Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 9,161 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel wonderful to put into my ears and are super responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones very loud and I like the base and the clear sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones especially when working out great sound as well ....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound with base

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing is comparable to this product. GREAT PRODUCT WITH GREAT SOUND

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW Great sound quality and convience of bluetooth. I love the different colors

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset ! Work really good!! I love using every day..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item, the sound is great ,I would also recommend it to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product. Great sound and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Looks like satellites poking out of your ears

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound but they look like little satellites poking out of your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Ear Buds on the planet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can't get any better than these! They output the best sound almost 3d like.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset, good quality and better sounds!! Not disappointed..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually amazed on the sound, love that it’s wireless for me that was a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better quality than samsung my husband is very happy with them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Was easier to get connected with IPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for a teenager, had the product about 3 months.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Bose sound and build quality. No issues to speak of.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headphones

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves Bose headphones, its the second set she gets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome and easy to use. So will recommend for sure.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Disappointing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really excited when I finally purchased these Bose Soundsport Free Wireless headphones. I had been wanting them for a long time and had always thought that Bose produced top of the line products. Well, evidently I was wrong. They were greatly disappointing....from the very beginning I had trouble getting one of the earbuds to work at all. Turns out they weren't syncing. Did the suggested troubleshooting provided on the Bose website (the fact this is available tells me this is a known issue to the company). The suggestions in some cases worked but it was very temperamental, unreliable, and way too time consuming. Also tried some online troubleshooting and that wasn't much more help outside of confirming that I was not alone when it comes to this issue. In the instances I was able to get them to sync the quality of the sound was way lower than expected and tended to be glitchy - the nondominant earbud would randomly lose connection, sometimes dependent upon movement and sometimes not. I eventually decided to return them. With how expensive they were, I would expect them to work perfectly. Just simply disappointing.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Dock,

      Thank you for providing your review of the SoundSport Free wireless headphones. We are sorry to hear about the connectivity issues you ran into with them and can understand how disappointing that can be. Many times an audio drop out can occur when there is interference between the source device and headphones. Moving to another location or re-pairing the devices can help resolve some of these issues like rebooting a computer.

      We see that you have decided to return them but hope in the future you will give us another chance! We will certainly pass this information along to the product team, but if you have further questions or concerns, please do not hesitate to reach out.

      Thank you again,

      Mohsin - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality is amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair. Sound quality is superb. Not distorted. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great for exercising. The comfort and reliability is amazing.

    I would recommend this to a friend