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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9161 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 9,161 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Sound quality good, but other issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good. I love Bose for that. But issue I have is only one bud is used in answering phone calls and it’s my bad ear :(. Other issue is that one bud frequently just stopped while running, seemed more frequent when lots of apps on my iPhone. But I tried to cycle it and then they just stopped working. Very frustrating while running. I just had to walk home. So I still use them but not for calls and not for running. I use them while AirPods are charging.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello!

      I'm glad to hear how much you are loving the sound quality of your headphones! I'd be happy to help with the connection issue that is stopping you from using them as often as you would like.

      You are correct that while on a phone call, you will only get audio out of the right ear. When listening to music however, audio should come from both ears together. If the left earbud dropped out, then the steps here will get you back up and running again! https://bose.life/2AGCrsf

      Keith - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my husband and I have used them as well. You get surround sound quality in such a small device. Its noise canceling and can be used as a bluetooth. The quality extends to the bluetooth feature as well with no interference.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite earbuds! They don't fall out or hurt my ear, the sound quality is awesome, the battery quality is awesome, and they don't take long to charge! They last for about 5hrs with continuous use!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love them. The sound is dreamy! Very cool item to own. Sounds awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good Quality & Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many different ear buds, both wired and wireless and have struggled with the sound quality. So far, these ear buds are working better than any others I have tried. They fit in the ear well and are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from Bose like one would expect. I love that you can only have one on and enjoy music. Sound is crisp clean and amazing bass as well. You do have some lag when watching videos but it's normal with true wireless ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are pretty good sounding as all bose products are. But the fit of it is not too good for someone doing activity. The headphones pull on your ear while running. They do not fall but they definitely get annoying after 20 minutes.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi, Thank you for sharing your experience with your SoundSport Free Headphones. We are sorry that you are having an issue with the fit of them. We would recommend contacting our support line at 1-800-379-2073 Mon. – Fri., 9 AM – 8 PM ET Bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Bose Sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earbuds work very well. They are comfortable to wear and produce excellent Bose sound. I would recommend them to people who listen to music while exercising because they stay in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “What is love?”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, and unfortunately, I’m in the hospital and during transport, I lost them. So I’m going to order them from my hospital room. Given this review, if that’s not loving them, as Will Ferrell belted out in the movie Night at the Roxbury, “What is love?”

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Purchase! Great Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were bought for my wife for a trip we were taking to NYC. They not only worked great on the plane, but two years later they are still playing amazing sound! What a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Raising the bar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has done an amazing job on these earbuds. Looking to get rid from all those pesky wires when exercising? Well, looking no further. These earbuds are amazing when it comes to sound quality. They are not audiophile quality, but they are close. They come with a carrying case which doubles as a charging station which can give you multiple charges throughout the day. This good due to the semi poor battery life these buds have (roughy 4-5 hours). The best con I have which these is the fact that there is noticeable lag when watching videos on YouTube and Netflix on my IPhone. Overall, I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product, nice new color options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Has the excellent sound quality that I am used to from Bose. This is my second pair. Charging case is nice. Also I like the new color options, which weren’t available the first time I bought these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    best fit earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had earphones that wrap around the ears because i was afraid they would fall off and get lost easily. I was amazed how well these earphones hug the ear . Bose sound quality speaks for itself. By far the best earphones ever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the definition, is not to loud but is the perfect volume for your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great wireless headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this wireless headphone. The sound on this is amazing. The bass you just cannot say how well it sound because it so great. I have the Sony one and this Bose one I just can’t tell which one is best.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Gray headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted wireless headphones. Had wireless headphone beats in rose gold but constantly slipping when doing certain workouts and also they would get really sweaty. These are perfect! Great sound, small, easy to use, haven’t slipped at all.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing truly wireless headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These thing are awesome!! Use them for working out and calls on the road and I am impressed. Didn’t know what to bring since they don’t sit way down in your ear but they never moved while running. Also the clarity of music is phenomenal!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wireless need I say more?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When exercising or cleaning house these wireless ear buds are perfect. No more pulling of the earbuds out of my ears or the wire catching on objects. The sound is phenomenal and the battery life goes for hours before needing charged.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Awesome Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my Bose SoundSport® Free wireless headphones. The sound is awesome and they are very comfortable. The only downside I have is the volume buttons are hard to push.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Happy with these- they stay in my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with these. Owned an older pair of Bose wireless headphones- the ones that have a cord running between the two and use similar in ear design but they wouldn't stay in my ears running no matter what l tried. These do stay in. Tried the top of the line Beats wireless and they fit well and l liked the buttons but the sound quality was just unacceptable so l returned them. These fit well, stay in and sound quality is very good. The reason i'm not giving 5 stars is the buttons- you have to press them too hard and l think they could have been thought out/placed better.

    I would recommend this to a friend
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