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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 9,161 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound without compromised safety

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first set of truly wireless headphones and I love them! This is the sound you'd expect from Bose, including an enhanced yet balanced base. These are not noise-cancelling, which is what I was looking for. I use these mostly for running, biking, and working out in the yard. When I'm out on the road I know I'll be able to hear what's around be as well as my music/podcasts.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Easy to workout in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable! I am able to do an intense workout without worrying about them falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome. They ear pieces recharge every time you put them back in the case

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for workout and gym time. Doesn't fall off and sound is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Functional for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased there earphones over the apple air pods because these are waterproof. The sound is great and loud. I love that they include different ear pieces since the apple headphones always fall out of my ears. Biggest con is that they bulge out of your ear and are pretty noticeable. Would purchase again since it does what I need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I always have issues with fit and they stay on. The sound is great with Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, very comfortable to wear, and it never drops audio. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the sound quality of these headphones. I typically use only the right ear, since I mostly wear these while working and need to hear when people address me. Still great quality with only one bud in. I do find that, when I wear both buds, the left has a tendency to fall out easier than the right, even when locked into my ear.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Glad to hear that you love your Bose headphones ! Have you tried switching the tip of the left earbud ? The SoundSport Free wireless headphones come with 3 different sized StayHear+ Sport tips. Hope this was helpful ! Thanks for your feedback, Rae - Bose Support Bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Exceptional Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well and sound extremely crisp! Very happy with purchase! Would definitely recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Works very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Fits ears well and comfortable. This was a gift from my husband so I could listen and watch things on my iPhone and mini iPad when in bed and not disturb him. Only downside is that you have to turn the iPad off if using iPhone and connect app and vice versa. Really like how well they stay snug in my ears. Works well for my purposes.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Boyfriend loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these ear buds for my boyfriend as he watches a lot of YouTube videos at night while he is on the oil rig. Had some trouble getting the left earbud to stay connected at first, but after that it works great. Calls are crystal-clear but it seems to only take the call from the right ear bud. No complaints so far!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Best head phones on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well. Easy to run. Had the JBL version and I would always lose Bluetooth connection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! The sound is awesome and they fit in my ears perfect without falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about these in terms of sound, fit, and design. Highly recommended over all others.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, super comfortable and light. Easiest way to charge and can have them all at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Truly wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound, look, and feel great. Stay in my ears at the gym and that’s why I bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Sound great, just a few issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning these. They sound amazing. The issues were that sometimes one or both would disconnect, then you had to forget the device and re-pair them. Phone calls only come through the left side. That's how they're designed. I didn't like how they protrude from the ears. I actually ended up exchanging the first pair because they're marketed to have zero latency, but when watching a video the audio and video are no where near in sync. They're not true wireless. Supposedly they were supposed to get a firmware update to make them true wireless but I didn't want to wait around to find out. I returned them and got AirPods. I expected much better from Bose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    bose true wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these earnuds long battery life and great sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose wireless earbuds. They have amazing sounds quality and great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beautiful sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these very good quality sound and they stay in my ears when I’m working out

    I would recommend this to a friend
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