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Customer Ratings & Reviews

Your price for this item is $199.00

Customer reviews

Rating 4.4 out of 5 stars with 9162 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 9,162 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbeatable Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a long time Bose user, the new Bose Soundsport Fee is the way to go if you are looking for a device for outdoors and sports. Great design and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Video playback sound delay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good, and they are not heavy at all. Unfortunately, whenever I watch a video on YouTube there is like a 1 second delay and it is really annoying.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Thank you for your review. We’ve heard from some customers who are experiencing audio synchronization delays while watching videos.  We know truly wireless headphones are subject to some latency between audio and video, but the feedback we’ve received indicated the product wasn’t performing how we expected.

      A SoundSport Free software update is now available to improve audio-video synchronization for most customers and use situations.  You can download the new software wirelessly through the Bose Connect app or by visiting btu.bose.com on your computer.  This update will benefit customers with Bluetooth devices that fully support Audio Video Distribution Transport Protocol (AVDTP) version 1.3 or later.  We have confirmed Apple iPhones and iPads use this protocol and we continue to evaluate other popular Bluetooth devices.  Audio-video synchronization may also vary depending on the mobile app being viewed (e.g. Netflix, YouTube).  We encourage customers to use the most recent software for your mobile apps, Bluetooth devices, and Bose headphones.   

      If you have any questions or concerns, we encourage you to contact us directly at our Customer Support Line at 1-800-379-2073. We're open Mon-Fri, 9 AM to 8 PM. Or you can follow us on Twitter @BoseService. Bose

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On occasion the left one will disconnect. Trouble for me is the left one won't sit well in my ear but that's on me. Charge lasts a long time. In my situation it's an over priced ear peice for phone calls only but priced well for listening to music if in-ear only support works well in both your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for running!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not gonna take up alot of your time, but if you're looking for great running headphones then these are almost perfect! It's Bose so you already know that true tone quality sound is there, but i like how easy they fit and lock into your ears. I run through a forest preserve with hills and exercise after and i swear they dont budge an inch! Definitely worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great soud quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have the Airpods pros, I wanted to experience these from Bose. I have quite a bit of Bose products and have always enjoyed the music quality. So far, I have to say that I really do enjoy the comfort and sound of these but just got them but so far, very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and long-lasting battery. I also love the charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good buds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good and the fit is nice. Price alittle high but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love Love LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I have been getting into running and was having a very hard time with my corded headphones. I did a decent amount of research and was pleased to find that the BOSE solution was the one of the best options. After using them, I highly recommend them. I would get the protection plan, but I rarely have issues and enjoy the quality of sound and comfort of the ear pieces.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight. Incredible sound! Fits very comfortably and doesn’t come off your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Much better than other brands that I tried.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying both Sony and Jbird wireless buds, I tried Bose. Am much happier with the Bose than I was the other two brands. The volume and sound is far superior to the other brands. My only disappointment with this product is the left ear bud cuts out from time to time. This has happened on two different pairs.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound. Easy connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy connection. Great fit. As more video calls and conference calls became the norm, I had cycled through several pairs of headphones without finding a pair I could consistently use. These BOSE fit great, were comfortable all day long and sounded great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Connection Issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and fit well. Unfortunately the left earbud won't sync and sound only comes out of the right earbud. This has happened multiple times and is frustrating to the point that I will be returning these.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi there.

      I'm pleased that you enjoy the sound and the fit of these headphones. I am sorry that you've experienced some connection issues with the left earbud.

      I would recommend resetting the headphones by following these steps:
      1. Place your earbuds in the charging case.
      2. Connect the charging case to a wall outlet using a USB charger, then wait five seconds.
      3. Disconnect the USB cable from the charging case, then wait one minute.
      4. Remove your earbuds from the case.

      If the problem persists, please reach out to our support team who will be happy to help. http://bose.life/globalsupport.

      Thanks,

      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones I’ve owned as far as sound. My one complaint is the fit. It’s taken some time finding the right fit in my ear, switching between the included small, medium and large ear buds. Has a good battery life. The connectivity is very simple and automatically pairs once out of the case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent fit and sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an owner of various Bose Bluetooth headsets and was a little skeptical of the fit and possibility of losing one or both of the earbuds. I have been using them for a few weeks now while lounging around, lifting weights, and jogging. The fit is excellent with no “looseness” or need for continued readjustment. Sound quality is Bose quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound!! Easy to use and comfortable!! Long lasting battery!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great range of sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound frequency range. It will blow your mind listening to the same music you always do but sounds totally different using the BOSE Bluetooth headset. Makes me want to listen to everything again just to hear what I have been missing. It's that good! App needs some love.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have issues with getting earbuds to stay in my ears and other wireless earbuds that still have a cord connecting the 2 always pulls them out. These fit great, don't fall out, have great sound, and the charging case is very convenient. I do have an issue where both headphones don't connect to my iPod sometimes, but that's more an iPod issue not the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound. Very comfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sync up easily, great sound and very comfortable. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great and the sound is excellent. Stays charged for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones I’ve ever had. I have pretty big ears and most headphones fall out when I run. These stay in perfectly no matter what. They are also extremely water resistant. I’ve been out running in the rain and have never had an issue. The sound quality is great and they are comfortable enough to wear all day.

    I would recommend this to a friend