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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9160 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 9,160 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband, he loves them and uses them every day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for working out...running with the best sound in the world

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound quality is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great, but I have one small complaint, when I use the Bose Connect app they randomly disconnect from the phone. Never an issue when not using the app. I’ve updated the software and it hasn’t happened since but that was only a day ago.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with theses ear buds , they fit well and secure

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones with greate sound may the best on my opinion

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great quality product, horrible connectivity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept for audio very poor execution. The connectivity on this device is the worst I have experienced. Where do I start, I bought this to replace my BOSE soundsport "wireless" earbuds so I can workout without the struggle of wired wireless, and I mainly use my nano iPod to workout. I had a really hard time connecting and pairing both earbuds to my device. Also every time I use them with an other device like my iPhone I have to delete my bluetooth form my iPod in order for the pods to recognize the device againnn!!! SMH Also the left EarPods cuts the sound way to much. No BUEno. I will be returning mine in a couple of days.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, thank you for your review of the SoundSport Free wireless headphones. It sounds as though you have already tried to troubleshoot the issue you are experiencing. We are curious if you have viewed the steps we have available online as well (http://bose.life/2AgwDBb). If this does not resolve the issue, please contact our Support team so that we may further assist you. We can be reached at 1-800-379-2073 and are available 9am-9pm M-F, EST. Have a great day! Bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset I could find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried a few different brands this has the best sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless headphones I ever got .very stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I went with Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a long time researching earbuds. I was almost ready to buy the Apple when I found more information on the Bose that was positive. So far they are great. They do not block out all the sound around you which may be an advantage for some. If you want complete silence from these your buds you should look elsewhere. Sound and bass are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE EAR BUDS ARE CLEAR AND SOUND WONDERFUL. Easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought from Bose before and we love the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone for sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless headphone is easy to put on.The sound is woundful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this I use everywhere the sound is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound that is unbeatable and far out performs competition

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good sound and base

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to Best Buy for the Bose I recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit great sound all around great product worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones all around great sound .. good carrying case..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    50:50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones sound a m a z i n g. But... a big but, I don’t know why Bose decided to leave the sound for phone calla in the right side only. I simply don’t like it.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello joejusino,

      Thank you for providing your review of the SoundSport Free wireless headphones. We are happy to hear that you enjoyed the sound quality! You are correct the headphones were designed for single earbud usage while on phone calls and are sorry to hear that your experience has not been ideal. We appreciate your feedback and please contact us directly if you need any additional assistance.

      Contact information located here: https://bose.life/2LXQA9c

      Thank you again,

      Mohsin - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Just a little too alien looking. Not bad

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t ask for a better quality headphones for the price

    I would recommend this to a friend
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