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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 9,161 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Intense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of wireless bluetooth earbuds. They're Bose. Sound is great. Comfortable fit. Long life battery and charging case for when you are on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Top of the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pods are fantastic! Long lasting battery and great sound quality. The pods secure well in your ear and are very easy to connect using the bose app.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Not worth the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I should have done more research but I needed a pair of wireless earbuds. I had a pair of Samsung Buds+ and lost one of them. I consider these expensive and thought they were only $99 instead of $199. Because of low inventory or not reading the tag on the shelf I bought these. $99 for a Bose product seemed to be a great buy. Due to low inventory, the boxes were displayed at the front of the shelf. I will try to be more vigilant next time. Battery life is between 3 - 4 hours at most. Because my cat likes the taste of the wire covering my earphones for my phone only worked on the right side. These were to replace the wired ones. Inconvenient to have to stop listening so as not to disturb those around you. I do like the way they go into your ear. The part going into the ear canal is oblong instead of round. it fits my ear and is comfortable. You insert them and twist them for a firm fit. Sometimes, especially when first connected, the left ear would disconnect from the right. after about 5 - 10 minutes the problem stops. I will probably take this back and do better research.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, thanks for sharing your experiences with the headphones. The StayHear+ tips provide a secure and very comfortable fit for extended periods of time, which many have told us they love too.

      The headphones can actually provide up to 5 hours of wireless playback on a single charge. The included charging carry case provides up to 18 hours of additional battery life. If you're not benefiting from this, and having slight connection issues. please contact us for assistance. We'd love to help you make the most out of your headphones!

      Andy - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pretty daggone good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. Other reviews state that the volume doesn't go loud enough, but they are loud enough for me. I have used them while cutting the grass and the music could still be heard over the lawn mower. The only drawback that I've experienced with these, because they are not sound isolating, is when riding my bike, the wind passing over them can be heard, causing the bass to be drowned out. They are comfortable and do not fall out of your ears. I had a spill on the bike a few weeks ago and they stayed put!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    BOSE is BEST

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the BEST! Sound quality beats my kids AirPods hands down. They are super comfortable and never fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after having had two pairs of Jabra Active Elite 65t fail - the left channel produced no sound. The Bose have been what I expect with a Bose product - excellent sound quality and a secure fit. While they lack the visual wow factor of Air Pods, they are a far better product. My only complaint is that the multi-function button is hard to access as it is essentially the depression between the two volume buttons so that if you aren't careful you can either blow out your ears or have a hard time hearing output.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the bose headphones! The sound quality is excellent, very comfortable to use and great battery life, they are just amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good comfortable fit and would buy again. Negative volume limited needs to more

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them! Sound is great and a fairly long battery life. Never fall out if my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    FANTASTIC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a big fan of Bose. Stupidly, I tried to get some headphones that were not Bose, tailored to working out. I tried Jabra, Beats, Sony, and many others but could not find one that stayed in my ear. I reverted to good ole faithful Bose. These have been Awesome!! They stay in my ears while I’m at the gym, or running in my neighborhood. 1000% recommend these. The sound quality is also unmatched!! Do NOT hesitate to buy these!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    True wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, weight, and especially the sound! I continue to be amazed at the products and services provided by Bose. Never disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great product idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and easy connection. Hard to stay in ears at first. Blocks out noise around you. Stays charged

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 3 out of 5 stars

    useful but not the total package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, comfortable fit, uses the master-slave earbud concept. you can only hear voice through the master bud. the charging base will give you several recharges. I mainly use the master bud for talking and music but when the batt is dead the second bud only works for music and not talk, so charging the master bud again is a must.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    Best Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pair of ear buds for myself as a Christmas gift. I absolutely love the, great fit, sound quality is clear and the base is good.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great depth of sound. Great bottom end but not too much. Not too bright. Just right. Battery life is real good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say the sound quality is exceptional - which you would expect from Bose. However, here are 2 cons: Rare connectivity issues Average Battery life According to the price you pay, I guess they should offer a bigger battery life. (Additionally, if you compare these to Apple Airpods - it obviously wins over sound but loses at the fact that you can use both the earbuds during a call)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these, and the sound and quality is great. The charging case is well built, and they last up to 5 hours with a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Bose > Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for new headphones for the gym and I heard nothing but good about the Bose sports compared to the beats wireless I was using which I’ve been through 4 pairs of them. They are amazing. But the charger case tends to be a trick to open when the button isn’t co operating. Fit comfortably with the ear and sound really good for not being connected to anything other than Bluetooth!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound Quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sound Quality! They are the purest sound of the ear buds we have tried. We also have the Apple buds, tried JBL and others. You won't go wrong with this purchase. We recommend getting the extended Best Buy warranty as we did have an issue with the left ear bud having no sound after the warranty expired, but we had the B.B. E.W. and it was an easy exchange. Other suggestions would be that we would like the ear pieces to be independent uses. Meaning, we prefer to use the left ear piece solo, not just the right. The Apple ear buds you can use either ear bud independently, but the sound quality is better with the Bose. The Apple ear buds seem louder, not clearer, but don't bleed on the highest volume as the Bose can do. We would like the sound to be louder, but they are ear buds not speakers. lol Especially, because we have one family member that is hard of hearing, so louder would be better for them. However, of all the ear buds these are the ones that they can hear the lyrics as they transmit clearer. The little things are why they got a 4 star, instead of 5. We have several pairs for several family members, for a few years now (this 9/5/2020 date was the exchange from the left ear fail) and will purchase the next generations through the upgrade program. Overall, would definitely recommend!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I️ love my new bose wireless headphones. I️ am able to work out and listen to music without having to worry about any wires. They are also swear resistant so they are amazing when you are working out. The sound quality is just amazing. Great buy!!!

    I would recommend this to a friend
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