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Customer Ratings & Reviews

Your price for this item is $199.00

Customer reviews

Rating 4.4 out of 5 stars with 9162 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 9,162 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound but clunky fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose wireless headphones have fantastic sound however they’re a little heavy and were tending to fall out of my ear quite often therefore I was afraid to wear them outside for fear of losing them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones. Paired easily with my iPhone and iWatch and easy to switch between devices. Sound quality is great although changing the volume can be a tad tricky using the buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They’re Good But...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are super cool and have great sound quality, but they are not good for working out. They fall out when doing certain activities which really makes it difficult to get through your workout. Other than that this is a great item.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Purchased both Sony and bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased both headsets having in mind whichever one I liked more i would keep. I ended up returning both. The Bose is better in my opinion with ease of use and adaptivity. Both have app functions but the Sony i just couldnt find anything i liked about them neither come close to even semi loud. I still use my factory samsung s8 headset. To me the Bose and Sony even at max volume seem to hit peak at the line when you turn your sound up and the warning pop up comes on i feel like thats all the louder they get. You can still have a normal conversation while having them at max volume

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing, No Problems Here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Really Like These Ear Buds. Sound Quality Is Amazing And Have Not Had Any Pairing Problems. I Wasn't Sure If I Should Purchase Seeing The Reviews On Best Buy And Bose But Took A Chance. Time Will Tell How They Hold Up, But Have Been Impressed So Far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st, they're Bose. So they are automatically wonderful. 2nd, they have such a great battery life! Charge them to full and you can listen to music or audiobooks for hours. I don't have any negative comments about these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality is spot on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is perfect. However the battery life if you’re talking on the phone or it’s just sitting on standby not in its case isn’t as long as some other brands are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product okay. Wish it did have a longer battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 pairs. One for me and one for my son. Great sound. Only wish I could answer the phone with them on. Just purchased the Jaybird. Hopefully will work better with my crazy schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    bose boss

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to pair, easy to carry, easy to charge. I love that it works fine when I wear only one side and share other side with my bf. I usually use this when I do running and it never fell off or even close.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my boyfriend for his birthday he loves them , they are excellent quality. Like if you turn them high up you can’t hear nothing and you also can hear what they are playing . But best birthday gift I got him

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    A little disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is good n it sounds great. The truly wireless technology has a lag while watching videos on my iPhone in the Facebook and YouTube app. This is a deal breaker for me. When you try to connect the headphones to a windows 10 laptop it connects in voice only mode so I cannot use it to listen to music on my laptop. While taking calls only the right ear piece is designed to work which is a bit weird. I expect better from a premium priced product from Bose.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Thank you for sharing your review of the SoundSport Free wireless headphones, Franc. We're delighted to hear that you enjoy the audio quality and comfort. We're sorry to hear that you're having some difficulty connecting them with your laptop. When pairing the headset to a PC running Windows 10, it shows up twice as an available device in the computer's Bluetooth device list: once with a device icon and once with a headphones icon. You'll want to be sure to pair to the list instance with the headphones icon. We would like to explain a bit about the technology of the headphones in regards to the video-audio synchronization. As they are truly wireless headphones, they are subject to some latency between audio and video. This can be caused by various things such as network infrastructure, cloud-based content, applications, etc. We were able to lessen the effect with software. However, because the issue is very source and app specific, it makes complete elimination difficult. We will continue to partner with select app developers to improve these experiences. Also, the SoundSport Free wireless headphones were specifically designed to be used as a single Bluetooth earpiece when on phone calls. As they produce stereo audio, and the Bluetooth signal is first processed through the right earbud, which is then processed and transmitted to the left earbud, live audio may be delayed. We thank you for your feedback as we as continuously looking for ways to enhance our customers listening experiences. We hope you have a wonderful day. Kind regards. Ashley - Bose Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling and perfect for the gym

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted for these as my Apple Airpods weren't getting it done at the gym. So far, I'm very happy with the build quality and sound of these units. I will update when I have had further time to test them--already recommended to a colleague.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried airpods but could not use them due to my ear configuration. I looked for an alternative and here it is. The sound quality is just impeccable. The only advice, do not download Bose’s app on IOS, it is just not needed and I found it a bit confusing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Outstanding sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please earbuds provide some of the best sound I've ever heard. Quality is better than most wired headsets. My only complaint is that you can only use the right ear Bud for making and receiving calls.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Loses connection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first pair of completely wireless Bluetooth headphones. I went with Bose because their quality has always been so high, and the Apple AirPods fall out of my ears. These stay in, which is great, and they even come with interchangeable ear pieces so you can find the best fit. Bad thing is, and this is VERY bad, they will occasionally stutter in and out of connectivity. For the price, that’s inexcusable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Bose

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these head phones, the only thing I would say is that some times the weird shape pieces that go in your ear to lock them in place gets a bit annoying after a while. But the sound, quality and clarity are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    These are pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them though you cannot talk in stereo. The music is exceptional, but the talking is just okay. I would recommend them as I’ve cut grass and done extensive physical projects while wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Wireless Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well. They are slightly larger than the opening of my ear and stick out more than some smaller products. Getting past that took some time, but they are great and sound great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear prices are great and they do not fall out when running or doing workouts. Only bad thing is the battery case not charging right sometimes. Other than that it is a great investment

    I would recommend this to a friend