Customer Ratings & Reviews

Works (worked) really well, but I write this review as I wait for BestBuy Support to help me get a replacement unit (or get it repaired). 2 weeks ago it stopped humidifying, and water level stayed the same, so that's not great. I must've just gotten a faulty unit. I like the app, and the ability to top fill, I should've gotten the bigger one though, because right now I was filling it (1 gal) everyday.

This humidifier has worked very well to keep my indoor humidity at the optimal level for my hardwood floor. However, the built-in hygrometer reading is about 10% higher than the humidity level recorded by the external hydrometers (about $10 each) I installed on the wall in each room (living room, main bedroom, spare bedroom). When I set the humidifier at 60% humidity, the three external hydrometers gave me a reading of 50%, the ideal for my hardwood floor. So I set the humidifier at 60% instead of 50%. Only because of this issue, do I give it four instead of five stars. And because I had to invest an additional $30 for the external hygrometers, I also give it four stars instead of five for value. The water receptacle and the washable filter are extremely easy to keep clean. Every three days I empty out the water container to rinse it out and wipe it with a paper towel. I wash the filter by hand in very hot water, with no soap,rinse it in cold water, and put it back in the unit. Less than 10 minutes to do all that. In the bedroom, I set the unit on sleep mode, and can’t hear the fan at all. In the morning, the external hygrometer reading is still close to 50% so the sleep mode fan speed has been adequate. In the living room, I have another humidifier, same model. It’s a larger space so I run it at #1 fan speed, which is quiet enough that I don’t hear it. Because I keep my doors open, the living room humidifier works also for the spare bedroom, so I don’t need a third humidifier for that room My total living space is about 1000 ft.²