Powerful & simple w/ all the features I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent hours researching and chose this as my new vacuum and I am glad I did. It's so easy to lift off the canister and get up and down the stairs with my pet attachment, getting cat hair off the steps, off the furniture. I love the auto-adjusting feature of the base going from carpet to floor. I love that the base is lit allowing me to see all the dust down a dark hallway. And bonus, the wand is lit too, so vacuuming under the sofa and other shadowed areas allows me to see what's there to vacuum up. It's so simple to use, to clean and it sucks up all the cat litter that gets tracked around, fur, and everything else. If there's just a little mess or spot to clean up, I get the vacuum out because it's that easy to fire up and be done 2 minutes later. I'm very, very, happy with this choice! I used to hate the hassle of vacuuming the stairs ~ not anymore! It looks nice too ~ rose gold and black. Seriously, you cannot beat this functionality at such a low price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Weight

    Rated 5 out of 5 stars

    A can't go wrong vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two pets, a cat and dog. This vacuum works perfectly for my two pet home. Having the ability to clean multiple surfaces, including ledges/baseboards, brings me a peace of mind. It's a well balanced, light weighted, easy to use vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Weight

    Rated 5 out of 5 stars

    BISSELL SurfaceSense Allergen Pet Lift-Off Upright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing vacuum, it's light, nimble & easy to use. It does a fantastic job at cleaning as an upright vacuum & with the added benefit of the lift-off canister for tackling jobs that better suite this mode is the icing on the cake. This vacuum doesn't shy away from anything I throw at it, it seems eager to conquer every challenge. I definitely recommend getting this vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Had to empty the canister 6 times!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Shark Navigator and this vacuum blew it out of the water. I have to preface this by saying I have a HIGH shed dog and vacuumed WEEKLY with the Shark. The first time using the Bissell I had vacuumed two days prior to receiving it and had to empty the canister SIX times and I live in a small 2-bedroom apartment. Side note, I have been the only tenant in the apartment since new carpet was placed, so I know it was only my dogs hair. Cannot recommend this vacuum enough!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Best vacuum!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO happy we switched to Bissell. I have always liked the design and capabilities of the higher end lifts way vacuums, and this does even better for a lower cost! We vacuumed 1 day after using our old one and it picked up SOOO much dust and dirt that had clearly been missed for over a year (see photo). The pet tool is really helpful too for the dog hair on the couch and chairs. My husband and I actually like vacuuming now?

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Bissell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy, and more powerful than our last vacuum. This Bissell pulls the dirt and dust from deep within the carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Overall performance

    Rated 5 out of 5 stars

    Like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it! It pick up really good! It helps me with my allergies! It is really good made!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, but really heavy! Substitute on my workout.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Weight
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    works great.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super light vacuum. Easy to use. not too big. picks up everything.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Weight

    Rated 5 out of 5 stars

    Blown away! I mean vacuumed away!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Senior friendly, light, highly maneuverable, powerful, the carpet to floor auto select featire is a time saver!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. It is great. Easy to use and picks up great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    TEAMWORK WITH OUR NEW BISSELL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction! Easy to use....."swivels" easily! Lightweight! Simple to empty trash....not messy! My husband likes it so uses it without me asking!!! So we are both happy with our new BISSELL.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product! Good suction and easy to maneuver. Very easy to assemble and I love where the attachments hang. Also love being able to remove the canister and still vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great value buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful! I got a corded vac bc my cordless just wasn’t cutting it and I didn’t want to pay half a grand for a larger battery and more suction. We just got a puppy golden retriever and this vacuum easily cleans our living space with the included attachments.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing vacuum left my carpet like new and it tells you where the dirt is. So easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIVE this vacuum. It came with a few different attachments and has a built in aroma piece as your vacuuming. It has multiple ways you can detach and use for ceilings as well as low places like under the couch and table. Washable filter.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Bissel Surfacesense

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight and easy to maneuver. Powerful and picks up hair easily

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Aces so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is performing well so far. I was looking for power and it seems to have better suction than the last vac that I owned. Everything I was looking for is functioning as I had hoped after a few weeks of use. The only thing it's lacking is a retractable cord (you tie it up manually). That's not awful, considering the other features. (Also the power button is not in the place I expected? But, again, not terrible.)

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction, and with a dog really gets all the hair. Easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Vacuum (Even for Apartments!)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved into an apartment and this vacuum had the best qualities! It’s very easy to use and had multiple functions. Works on carpet and vinyl/wood flooring with its easy adjustments for different floorings. It also has multiple attachments and makes it super easy cleaning dust off corners. It even has a flashlight on one of the attachments! Made it super easy to see the dust! Decent size for a vacuum and can be easily stored and out of the way. It can hold a lot and go through multiple sweeps without having to be emptied! Absolutely love this vacuum.

    I would recommend this to a friend
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