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Customer Ratings & Reviews

Your price for this item is $199.00

Customer reviews

Rating 4.4 out of 5 stars with 9162 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 9,162 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t give 5 stars unless if a product surpasses my expectations... these headphones while music or something is playing removes excess sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great little earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and small, charges fast and connects fast, but the best about it is how it holds itself on your year, BangOlufsen doesnt have one like thay, neither Samsung or any other brand... Bought two, one for me and one for mom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound. Great Quality.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose always come through when it comes to quality, and these SoundSports definitely follow suit. If you're going to enter the wireless earbud game, this is the product you want to invest in.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    I like em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best I've used no complaint, may not look the greatest and the price is high but they do what they say they will

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound on these. Bought another pair for another family member too. The lack of good color options is a slight downside. Would be great to be able to customize. Might look for skins or something to add my own flair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my headphones for going to the gym and they are great! No problem with connecting and no problems when doing cardio as far as falling out. I would recommend them to anyone who likes earbuds! Great sound as well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound when playing music, slight delay when playing video, and phone calls only right side is used...

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them because of the Bose brand prestige, but they are not that good, one earbud sometimes gets disconnected and the buttons are too small and hard to press

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Sound great! Love Bose. They work easily with iPhone X. I have o oh had a few instances where there were signal issues. (I.E busy areas)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    sounds great but looks silly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the bose soundsport free are great sounding totally wireless headphones but can look REAL silly if you have smaller ears...they stick out like a sore thumb

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound its great, my only con is that they are big an always feel like they're falling out my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. The only thing I don't like is that the left doesn't work without the right so you can't charge the right side and use the left side.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Low volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low volume and doesn’t fit snug enough for my liking. Sound quality is good. Just a very high price for me.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Jerome1975,

      Many thanks for leaving your review of the SoundSport Free wireless headphones.

      I am thrilled to hear you enjoy the sound quality of the product but am disappointed to hear that the volume and fit doesn't cut it for you.

      Obtaining a decent fit is key to ensuring a decent seal that results in a better level of perceived volume, so, if you haven't already, please try out the different StayHear tips provided in the box with the headphones. You may have a much better experience with a different size. Another thing to take into consideration, also, is that your ears are not always symmetrical. You may need a large in one ear, but only a medium in the other.

      I hope this helps, and if you ever need further support, please do not hesitate to reach out to our support team via the Bose website's contact page.

      Thanks again for leaving your review, and for being a Bose customer.

      Kind regards,

      Jeff G - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose. The sound is full and balanced. But, I really wish both ear buds would work during phone calls and they had an equalizer function in the app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lost & Repurchased!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far one of my most FAVORITE Bose products! I loved these so much, I lost them after about 6 months and went back to repurchase them again! LoL Great quality... I use them all the time!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good at first

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product. Its just that I have not been comfortable placing in my war ao far. Quality is good and buttons are easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose SoundSport Free Wireless headphones are great! Christmas gift for my wife and she loves them! The customer support person at Best Buy was extremely helpful as I was comparing earbuds!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Sound quality is awesome but the Bluetooth feature

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth connection isn’t very good. Can’t connect with laptops without several repetitive steps each time I tried to connect Jabra is way better

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Blackangek2,

      Thanks for taking the time to review your SoundSport Free Wireless Headphones. I am sorry to hear that you are having Bluetooth issues with the headphones and would highly recommend that you clear the pairing list for both the headphones and the laptop. You can do this on the headphones by pressing and holding the Bluetooth button for 10 seconds until you are prompted that the device list is clear. I would also recommend that you reboot the laptop. If the issue continues please do reach out to us via the contact us page on our website.

      Warm Regards,
      Hector B - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear pair of buds. The noise cancelation is awesome. The only thing I don't like is that the left bud is dependent on the right bud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset sounds very crisp, with great bass and clarity. Only drawback is the size. Great for working out. Locks into ear so don't worry about it falling out.

    I would recommend this to a friend