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Customer reviews

Rating 4.2 out of 5 stars with 20 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Rated 5 out of 5 stars

    Easy to set up and inexpensive for a univer remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have the Bose Music app before trying to pair it to a device. Once you have the app, it's simple. It'll walk you through it step by step. The instructions with the remote will show you how to get it paired to your app and to your Bose Soundbar (either a 500 or 700 Bose Soundbar). Once that is done, the app takes over. The only con is the back light. Sometimes it turns off before you chose a device to control but once you get the hang of where everything is, you don't necessarily need the back light. Basically, it's a great universal remote.. what you'd expect from Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Love it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact one can sync their whole system with one remote, my TV which happens to be smart tv also and the Bose speaker system is all managed by this one single remote, I'm loving it so far. The hassle of multiple remotes, losing one or the other every time can be avoided now. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is easy to program to operate my tv and my blue ray player. It's easy to use and it makes so much sense to have one remote operate my devices. I must say I like that the remote lights up when you pick it up or give an easy shake.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REMOTE works well. looks great also. easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Cool remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool accesory. Works well. But seems a bit slower than using your TVs own remote. Quality is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite expensive but it is worth buying than using duplicate remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bose remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote to control all of my devices!! It also lights up the useable button for whatever device you’re operating. I’d definitely recommend this remote

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a week to figure it out. No real instructions/directions. Didn't even include what each button on the remote stands for - had to figure it out on my own. Could sink it with my soundbar/cable, but not with my TV directly. However, the most disappointing thing is I still can't get any shown volume level projected on my TV screen. So, I still need to guess what the level is. I have the Bose 500 Sound Bar and Sub. I have several Bose products that I am extremely satisfied with, but this has been a disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bose remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and love that I can use on tv and dvd player and not have to have several remotes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement worked really great with my sound bar!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Remote Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote haven’t tried it yet see if works fir tv recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great for a living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect to the Bose 500 home theater system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW this overrides and controls everything!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing item to have especially if you use Alexia iPhone any Apple products along with Bose I highly suggest this is a must-have. It will override any other remote. It comes with batteries even! Excellent value!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works on my soundbar 500

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having used my phone to control volume, decided to purchase this remote. No regrets. Cheaper than ebay too, with warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to my Bose surround sound system. It allows me to control multiple devices from one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Original item.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other one broke. I purchased a replacement shipping was fast and it was an exact match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had one already but dogs broke it This one works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote control BOSE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product it works very well. I Recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    From Bose !!! What a huge disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this remote control with a Bose 700 sound bar... Very nice sound ... The remote control supposedly allows you to pair 3 other devices. I have DirectTV and AppleTV (well-known and mature devices) so i said this should be easy. The remote control simply does not recognize them, no matter what. Spent 5 hours trying different things and looking up on line... About to give up on the remote control... This is from BOSE!!! A TOP brand on sound. Huge disappointment

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi, Jose.

      Thank you for taking the time to write a review of your Soundbar 700 and Universal Remote. We're glad to hear you're enjoying the soundbar's audio quality.

      We're sorry to learn that you've been experiencing difficulty pairing the remote with your devices. This sounds frustrating and we'd like to help. We would first recommend reading this article on our Bose Community regarding Apple TV - https://bose.life/2Q1tpbb.

      Please reach out to our support team at 1-800-367-4008 for further assistance. They are available M-F 9 AM to 9 PM Eastern and will be glad to help. Thank you, and have a great New Year.

      Best Regards,

      Jesse - Bose Support bose

  • Rated 1 out of 5 stars

    Back light only on for 2 second

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away. Backlight on remote stays on for only 2 seconds making it very difficult to use. Don't purchase until second generation. Bose forum has many complaints going back 3 months with no resolution.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello jrgilm,

      Thanks for providing your review of the Soundbar Universal Remote. We appreciate your feedback here. We have passed it to development. Should this change in the future, we will let you know on our Community.

      Thank you again, and have a nice day!

      Mohsin - Bose Support bose

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