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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $299.00

Customer reviews

Rating 4.1 out of 5 stars with 1446 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,446 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for music and work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the head phones for comfort and the sound quality is AMAZING! The ONLY down fall I think is the quality of a phone calls it could definitely be better!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, poor call audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very lightweight and comfortable. Sound is amazing, as all bose sound should be. However, when you make a call, the person you call can barely hear you. I've adjusted every type of setting to try to make it clearer on the other end. Nothing works. Also, they pick up all of the outside noise from the person calling with these as well. I purchased two sets, one for me and for my husband. When wearing them and calling each other, we could barely hear each other, but I could hear everything around him. Sadly will be returning and trying something different. They are great, if all you use them for is listening to music. Not worth $300 to only listen to music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Ruth,

      Thank you for sharing your detailed feedback on our Bose earbuds. We're pleased to hear that you found them lightweight, comfortable, and enjoyed the amazing sound quality, which is what we aim for with all our products. However, we apologize for the issues you experienced during phone calls, including difficulty being heard and picking up outside noise. We understand the importance of clear communication during calls and will take your feedback into consideration for future product improvements. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Like adding a soundtrack to your daily life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earbuds! If you’re looking for something that will add a soundtrack to your daily life, this is it. You’ll still be able to hear everything around you while enjoying your favorite tunes. Perfect for hiking, biking, walking, onewheel, shopping, and just going through your daily activities. If you’re looking for something with noise canceling, this is not a product you should be looking at as it’s the complete opposite. My only complaints are the microphone is completely awful, in fact it’s unacceptably awful. Also, the charging case isn’t able to be charged wirelessly without a $49 additional purchase of a case protector to go over top. At this price point it should’ve come with a wireless charging case and a way better microphone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose ear pods review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great even with a daith ear piercing. Great quality and sound. Does not fall off like other traditional ear pods. I use it to work out with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Gentle on your ear/amazing sound & bass!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Barely feel them on, in fact, I forget half the time that I'm even wearing them. Sound/bass is amazing for the fact that its not "inside" your ear and that I don't have to take them out to hear what's going on around me or the person I'm talking to. very gentle on my ear and stays on while running or exercising. very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No more chances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphone are good looking and comfortable. For music is good. However, when you talk on the phone, the sound quality is poor. You sound like your far away or under water. After giving it 2 chances, I decided to not get another pair. I thought the first ones were defective, but the second pair were the same. Also, I often had difficulties connecting the to my phone or they would disconnect.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback! We're thrilled to hear that you found the perfect fit and love the sleek, stylish design of the Bose Ultra Open Earbuds.

      Sorry to hear that the phone call quality doesn’t meet your expectations. Your input is valuable, and we truly appreciate you taking the time to let us know. To help with call quality, check our support article at https://bose.life/47GoHep which will address your concern. Hope it helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these about 2 weeks back, and I went back to the store to return them 3 times because they were hurting my ears. Every time I went back, I would try different brands and just end up keeping them. Some won’t stay on your ears, others won’t sound as good. So I ended up keeping them and I am so glad that I did! I think they were just new, so they had to loosen up a little, because after using them for a while I can’t even feel them on my ears anymore. I am extremely happy and so glad that I kept them! Wonderful sound, great quality, and will never come off my ears when I run!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best open earbuds i have owned by far!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since i purchased these bose ultra open air earbuds they have been everything i was looking for in a pair of daily driver earbuds and more, i want looking for anything noise canceling because I have kids and also my job for working in a steel mill i need to be very aware of my surroundings, but at the same time i need to stay connected to my phone because my company uses Microsoft teams to chat and message with so these make everything convenient for me because i Wear a hardhat and safety glasses and these do not get in the way of either piece of equipment i Wear and are very very comfortable for all day and night use, the volume on these are loud enough and the call quality is good enough, we'll done Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose type of girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose Bose over anything and clearly I’m not going to lie and say that I’m not super obsessed with how much I love that I can jump around and run and my ear buds won’t fall off or not fit comfortably in my ear! It does what I need and that’s to stay put and let me work hands free!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unique execution

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The types of ways you can listen to audio is vast & many. Headphones, earbuds, & open ear buds all have a common goal: deliver audio. Everything else is a bonus that works or a flawed feature that needs a bit more time in the oven. Overall I am impressed with the execution of these open earbuds. I feel, after reading a few reviews, it’s being compared unfairly to tws earbuds that sit in your ear canal. Owning Bose Tenors, Sony LinkBuds, Shokz OpenRun Pro, & Shokz OpenFit; these Ultra Open Earbuds perform exceptionally. The way each company comes up with designs for their models never ceases to amaze me. It’s unique. These are secure once worn properly; shaking my head or jogging can did nothing to jar it loose. Sounds are just like my Ultra Earbuds & Ultra Headphones. Definitely Bose signature sound. The immersion mode somehow works in this open style. The app works seamlessly to tweak the EQ to your liking. Price is a talking point in what your expectations are for these style of earbuds; there are other options. If they go on sale, like the other Ultra options, give this a chance.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Overalbgreat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are useful full full day use they are like having ambient music around you. If you are looking for something that will allow you to listen to things while partaking in your dayly takss i recommend. But this is not a purchase for audiophiles.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great open ears earbuds

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel comfortable and have excellent sound quality. They wrap securely around your ear without being too tight. You might need to adjust them every now and then to get the perfect angle into your ear canal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best in this open ear category

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For open ear style these are the best, good sound quality, has some bass and super comfortable. Wish it had a wireless charging case at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and excellent sound!!! They are excellent for running, I have never liked traditional headphones. I like the open-ear ones!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose knows quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little concerned that these earbuds would not produce the sound quality sound Bose is famous for. My concern was proven wrong. Excellent comfort combined with excellent sound quality. The best of both worlds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    EarPod Like No Other

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient,light and firm grip.Size belies its superior stereo sound quality. Totally devoid of “earload” associated with other EarPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If traditional earbuds hurt, buy these instead!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AirPods were going out, and I have the Bose Quiet Comfort headphones that I love, so I decided to stick with Bose, and I’m not disappointed. What I love the most about these is that I can wear them and not feel like my hearing is muted since they hook on your ear, but when I’m listening to music, it’s loud and clear! I can also wear them longer than traditional earbuds because they don’t hurt my ears after having them in a while, plus they are so lightweight, sometime I forget I have them on! Definitely recommend & will buy again in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Unique and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most unique headphones I have. They’re comfortable for all day use and the sound is good while allowing you to hear everything around you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    No pain

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these pods... I have at least 9 pods & these are the only ones that feel very very comfortable. Sometimes I forget they in my ear. They don't hurt with my ear rings on, very light, easy to put on, and sound is great... I am a very happy customer...

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great option for small ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my daughter, and she absolutely loves them. She has small ears and has always had issues with fit with traditional earbuds, but these fit her without discomfort. Excellent sound quality, great aesthetics, and open ear makes for a fabulous listening experience.

    I would recommend this to a friend
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