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Customer Ratings & Reviews

Your price for this item is $199.00

Customer reviews

Rating 4.4 out of 5 stars with 9162 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 9,162 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST wireless headphones EVER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE, LOVE, LOVE these wireless headphones. The noise-canceling feature is superb! I hear ONLY my music when the volume is appropriate to my listening enjoyment level.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones I have ever owned. The sound is incredible and they are comfortable. I went into the store to purchase some PowerBeats and was talked into buying these. They are better in my opinion!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great airpod alternative

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bose sound. Does well against elements. Only complaint is probably the size. Looks like you have dual bluetooth headsets in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as i expected. i wish they didn't stick out of the ear so much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been the type to earbuds period. I know through other Bose products I have that I would get my moneys worth. Still getting used to them but so far I'm not surprised these by the quality of sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Amazing little Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give this more then 3 stars simply because after 10min. These headphones simply became very uncomfortable in my ears. When it comes to fitted headphones everyone’s ears are different. These will stay in your ear at the gym doing almost anything. I wouldn’t trust these competing in a race but for the gym and running they could be great if they are comfort table. Best Buy is simply the best for trying headphones. You have 15 Days to return them (& up to 45 Days if you are an elite plus member) so DO NOT SETTLE.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, Brian.

      Thank you for taking the time to write a review on your SoundSport Free wireless headphones. We're sorry to hear that the headphones were uncomfortable for you.

      To ensure the most secure and comfortable fit, we would recommend trying all three sizes of the StayHear+ Sport ear tips included in the package. The medium size is installed when you open the box, and there is also a small and large set. We hope this helps. Have a great day!

      Jesse - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clearly Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want clear as a bell sound in wireless headphones then these are the headphones for you. when you are buying Bose you have a certain expectation in sound and these don't disappoint, really happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is one of my favorite product in terms of sounds and technology. This wireless headphone has an amazing sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Sound and Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying many "true wireless" headphones, these had the best sound. I dislike the headphones/buds that fit into and seal your ear so these were comfortable to wear since they don't fit down into the ear canal! One thing that I especially liked was that it announced the caller ID of an incoming call! I doubt I missed a setting but these are the only ones that I tried that have that option/function. They do stick out of your ears quite a bit so if you do a lot of normal activity that involves overhead arm movement, they can be knocked out fairly easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound quality but.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo I loved these headphones. The sound was crisp and clear. The connection was easy-ish, AirPods connect way faster, but still a good product. However, the fact that there is a known issue with audio lagging when watching video is terrible. Bose themself said that there isn’t a fix for this and that they are, “not meant to be used with heavy dialogue”. So if you are only listening to music then you will love these. For me I used them at the gym, and at work and they disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great review. The battery life is excellent, about 5 hours. Easy to use, picks up the device you are streaming from easily and the reception is several feet. I would buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Great Sound, Cuts out a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was teriffic, everything I would expect from Bose. However, every minute or so, the sound would cut out for a second and then come back. At first I thought it was my phone re-establishing a connection, or even a hiccup in the bluetooth signal. But, I did not have this problem while using a set of my son's bluetooth headphones. His headphones were considerable cheaper, granted didn't sound as nice, but worked much better.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi, NoName,

      Thank you for taking the time to write a review on your SoundSport Free wireless headphones. Your feedback is greatly appreciated, and we're happy to hear you enjoyed the headset's sound quality.

      We're sorry to hear you're experiencing difficulty with your Bluetooth connection. The signal flow from your headphones will go from your connected device to the right earbud, where the signal is processed and then streamed to the left earbud. Due to this, it is important that you avoid any added interference from objects such as routers or heavy clothing. We recommend keeping your source device closer to the right side of your body, and always ensuring that your headphones, the Bose Connect app, and the apps you're using for video and audio are up to date.

      If the issue persists, please don't hesitate to reach out to our support team at 1-800-367-4008 for further assistance. They are available M-F 9 AM to 9 PM Eastern. Thank you, and have a great day!

      Jesse - Bose Support Bose

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    I love these!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. The battery life is really good. The quality of the product is great. However, the case is broken and due to COVID. I can’t return it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Bose wireless headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased these headphones, sound is very clear and so worth the money. If you are new to the Bose brand, you will not be disappointed. I wear my Bose headphones more than my Dre beats wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for Short Term Use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is pretty good. Not a fan of calls being restricted to one ear and the discomfort of long term use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound. connects effortlessly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. Sound quality is great. Noise canceling is good. The only downside is no stereo for phone calls. Phone calls are only on the right ear bud.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Love the fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the earphones but my daughter had to help me use them. I was only connecting one earphone so she had to show me how to connect both earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    is a good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to love this product because it have awesome sound and its wireless. the only downside is the that you look like frankenstein because they big

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound But Bulky

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality as with most Bose sound products. Downside is that they're a little bulky and tend to loosen a bit with motion/exercise. Pricey.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair of Bose ear buds the first pair were wired and these wireless ones just makes them that much better. The inner ear sport tips are very comfortable to wear even for long periods of time. I Highly Recommend

    I would recommend this to a friend