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Customer Ratings & Reviews

Your price for this item is $199.00

Customer reviews

Rating 4.4 out of 5 stars with 9162 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 3.6 out of 5 stars

  • Connectivity

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the SoundSport Free True Wireless Headphones for their excellent sound quality, comfortable fit, and long battery life. The charging case is also well-received for its convenience. However, some users have experienced connectivity issues, find the design to be bulky, and feel that the price is not justified by the product's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 9,162 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the ear buds as the sound quality is very good and the fit is perfect. Prior to these, I bought a pair of Sony wireless for $179 and the quality was quite cheap compared to these. I recommend Bose for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for my evening walks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I didn't like these, but once I read the instructions on how to insert them, they worked perfectly. The little charger/storage case makes it easier to keep charged than other types I've had.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    These are extremely nice with crisp sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are extremely nice with crisp sound. I can't hear anything when i have them in and they stay in my ears well. I use them at the Gym 5 days a week. Really long battery life and easy to charge

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Juice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very best ear headphones out there. Stays in your ears even when moving around or bending over. You do not need to be close to your phone nor computer and you can still hear everything!!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Fantastic sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Bose sound free wireless headphones because I have other Bose products and you can't go wrong with this Brand the sound is fantastic the voice is crisp and the bass just right. Also the quality of these headphones is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was very good. The ear pieces did stick out about an inch and are very noticeable. When watching a video, there is a 1 to 2 second lag on the sound. Felt like watching a poorly dubbed foreign movie. Sound in the left ear piece would drop out periodically. The biggest issue was the earphones would not link properly to my hp x360 laptop. Most of the time, bluetooth only showed voice link with no music link. Deleting and reinstalling driver usually did not work. But when it did, it would be temporary and the music cease to play. Did not have any problems linking the earphones to my phone. Returned after 4 days, disappointed and frustrated.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Calvin, Thanks for the review. We’ve heard from some customers who are experiencing audio synchronization delays while watching videos.  We know truly wireless headphones are subject to some latency between audio and video, but the feedback we’ve received indicated the product wasn’t performing how we expected.

      A SoundSport Free software update is now available to improve audio video synchronization for most customers and use situations.  You can download the new software wirelessly through the Bose Connect app or by visiting btu.bose.com on your computer.  This update will benefit customers with Bluetooth devices that fully support Audio Video Distribution Transport Protocol (AVDTP) version 1.3 or later.  We have confirmed Apple iPhones and iPads use this protocol and we continue to evaluate other popular Bluetooth devices.  Audio video synchronization may also vary depending on the mobile app being viewed (e.g. Netflix, YouTube).  We encourage customers to use the most recent software for your mobile apps, Bluetooth devices and Bose headphones.   

      If you have any questions or concerns, we encourage you to contact us directly at our Customer Support Line at 1-800-379-2073. We're open Mon-Fri, 9 AM to 8 PM. Or you can follow us on Twitter @BoseService. Bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to use when I'm on the treadmill. The sound is fantastic and the headphones stay secured in the ears during the run. The price is high compared to other products, but the quality is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use a blue Tooth device for talking on the phone or listening to media on my mobile device. I’ve had quite a few different brands and styles. I have tried Jabra, to Samsung, a couple other brands, then purchased these. Though, the only thing I could see anyone having a complaint about, would be maybe the size of the product, but, that is very minimal, compared to what quality you are getting. The Bose product itself has always been known for sound quality, and these, in my opinion are by far the BEST quality I’ve ever experienced. It’s like surround sound in your ear. I personally, could not see myself jogging with them In my ear, because of the weight in my ear, but for everyday use and even with your mobile device, I recommend these, if you are looking for quality and sound. They are worth every penny/dollar!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way these earbuds sound and especially the charging case. The only drawback is that the microphone is on the right ear bud and not on both. Otherwise very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great sound and good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless earphones in the market. The sound is great and battery life is excellent. Only draw back is only the right speaker works when a call is received.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Spectacular sound for wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless ear buds spectacular sound. Bose quality worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    sound is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earbud work wonderful for me when I exercise. They stay in place while I run, and provide a clear sound while allowing me to still be able to hear enough around me that I don't get ran over along the road!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to try a Bose product since purchasing one for my moms. And I have no regrets. Sound quality met my expectations and the battery life is impeccable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Quality sound, great Bluetooth range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bose earbuds the great quality Bose sound that I expect and Bluetooth range. Charging case can recharge buds 3-4 times fully. I can listen about 3 hours before recharging. Bose connect is the icing on the cake

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Pretty good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. 4 stars only cause they don’t cut out all the background noise but a solid choice. They don’t fall out of my ears like the AirPods do

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other headphones I've used in the past begin to hurt my ears after about a half hour of use. These are no problem. really comfortable and secure in the ear. Sound is great. Clear and plenty loud. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great true wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all of the headphones tried, these had the best sound quality. It was so crisp clear. You could hear everything. It also comes with the app which will allow you to control them even more. I have small ears for an adult (tragic, I know) so that was my main reason for finding a different pair. After my 2 hour workout at the gym my ears wrre very sore. My boyfriend used them and he had no issues, so I know it's because I have small ears and I used the smaller plug but unfortunately it still bothered me. I love them but they don't love me. It does stick out of your ear quite a bit but will not fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband for Christmas because he hates fooling with earbud cords when he's trying to workout. He loves them and they have the best sound quality. They fit perfectly in the ear and are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable quality headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones stay in place and sound great. They come with a great charging case that is compact, yet is able to charge the headphones several times before the case itself needs to be charged.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! I really like that they are sweat proof and stay in my ear. The charging case helps tremendously. My only dislike is the lag on the sound when watching videos.

    I would recommend this to a friend
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