Customer Ratings & Reviews

We are newly minted Bobparents as he is our first grand robot! He’s a combo, self-emptying bot. Set up was extremely easy! The directions were in LARGE print, simple, accurate grammar and syntax and a breeze! The accompanying pictures were labelled and easy to follow. The quick guide made the initial set up very simple. Bobbitt aka bObsweep - Dustin) has an app for mapping which is easy to use and easy to edit. You can create zones/areas for him to clean specifically extra times. If Bobbitt is stuck, confused or not working correctly (which hasn’t happened yet) it tells you what the error is and basically how to fix it. Quite simple. The app connected to my WiFi quickly and has stayed connected. We were away for several days during Bobbitt's initial week, and I was able to monitor his cleaning from a state away! He worked while we didn't! You are able to change his settings through the app even while he is cleaning. I had been researching brands and was planning on sticking with a US brand for ease of instructions, customer service, returns, etc but found bObsweep out of Canada and knowing Canadian quality, integrity and reliability, thought I couldn’t go wrong. So far, so good. On Bobbitt’s maiden mapping voyage, he got stuck twice (trying to get under the couch- wasn’t his fault - it’s a dark area rug surrounded by 2 “of hardwood and then the low couch bottom) but figured it out and hasn’t gotten stuck since. He navigates multiple corners, terrain of hardwood, tile and area rug. It’s really pretty fascinating and fun to watch him think through his next moves. Bobbitt is fairly quiet, especially on the lower suction settings but even on high, the decibels are not loud. He’s unobtrusive and just zips around. His suction is great. I have never had such clean corners! I haven’t used the mop feature yet nor replaced the bag but am confident both will be pretty simple and effective. I will be in the market for Bobbitt’s mate Loretta for my upstairs and likely will stay in the bObsweep family. Couldn’t be more satisfied. Shelley

We have a 5 year old who gets crumbs all over the kitchen. Wall-e does a great job picking up the trail he leaves behind him. It also has a pretty cool mob feature for anything sticky things he may drop.

I am really happy with Dustin. I bought a 2nd one for a gift. 1st day of using it we already noticed the big difference. We have 3 big dogs and it was hard to maintain the floor until I got this robot vacuum. I haven't used the mop feature yet but it looks like it will just wipe wet areas. I really only need the vacuum part so I'm ok without the mop. The parts are easy to clean which I really appreciate. You just take them out, clean then re-insert. Even the front wheel was easy to remove when I had to take it out once to remove some hair strands. No need to unscrew anything for maintenance. The self emptying struggled the 1st 2 days because I think I overused it by letting it clean the entire house for mapping. I had to help pull out debris. Also because initially the house wasn't that maintained so it collected so much pet and human hair and debris. But when I used the scheduling, i just let it clean 2 to 3 rooms then go dock again to empty itself to avoid overfilling the dust bin. It's very smart especially when it already mapped the house, the cleaning time becomes way faster. The app is simple and easy to use. It has all the features I need. I even watch the app map sometimes to see where Dustin is cleaning just coz. All in all, I am very much satisfied and i am just hoping that it will last. It's only been 2 weeks for me so far. :)

Very good product, works as its supposed to. The vac has a little brush that falls off after the first week but the vacuum still gets the job done. It has a schedule option, its very smart with guiding itself, i have had some errors where i had to pick it up and pull out hair or fix the wheel or something got stuck but for the most part its smooth sailing. My mother in law bought one as well and she loves it. Works well on hard floors and carpet honestly. Its mop is amazing. I put watermelon fabuloso in it with water and it makes the floor look great. Pretty good but 4 stars because the piece fell off continuously within a week.

Life with Dustin has been a HUGE game changer. There has not been a moment where the floors have been dirty since Dustin arrived in our home. We absolutely love the vacuum and will continue to purchase bObsweep products. Thank you for creating such an amazing product and please keep being awesome. PS for anyone with pets, this vacuum will leave your floors SPOTLESS. The mop attachment is AMAZING. Blows my LG zero cord mop by miles.

I love this product. It goes for a long time and does a complete pick up of all the dog hair. This is the best one even better than I robot as far as picking up pet hair. I have not used the wet thing yet, but I will try to use that on the floor eventually. I am very happy with this product and would recommend it to anyone. I am recommending it to my children now as they got new homes. It goes over tile and rugs and rugs in your bathroom too, so it does everything. Then it goes back to its station and cleans itself. I love it.

This is my first robot vac, so wasn't sure what to expect. Unit charged faster than I was expecting. When I turned it on and it started mapping out the areas, i was impressed that it wasn't as loud as I was expecting. It was able to move around, in between counter stools, dining room chairs an adjist to the area rug. After about 50 mins it returned back to the charging base and I could see the map that was created. I have only used it once so far and have not used the mop function. Only negative was the loudness of the emptying on the dust, scared my 2 cats tremendously. I was not sure why it atempted to empty as i had it set to manually empty the dustbin.

Bob cleans the carpet and can be controlled remotely using the app. Easy setup. I have almost stopped using the vacuum cleaner. However it's gets stuck under table with low ground clearance. Also , the brush cleanup is messy due to trapped hair. But Bob does come with a tool to cut the tangles hairs

I ordered 2 different AI robot vacuums to compare "Shark Matrix & Bobsweep Dustin" the BobSweep outlasts the Shark and in comparison in cleaning power the BobSweep does better in deep cleaning power. The navigation is nice with both, but the important thing for me when i use Alexa to command a clean, the BobSweep is not flexible to command to clean a certain room like the Shark is. So that to me is important that you cannot, as well the Bobsweep Dustin has a bag feature unlike the Shark with the convenience of being bagless. In all performances and durability the BobSweep may have a slight advantage, in AI navigation i would say the Shark, this feature is important to me..

I love this product! It cleans both my wood and carpet well and also does a great job mopping!

I love this! I have used it without issue many times. It mapped the house out very well. It does not bang into things like previous brands I have tried. It gets on carpets just fine from hardwood. It picks up dirt and debris just fine. It empties flawlessly. The app options work well, following all settings as intended. I can make it vacuum from anywhere, or set a schedule. A user at home can start it without app access too. I would recommend this vacuum and purchase again if needed.

[Employee of bestbuy] We have had Dustin for about six months and have learned what he does well and what his short comings are. Overall he does a great job keeping the areas clean and is able to switch from hard floor to carpet without any problems. Dustin is very smart in that he can learn how to clean an area and after mapping the floor you can see where he is in his cleaning. If there is an area that Dustin gets stuck at, the app allows you to create a 'no clean' area to avoid getting stuck. He also sees and avoids going down stairs. If the floor has a lot of dirt or hair to pick up, he sometimes is not able to empty completely and he needs to be manually cleaned. The manual cleaning needed is to use the supplied brush to remove the built up dust on the filters and empty Dustin's dirt collection compartment. The roller brush also needs to be cleaned to remove dirt/hair when needed. Overall, he does a great job of getting under furniture and cleaning the hard to reach places. It's very convenient to schedule him to clean and you have a clean floor. He is able to store a couple maps so you can customize the frequently cleaned areas.

I like my Dustin very much. I used it for more than a month before writing this review. It moves fast and very agile. The self empty function is great and the dust bag is huge. It can hold months of dirt before the bag needs to be discarded. I think it can hold more than 70 days worth of dirt. My favorite function is the quick clean which you can pick a room or circle you desired area e.g. two specific rooms together. To add Dustin to Alexa for voice command, it is easier to do it from the bObsweep app, go to Settings->Alexa|Google Assistant->Alexa, follow the 4 steps instruction, make sure you use the email and the "assigned" password in Step 2 to enable the skill in Step 3. Overall, I'm happy with this robot vacuum cleaner.

I tried this newer model expecting greatness from it since it was priced at $1000. I have 3 cats and on the first use the trash failed to be sucked into the disposable bag. All the hair and dirt got stock. (Hole is too small on the dirt bin) it lacks the matrix cleaning pattern of the shark and the app does not allow you to clean up more than 1 room or the whole house. With Shark I can choose which rooms to clean. So needs upgrade in the app mainly. The mopping was pretty good and the cleaning itself is good too. If you don't have too much animal hair. This would be great for you, but did not work for me. I was sad to return it. Specially at the sale price I got it 270.00 I wouldn't pay full price on it.

We really like our new BobSweep vacuum We have ours programmed to vacuum our kitchen every other night & to vacuum the entire house twice a week. It is pretty quiet. When it turns itself on you can hear that it is on but being quiet it is not bothersome. It does have a dock so it can empty itself after vacuuming for us. We have a mix of tile & carpet. It does a good job on both floor types we have

[Employee of bestbuy] It works great, I like that it will determine if something is just a high transition strip and attempt to scale it to get over it. My last robot vacuum would get to the strip and just give up leaving my kitchen and living room unclean. I also like that the app is super easy to use and allows you to choose exactly what you want it to do and where exactly you want it to do it. I would say the only negative I’ve seen is it doesn’t notice things like socks on the floor and just goes right over them, naturally it attempts to suck it up and gets stuck. I also wish the app would send my notifications when it gets stuck, I’ve had times where it would get stuck and me have no idea until I get home.

Love my boopsweep. His name is Dustin. I don’t need to tell him where to go he fines his own way. He even empties his own trash and docks himself. I call on him daily and he is always ready. Love my Dustin he is a true friend.

Dustin is wonderful! I was very impressed with the suction and how well he moves about. This product has more than surpassed our expectations! Highly recommend.

really like it, sometimes I come home from work very tired, I just lie on the chair, and watch it work, vacuuming dust and cleaning the house meticulously and my house has a wooden step, seeing it climb up is extremely fun, seeing the house vacuumed clean, makes my mood happy and feels less tired after a long day of work.

This is my 3rd Dustin bObsweep and got for my basement…excellent cleaning and tracking on the app…highly recommend