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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 9,161 reviews
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones for the gym and, unlike wired headphones, they make it easy to move around in the gym while working out and hearing music!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is that the bluetooth feature only works with the right ear bud

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Make an educated decision - Read me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are actually decent when they work. However, check into issues that are common before you buy. Many complaints are available of the left ear bud dropping out, failing to charge, draining while in the charging case, and the rubber controls breaking off in less than 2 years (just out of warranty, and cannot be repaired). I purchased a second set after my first set had the controls button issue, but I've come to not being able to like/work without ear buds now and THOUGHT Bose would back their product. Instead, they offered me a replacement set for just a hair under what I could buy them for new anyhow. I then gave my old set away instead of turning them in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent! Perfect if you are athletically active confort level is outstanding and controls are relatively easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, love the convenient charge case when not in use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great bout this product but I do concrete grinding so wish it was a bit louder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No wires is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this wireless earbuds! There great at the gym, and the ad ound quality is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product. Comfort sometime can be an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At time when using this earphone for extended period of time, there may be some discomfort.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything good only con is that you can only heat one headphone while using it for making calls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear pieces could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a fan of the ear pieces. They are heavy and the buds don’t hold them in your ears well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my best friend for Christmas and he loves them ! Doesn’t gym without them ☺️ I feel like switching mine up for these !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the wireless feature. The sound makes working out great and they also stay in place. No worrying about falling out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these with the exception of having issues trying to keep it in my ear when I run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality with friendly design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good for doing sport. The only thing to improve is to have both earbud could receive phone call at same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product,easy to use. great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app with the product is great. The case that the buds charge in is quality and unique. Recommend these over beats. Highly satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales person very helpful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Bose products. Salesperson went above and beyond by helping me do comparison shopping before making my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this was a gift to my granddaughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    watching her use them and enjoying them, is a good thing. i can see they wont collect dust on top of her dresser. she always has them with her. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water proved!!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound system... and on two water prove l wash it and dry it by mistake and it work with no problem 6 month later no issues

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Sound, Secure Fit, Simple to Use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earpieces are great. I was worried at first that they would make me look like Frankenstein since they looked rather large in the pictures but actually they are not like that at all. I also figured they would fall out and get lost (especially in my ears where traditional earbuds never stay in) but they fit well and are really secure. The key to the secure fit and low profile is to twist them into your ears so that the Bose logo is near horizontal. I ran with them on the treadmill for over an hour and never felt like they were going to fall out. The Bose connect app makes it very easy to pair and manage these (and your other Bose headphones) on iOS and Android. I don't think I did anything other than take them out of the case, open the app on my iPhone, then select that I wanted to connect to them. There is also a "find my buds" feature that will tell you where you last used the earpieces, which is great for those like myself who carry a ton of electronics around and are always misplacing them. The headphones only fit one way and will charge when placed into the case. The case itself is a battery and can be charged with a micro USB cable (included) either with the headphones in or out. This is great as it allows you to charge the case while you are working out then when you put the headphones back in and hit the road back home the headphones are charging in your gym bag. Pros: Completely wire free. Great Bose sound signature Comes with compact case Case doubles as the charger and battery pack Sweatproof Does not fall out of ears. Powers on and off automatically. Easy to pair (w/ app) Comes with small, medium, and large earpieces and fins Cons: Phone calls only play out of the right earpiece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and very clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure on the fit and the clarity prior to purchasing these. They are amazing!! Very clear and very comfortable!

    I would recommend this to a friend