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Customer Ratings & Reviews

Your price for this item is $199.00

Customer reviews

Rating 4.4 out of 5 stars with 9162 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 9,162 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not nearly as good as Airpods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really not as intuitive and easy to pair as my AirPods. The sound quality is decent, but I regret buying these and not the AirPods Pro now that they have been released. I love all of my Bose products but this is just not up to the standard that Apple has created with the AirPods

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for working out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality good tight fit and easy function make these great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Absolutely Amazing!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and they sounded so good my husband stole them and now I have to order a second pair. Amazing sound. Just wish the phone features worked a little more seamlessly with the buds and phone calls in both ear buds. Other than that they are AMAZING sounding!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, comfort and price is reasonable, will not be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality: 9/10 Durability: 9/10 Comfort: 8.5/10 Sound: 9/10 Set-Up: 9/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best completely wireless earbuds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best completely wireless earbuds I have ever used. I have tried Samsung Gear iconX, Jabra Elite 65T, Jaybird Run, and the Sol Republic Amps Air. Each of them were good as some things and bad at others, but the Bose are good at everything. I have not had them cut out, they sound great, connection is made fast and spoken audio on calls is great. You can do a lot worse then to get a set of these...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound light weight wireless earbuds not over priced

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound. They stay in my ears. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for cycling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. East to connect. Stays put in ear. I use them for cycling and they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and we’re a great fit in my ear when other products were not.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose wireless buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Bose wired earphones for my iPhone, and though friends have recommended going with Apple’s wireless pods, I have been very satisfied with the Bose product, as I expected I would. The charge lasts me about 6 days, which is plenty, meaning I can make my weekly commute without worrying about a charge. I would recommend (and have, to my brother in law, another Bose-phile) this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup and great battery life. My only complaint is the fit could be tighter, I have small ears and tried different tips for the most part they stay in. Connection is fast, calls are clear even when outside and background noise you can control. All in all great price I paid 119 when they had $50 off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose - SoundSport Free True Wireless Headphones -

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong. Great sound and connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    OUTSTANDING SOUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME SOUND-GREAT QUALITY-SLEEK DESIGN-COMFORTABLE ON THE EARS

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Breaking up with Bose —Sort of.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR: Signature Bose sound quality, and in my opinion, the best accompanying app on the market currently. All of which means very little due to the poor connection quality of the earbuds, which continuously goes in and out, especially while running. COMPREHENSIVE REVIEW: Background: Ever since Bose released their Soundlinks more then a few years I've loved having Bose quality in a wireless format. Since then I've methodically purchased their wireless line-up as they come out. Currently I have and use the following on a daily basis (they're my daily drivers): • QC 35 ii • QC 30 • SoundSport wireless HR • Soundwear (technically a speaker) I'm a full-time undergraduate student, applyiny to post-graduate school, research assistant and minor campaign consultant; so a majority of my day is spent with headphones on listening to music and podcasts. Sound: Anyone who's owned a pair of Bose before knows the quality of Bose sound, but for those unfamiliar, they cover a substantial amount of audible frequencies is near flawless, granted a little too much emphasis is placed on base frequencies, but a basic EQ can correct this. These headphones keep up that legacy of quality, save a drop off through the mid/treble frequencies that are hardly noticable. Physical Construction: They're amongst some of the largest wire-free headphones I've seen and unevenly weighted, with 85%-90% of the weight in the body of the earbuds that is separated significantly from your ear. Nevertheless, thanks to boses exceptional earwing design, they haven't actually fallen out. I'm confident some of these questionable design choices were required to give the earbuds the aforementioned signature Bose sound. The App: As mentioned earlier I believe the Bose Connect App is one of if not the best companion app on the market currently. It is simple and intuitive to use, but the major feature I appreciate the most is the duel connect feature, something that is inexplicably missing in every other "official app" I've used or looked at with wireless headphones. Essentially, it allows you to connect/reconnect/disconnect with another device besides your phone/tablet. which is something I appreciate throughout the day as I'm constantly connecting and reconnecting to my laptop or desktop. Phone Calls: The earbuds handle phone calls fine, offering a clear and easy to understand voice. Unfortunately, they do a poor job of cancelling outside noices for the person on the other end of the line from you. Most annoying however, is that whenever you're making or placing a phone call, the earbuds only utilize the right-side earbud. Connection: This is ultimately what killed these for me and will be returning them to Best Buy later today. These headphones use Bluetooth 4.1 which is disappointing as the industry standard has been 4.2 and is quietly transitioning to BT 5 throughout the year. what's worse is the instability of the the connect. As I'm running or using them for a phone call while driving, they'll continuously will fade in and out despite being out of my pocket, usually in my armband or phone mount on my dash. Irregardless of the direct line of sight and short distance they are from my phone, they'll fade,distort, cut in and out, and create high pitch static squeals while using. Initial reports from tech reviewers citing this issue is the reason I waited more then a year before buying them, hoping a firmware patch would correct this. unfortunately no such luck. Final Decision: I'll be exchanging them for a pair of Jabra Active Elite 65, they stability in connection and noise-cancellation hopefully will make up for the unimpressive Jabra sound profile.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi, Alex.

      Thanks so much for your detailed review of the SoundSport Free wireless headphones. We're happy to hear that you're a loyal fan of Bose, and we truly appreciate your feedback.

      It's great to learn that you enjoyed the Bose Connect app, multi-point pairing of devices, and the headset's sound quality.

      We're sorry to hear about the connection difficulties you experienced. The signal flow of the headphones will go from your connected device to the right earbud, where the signal is processed and then streamed to the left earbud. Due to this, we recommend keeping the headphones on your right side whenever possible.

      If you still have the headphones with you, please feel free to reach out to our support team for further assistance at 1-800-367-4008. They are available M-F 9 AM to 9 PM Eastern. Thank you again, and have a great New Year.

      Best Regards,

      Jesse - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not For Driving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset. One of the best. THIS IS NOT FOR DRIVING PURPOSES. If they are in their case and you get a call you have to get the box and open it and put the right one in your ear to answer the call. Great for all other things though, working out, doing chores, etc. Comfortable and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing clarity of war buds, fits not in canal but inner aspect of ear. Love them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and keeps a long charge. Little pricy but worth the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids bought these earphones for me. They fit great and sound good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and life battery are amazing. I prefer this to the AirPods.

    I would recommend this to a friend