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Customer Ratings & Reviews

Your price for this item is $199.00

Customer reviews

Rating 4.4 out of 5 stars with 9162 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 9,162 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dude... It's BOSE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were given to me as a birthday gift, but they're everything you expect and for me, more! I love that they're wireless and have the incredible Bose sound that I'm so familiar with. You will not be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “What is love?”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, and unfortunately, I’m in the hospital and during transport, I lost them. So I’m going to order them from my hospital room. Given this review, if that’s not loving them, as Will Ferrell belted out in the movie Night at the Roxbury, “What is love?”

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless earbud option. Sound is better than most wired earbuds. Stays in place quite well. Only drawback is bluetooth signal can fade if device is farther away (sometimes even in pocket)

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    3rd time a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd set of true wireless earbuds. They stay snug in my ear and have great bass. Only thing is the left one goes in and out every so often.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello tattooedninja, thank you for your review of the SoundSport Free wireless headphones. We are happy to hear that you are enjoying the sound quality! You are correct, these headphones were designed for single earbud usage while on phone calls. In regards to the dropout issue you've described, you may experience this in one or both earbuds based on select listening conditions. Here are potential solutions to help mitigate this and help you enjoy them more: http://bose.life/2zKQ2wk. If the problem persists, please give us a call at 1-800-379-2073. We would like to help, and we are open Mon. – Fri., 9 AM – 8 PM EST. Thank you again for your feedback, have a great day! Best Regards, Greg - Bose Support Bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Love these great while working out.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones for working out. Love the volume and ability to black our most noise with these. Con sometimes become disconnected and have to re-connect to phone. Overall can definitely hear the quality of Bose product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent choice of sweating!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for myself for a trip to Vegas! They sounded great on the plane, in the Uber to the hotel, and while working out. I was afraid they might slip while i was sweating, but they stayed put!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose is Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best in ear wireless headphones. I’ve tried many (jabra, jay bird, Apple) and these are the best sound and the best comfort. They aren’t as inconspicuous as the AirPods but they sound considerably better. The price is a bit unfortunate.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a birthday present for my dad and he loves them, super easy to use them and connect. The sound is amazing and they are really comfortable, just keep in mind that these are a little bit big.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great. I am upgrading from my Jay Bird X3s. Even though the sound isolation in these isn’t as good as the jaybirds (Jaybirds go deeper into the ear), the sound of the Bose is far superior. I was a little worried about purchasing these because people mentioned connection issues but I have not had any. I primarily use them with my Apple Watch and iPhone X. I also updated the firmware as soon as I could. If I wear these for long periods of time (like 2 hours+) I will have some mild discomfort (Medium Tips). For most of my use cases this is not an issue. I did drop down to the small sized tips and that did help comfort over long terms but while on my runs they felt too loose. So I went back to the medium tips. The medium tips are great and very secure in my ears and the discomfort was mild and rare.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Good sound bad connection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded amazing when i had the chance to actually use them. The battery life was great got about 3 days use out of them off and on. Biggest complaint would be that the bluetooth connection on them is really really bad. i mean have my phone in my pocket and these in only to have them cut in and out.... Not useful for when your trying to use a treadmill or other workout machine and listen to music.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Nate,

      It's brilliant to hear you were amazed by the audio quality and battery life of the headphones!

      Sorry to hear about your Bluetooth connection difficulties. I'm certain the troubleshooting at https://bose.life/2yo293j will resolve your issues.

      Andy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones, it’s either a hit or miss for you depending if you care about the button functions or the bulky-ness. A lot of people complain about the syncing issue but I’ve had no problems regardless of using an iPhone or Samsung (Android OS). The vocals to bass balance is amazing and I love the Bose + app functions my only complaint or request would be to add an Equalizer to the app. I love that I can adjust my music equalizer from my Samsung S9+ through the settings but apple does not have equalizer options for the iPhone XS Max so its extremely limiting. If Bose can make an update to make that happen they’ll destroy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are fans of Bose products anyways. But these are great for him when he’s on the golf course and needs to take calls from work. They are small and fit great in his ears. No wires, and he likes that.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds work great, they fit my ears good. I use them at the gym, bench work and on the treadmill, they have never fallen out of my ears. The sound is studio quality. I am very happy with my Bose Soundsport free wireless ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Sound quality good, but other issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good. I love Bose for that. But issue I have is only one bud is used in answering phone calls and it’s my bad ear :(. Other issue is that one bud frequently just stopped while running, seemed more frequent when lots of apps on my iPhone. But I tried to cycle it and then they just stopped working. Very frustrating while running. I just had to walk home. So I still use them but not for calls and not for running. I use them while AirPods are charging.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello!

      I'm glad to hear how much you are loving the sound quality of your headphones! I'd be happy to help with the connection issue that is stopping you from using them as often as you would like.

      You are correct that while on a phone call, you will only get audio out of the right ear. When listening to music however, audio should come from both ears together. If the left earbud dropped out, then the steps here will get you back up and running again! https://bose.life/2AGCrsf

      Keith - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Works great, just wish they were smaller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is everything i was expecting. Sound is great, it really keeps a charge well. Only reason for not getting 5 stars is that I wish they were a little smaller. Definately recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Bose Sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earbuds work very well. They are comfortable to wear and produce excellent Bose sound. I would recommend them to people who listen to music while exercising because they stay in place.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the gym and traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it mainly for the gym. Wire free so no interference when working out and great for cardio, sweat resistant. My girlfriend liked it so I bought her one for Christmas which she used on her trip (on planes and trains, she also enjoys the sound and wireless aspect) Suggestions for improvement would be able to hear phone conversations with both earphones. At the moment you can only hear with the right side and for myself, I get annoyed with hearing from just the right ear, my left tends to hear much better. Usually I end up switching to the stock iPhone headphone to carry on the conversation then switch back to the Bose to finish my workout.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones!! Sound great long use...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose did an outstanding job with these earphones. They sound very clear. Considering they do not have nose reduction, not much noise comes in to the ear. Use them to watch movies on iPad and music from iPhone. No problem connecting Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite earbuds! They don't fall out or hurt my ear, the sound quality is awesome, the battery quality is awesome, and they don't take long to charge! They last for about 5hrs with continuous use!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Purchase! Great Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were bought for my wife for a trip we were taking to NYC. They not only worked great on the plane, but two years later they are still playing amazing sound! What a great purchase!

    I would recommend this to a friend