Customer Ratings & Reviews
- Model:
- 774373-0020
- |
- SKU:
- 5876112
Customer reviews
Rating 4.4 out of 5 stars with 9161 reviews
(9,161 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life3.6
Rating 3.6 out of 5 stars
- Connectivity4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awsome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these ear buds except wish they offered 5.1 or 7.2 surround sound
I would recommend this to a friendRated 3 out of 5 stars
ok but not worth $199.00!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will say they are Bose so sound quality is great. However I work in a factory and these do not block out much background noise or go loud enough for my liking. Hurt my ears after prolonged usage. Very large and bulky too.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello! Sorry to hear that you are finding the headphones uncomfortable. Did you know that the tips are interchangeable. Our StayHear+ silicone tips are designed for improved in-ear stability, increased noise reduction and a lasting, comfortable fit. The tips sit securely inside your ear with no need to push them into place, and use the ridge of your ear for added support.
You might just need to change the size to ensure you are getting the best fit. There are 2 extra sizes in the box, I would suggest giving them a try to enjoy your headphones more!
Tori Mae - Bose Customer Support
Rated 5 out of 5 stars
Best wire free headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried many different Truly wireless headphones. This is the best I have found.
I would recommend this to a friendRated 5 out of 5 stars
Sound sport free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of ear buds for working out, hiking, biking, and etc.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connection
Rated 1 out of 5 stars
Ear phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was impressed with the quality and sound of this product . The reason I gave this product one to Star is because the left ear would consistently go out .
This review is from Bose - SoundSport Free True Wireless In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Pumpkin,
Thanks for taking the time to write a review of the SoundSport Free wireless headphones. We're glad to hear that you're enjoying the sound quality. Sorry to hear that you are having trouble with one of the earbuds disconnecting consistently, however. We can definitely try and help you out with that. We ask that you please check out this related support article that can help: https://bose.life/2OoPMvh
Please also try pressing the Bluetooth button to wake it. If this does not help, the left earbud battery may be fully drained. To check this:
1. Place the left earbud into the charging case for one minute, allowing it to charge (make sure the charging case also has a charge).
2. After it has charged for a minute or more, please remove the left earbud and see if it reconnects.
if you continue to have trouble, please feel free to reach out to us on our Community for further assistance.
Link to the community: https://community.bose.com/
Thank you again,
Mohsin - Bose Support
Rated 4 out of 5 stars
Great head set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I thought and very comfortable to wear.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for working out. I even use it to talk on the phone with
I would recommend this to a friendRated 5 out of 5 stars
Works as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Bose Buds for working out and general use. The product exceeded my expectations.
This review is from Bose - SoundSport Free True Wireless In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
wonderfoul headphones!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is just the accessory that I required for my daily activities. I'm very happy. Thank you.
I would recommend this to a friendRated 3 out of 5 stars
Bose Sound Sport Free Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I connected them to my IPhone 10, but they would connect and disconnect often. I updated it then, but the issue was still there. They also fitted to big even with the smallest plug. I am 5’-8”. I returned them after a week.
This review is from Bose - SoundSport Free True Wireless In-Ear Earbuds - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
I love my Bose
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great b I am just frustrated because the charging case led light are going out one light at a time. Usually there are five but now I only have three that will light up. I need the case replaced for real. I guess I will call bose
This review is from Bose - SoundSport Free True Wireless In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them definitely worth the price! Would definitely recommend them!
This review is from Bose - SoundSport Free True Wireless In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them so much I’ve bought them 3 times. And they are great.
I would recommend this to a friendRated 5 out of 5 stars
perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to find a single flaw in the design of these earbuds .
This review is from Bose - SoundSport Free True Wireless In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Best in class
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you’ll enjoy complete freedom of movement. They’re sweat and weather resistant, too.
I would recommend this to a friendRated 4 out of 5 stars
They're good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for working out in the gym, ok for running..
This review is from Bose - SoundSport Free True Wireless In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
insta buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought them for my lady and she loves them! would cop again.
This review is from Bose - SoundSport Free True Wireless In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Great for hand free.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a the wireless device for my wife and end up getting one for me as well.
This review is from Bose - SoundSport Free True Wireless In-Ear Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love item an favorite color to have an enyoy that I dont hear around me at all
I would recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Unreliable and subpar sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They do not stay connected from one day to the next. Must re-pair the Bluetooth every time I use them. They disconnect during my workouts. One will connect and the other will not at times. Can be on the charger for 8 hours and will say only 80% charged. The sound is not that great. They cannot stand much heat at all, and in Texas that is not useful. I am very unhappy with this purchase. The only reason they have not gone back to the store is because I cannot find the box. Stay away from these! A complete waste of $200. I will be buying beats again soon.
This review is from Bose - SoundSport Free True Wireless In-Ear Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi PrudentTechie,
Thank you for taking the time to review our SoundSport Free headphones, we are so sorry to hear that you are unhappy with the headphones. We would advise ensuring that the firmware is up to date on the headphones and that you are using a Bose approved charger to charge the headphones.
If you are still having issues after that I would recommend reaching out to your local customer support centre and exploring the service options for your headphones.
Thank you again for taking the time to review our products.
Kind Regards,
Vicky W - Bose Technical Support











