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Customer Ratings & Reviews

Your price for this item is $199.00

Customer reviews

Rating 4.4 out of 5 stars with 9162 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 9,162 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Awesome wireless earbud!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. So comfortable I barely know they are there! It doesn’t get any better than Bose for quality of sound. Would definitely recommend to anyone. The only thing that would be nicer about these earbuds is the Bluetooth distance.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great at staying in your ear and good sound. The only thing I don’t like is that if you are in a dry sauna. They will power down in about a min as if they got too hot. My cheap $50.00 wireless ear buds last longer than these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great sounding but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned due to left bud occasional dropouts. THEN bought again cuz sound and fit are so good. Hoping they get a firmware update soon to fix the left bud issue. I have tried almost all the other options - these are the best sounding hands down!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound and they stay in my ear while running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned wired Bose headsets before so I expected quality and was not disappointed. These earbuds fit comfortably and I can wear them for hours without any issues. I use them primarily at the gym on the treadmill. They stay put even while running. I am very pleased with my purchasez

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Soundsport Free headphones are the best I have ever owned. They are low-profile and fit great! Like all other Bose products I own, the audio is awesome! The mic for cell phone conversations is very clear. My wife has a pair of the Soundsports and the mic is more clear than the hands-free in her Lexus!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality, poor noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds produce great sound but do not set the standard for the typical noise canceling ability of a Bose product. I will say I am slightly disappointed considering the price but other wise the function and wireless aspect is second to none.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good alternate for AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bad - phone calls are only in the right ear; Bluetooth connection can be spotty at times if you’re phone is buried. And size of the case The good - great sound; long lasting charge and recharging Very happy with the product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This are quality wireless headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these for several months and am very satisfied with the product. I have not experienced skips or sound loss in either one. Their range is exceptional. At the gym, I can leave my phone in a bag, walk away 10-15 ft, and still be connected. The sound is what you can expect from Bose; excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Totally worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. Coming from Bose QuietComfort, this is a huge upgrade, the battery life is pretty good, gets as much as its claimed. Totally recommend it. The sound quality is great, Bose well known for good base, you get what you expect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Airpods Alternative !

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great build quality, great sound, decent deal when on sale, battery life is pretty good Cons: Not many color options, charging case is not wireless charging compatible, charge cable is micro not type c

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear plugs were nice in the box but when I put them in they were way too obvious. Bright orange Shrek ears. Sounds was crisp but didn't really go up that loud. I opted for jaybird bluetooth. Very discreet and same volume level. :)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best earphones I have ever used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many earphones before but this one is FAR superior to them all. The comfort level in my sensitive ear canal was key for me when choosing these. All others began to hurt my ears after about 15 minutes of use. I can wear these until they lose all battery with ANY PAIN!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Sounds great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these wireless ear buds. Case is sturdy, ear tips are snug in ear, and they connect easily to iPhone. They are a little bulky as they stick out of ear a bit. Would I buy them again?, I’m not sure.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for almost two years now and they still work great! I use them every day for work. They hold well in the ear and have great sound quality like you always expect from bose products.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 4 out of 5 stars

    Comfortable design for long use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my beats mostly for phone calls. I've had a problem finding buds that will fit my ears well without discomfort. This design fits very well and is extremely comfortable for longer calls.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Expected better from Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These get one star for good sound, and another for nice fit, but that’s about all they have going for them. Connectivity is as issue, especially with the left bud. If the connection is interrupted and later resumed, only the right one will reconnect. You have to put them into the case and retry to get both to work. Audio for calls is routed only to the right bud. There’s audio delay for video playback (YouTube, Netflix). And then they randomly lose connection when outside (my main use of them would be while cycling to work). Had to return them.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Snowingheart, thank you for taking the time to write a thoughtful review of the SoundSport Free wireless headphones. We are glad you enjoyed the fit and good sound, and hope you will give us another opportunity in the future. If you are interested, we recommend the SoundSport wireless headphones which have the same fit and sound quality while offering phone audio in both ears. Thank you again for your review, Suzanne - Bose Support Bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great sound. Leaves you wanting more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound out of the unit. A few reasons for my 3 star rating, first connectivity, the unit tends to loose connection when you walk with your phone in your pocket, Bose says that it might be too long of a distance between the phone and the ear piece. I'm only 6 feet tall and I uave my beer belly but honestly that excuse is ridiculous. Also while mowing the grass and sweatting after 30 minutes the unit shutts off. Like the sweat or the heat bothers them. I have to be constantly placing it back in the charger so it restarts. Only reason I dont return them is because I'm way passed my timeframe. Save the exrra money and stay with the normal soundsports.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey there Recard! Thank you for taking the time to write your review on the SoundSport Free wireless headphones. We're thrilled to hear that you are enjoying the audio performance. However, we see that you are having issues with connectivity and powering off. We recommend updating the firmware of the headphones using the online updater https://bose.life/2LYNuy8. As for them powering off while using them outdoors, the operating temperatures are 5°F to 122 °F (-15 °C to 50 °C, and recommend exposure to direct sunlight be avoided. If you should need any additional assistance, please feel free to reach out to our technical support team again. Thank you again for your feedback. We hope you have a fantastic day! Ashley - Bose Support Bose

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Better alternate to Airpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If sound quality and solid build is your cup of tea then these are for you. If ease of use is something you want then airpods are for you. I love the bass in these and have no issues in terms of connectivity as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great sound, bad look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my earbuds strictly for phone calls when out walking or running. The quality of the sound was great. There were problems though that forced me to return them. First, the Bluetooth connection was sketchy, although placing my phone on an armband may have corrected the problem. The real problem was the fact they would just not stay In place, frequently flying out of my ear. Also, they truly make one look like Frankenstein. There's a reason all the pictures are shown with a side view rather than face view. I also question what the listener on the other end of my phone conversation would hear if I were wearing a thermal cap.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Anne, thank you for taking the time to review our product. At Bose, we try to cater for as many people as possible. We realise that this may not suit everybody. Good luck in your search! Have a great day! Kindest, Kerri - Bose Technical Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these everyday. I've owned Sonys top of the line, and Beats. These are my favorite. They withstand the abuse of gym time, work and time in the garage. They decrease surrounding noise. Only real gripe is the ear cone. I feel like they could make a little smaller size.

    I would recommend this to a friend