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Customer Ratings & Reviews

BOSS Audio - 6.2" - Built-in Navigation - Bluetooth - In-Dash CD/DVD/DM Receiver - Black-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 81 reviews

81%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 81 Reviews
  • Rating: 2 out of 5 stars

    It works... sort of

    Posted
    Inkpool
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought the radio around Black Friday. Was drawn to the sale and the fact that it had a built in mic, USB charging in the front, integrated GPS, and a DVD/CD player, as I sometimes go old school with my media selection. GPS is ok; nothing to complain about. It works like the individual GPS units I used in my car before google maps became a stock application on phones. DVD and CD player are fine- DVDs show up on the screen as promised. Knew I would most likely have trouble with Android Auto due to adroid forums blowing up about Note 9 not working with android auto on after market head units. I was ok with it as long as the bluetooth worked. And it was, until today for some reason. The rest of the radio's features are also unreliable. I live in Southern California. The usual winter mornings are around mid 40s to early 50s Fahrenheit. On occasion, depending on the time, temperatures can sink to 38 degrees in Los Angeles, but not often. And when it does reach mid 50's, the screen WON'T register touch. It is a capacitive screen, and my understanding is that because it is not pressure sensitive, that the screen may not read my fingers touch because it was cold. I tried warming it up, then gave the stylus that came with the radio a try. Neither approach worked. Just out of curiosity, I even gave my Note's stylus a go, just out of curiosity. I think they are unique to Samsung's phone, so that would never have worked no matter the conditions. I considered that it was the screen which was cold, and in the name of science and curiosity, I ran the sleeve of my sweatshirt around the screen a few times, which actually worked, even though my finger was still cold. But, emphasizing I live in SoCal and average winter morning temps are in the mid 40s to 50s, how does this screen function in climates like Minnesota? I wasn't able to confirm that this is a universal problem, if this is a universal problem with the model, so I would not assume that someone else would have this problem, but still would not recommend it for someone driving in a below zero and snowy climate. Back to Android Auto: Even though I knew the Note 9 was going to have issues, it is still a disappointment that the head unit is not compatible. The screen interface has only two input options: AUX and AV, even though there is a USB slot. The AUX doesn't even work on my phone. Is that a a phone issue? A radio issue? A combination of both together? Everything is plugged into it's appropriate slot for desired input and then I press on the Aux or AV and the radio tells me there is no signal. Plug into the USB, and the phone will charge, but I also get the message on my phone's screen that the connection is not able to read the phone's data. I considered what other settings may need to be altered to fix this connection. Tried mirror link just for kicks, even though the radios description didn't say anything being compatible with mirror link, and sure enough it definitely didn't work (though the phone registered that it was plugged in and I was able to turn it on). Android Auto has all permissions enabled, and still a no go. If anyone as suggestions regarding other settings let me know. The USB is 3.0 to USB-C; it doesn't work. A USB-A and USB 2.0 are on the way, and will give those a shot. but I don't have much hope. Unless you are in a similar situation as me, where budget doesn't allow for much wiggle room for new toys and you are ok with bluetooth being the only connection, NO WAY would I recommend this radio to someone with a new phone. I am not returning it and know I am settling; for now, I am ok with it. Better than having to buy a new clip on speakerphone. And, MOST DEFINITELY would VERY STRONGLY suggest AVOIDING this radio for someone who lives in a state with consistently cold and frigid weather.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great deck if you don't use a thumb drive...

    Posted
    RIRojo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First the positives: It sounds GREAT. With a strong local FM station, or a song that you somehow located (more later) on your thumb drive, or a CD in the included CD player (not tested but assume it should be great), it has nice tight bass, great highs, overall powerful sound. Plenty loud enough. Able to adjust all inputs to equalize volume levels when switching between AM / FM / CD / DVD / USB. Multi frequency equalizer for those so inclined. Lots of equalizer presets and all frequencies separately adjustable. AM reception is GREAT if you need those traffic reports like I do every day. GPS is a TomTom. Seems to work fine although I was raised (and still use) Garmin. Never asked it to find me a route but it always knew where I was. Map updates are reportedly EXPENSIVE. Although I did not inquire and cannot confirm. I did not even check out the DVD function as I don't believe in watching DVDs while cruising down the highway. This deck will supposedly play back any DVD with no issues. I have no reason to believe that it would be an issue. The display is a very high quality display and should get your rocks off if that's what you're into. The negatives: Biggest gripe for me is the lack of indexing on my thumb drive. This is my primary source of music on my 1.25 hour daily commute and if I want to cue up Green Day Dookie or White Stripes misc or Tommy Emmanuel (the best guitarist EVER!) or WHATEVER, I want to just cue it up and go. No can do with this deck, the writing is TINY and Artist / Album / Song list / whatever just did not work for me AT ALL. Even reformatted my drive and just stuck a few files on there to see if I was overloading it (original attempt was almost 16G of tunes), made no difference. Still could not locate / choose tunes / albums / artists of choice. FM sensitivity is sorely lacking. I believe it is like 18 dBf which is like x2 worse of my factory Honda (Clarion) deck. (9 - 11 dBf is great and readily available nowadays.) Which means you only receive FM stations about half as well as you will with your factory (or decent aftermarket) deck. YES, I would recommend this deck to someone who just wants a nice INEXPENSIVE touch screen GPS / AM / FM / CD / DVD deck and has lots of LOCAL strong FM station they like, but NO, if they want to index and cue up any real amount of music stored on a thumb drive. You CAN"T BEAT IT if the conditions are right. I had to return it for the issues listed above. Your choice. TBone

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent bang for the buck!

    Posted
    Giovanni
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This stereo has everything: GPS, Bluetooth phone, contact list & music streaming, programmable EQ, decent power, CD/DVD player, USB, video inputs (rear view camera, front camera, etc.) and all for a fraction of the cost of the big brand names. It even has a full function remote control and a Steering Wheel Control icon in the menu that you press so that it learns some of the steering wheel's audio controls. And for those who are wondering about durability, mine is currently only two months old (installed February 2019) but my mother's is a year and four months old (installed December 2018) and neither one has ever malfunctioned. Can't say enough good things about it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Decent Radio for the Price

    Posted
    rentrain
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a much better radio than I had anticipated. I installed it myself in a 2004 GMC Yukon that previously had a different aftermarket radio (double DIN) installed. Install was straight forward. Navigation works well and radio sounds better than the previous higher end that was in there. Only draw back is the volume for the microphone when using bluetooth phone is hard for the other person to hear. I wish it could use an external mic or have a mic gain. Bought it on sale and so far it's a great value - CD player, nav, BT, even rear camera ready, equalizer, pre-amp and speaker outputs are all labelled. It can work with SWC as well all for less than $200.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Documentation sketchy

    Posted
    rnrMyRadio
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Radio is good, unlike a couple of reviews, I haven't had any issues with the touch screen (ya know IA had a couple of cold spells, so -5° - 10° was common and NO issues with radio. The installation, well its basically, well fake it. Theres little to no instructions on how to mount it, or that you need to use the OEM bracket when swapping out a double DIN factory radio with this. I even went to the Boss website looking for help, but again another dead end. Just a note, the Nav interface is a TomTom. Have yet to figure out how to update the map. All in all, nice radio, but the documentation is a nightmare.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Awful

    Posted
    eugeno
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This radio is being exchanged for reasons of defective, and bad design. It is defective, because it cannot hold a station. It will play for a minute, then scroll the entire bandwidth, then return to the station. Very frustrating. The design is awful. The readout of the song and artist is so itsy bitsy tiny that it is no functionally available while driving. If the passenger squints they can make it out. On the plus side, the bluetooth works fine, the navitation;s design make it difficult to you..

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    good radio

    Posted
    cowboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's a better radio than the factory radio. The install process was a little less than fair. The install looked great after it took a extra week to order the parts for the install. then the GPS would not pick up a signal. The next time for Best buy to check the install was two weeks away. After I called Boss and talked about the GPS. I checked the location of the GPS antenna and found the antenna was not installed in a position to receive a signal. I moved the antenna and the GPS works just fine.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice for the price

    Posted
    dsciv
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It sounds clear and looks nice in my car. The navigation on the unit is a bit sketchy. It didn't recognize an address to a well known hospital when driving to Philadelphia. The dvd player plays really well and sound sounds great. The microphone is actually on the face of the unit so it can be a little difficult for others to hear you during a phone call if the heat or AC is blowing through the vents. Overall though, not that bad... not bad at all

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does all it advertises

    Posted
    AirDevil
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I chose this unit for the backup camera and steering wheel control functionality. Both work as advertised, BUT, if you purchase the correct harness interfaces. I highly recommend the recommended harnesses for your application. Mine being a Bose premium sound. Unless you are well versed in newer stereo installs, its worth the aggravation & time! I would have given 5 star but the lack of Android Phone interface, which I knew before purchase but now wish I had it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for the price

    Posted
    Jags68
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    At 1st it was terrible. I bought it for the Bluetooth. When I 1st bought it, I would click on the BT msg, to turn it on. When I did this it would make my music choppy. I then let the BT come on by itself, and it is much better. I still get a little bit of choppiness, but a lot better. The GPS has only been used a few times, but it gets me to where I need to go, so no issue there. All in all a solid purchase for the price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Receiver

    Posted
    DonG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Very happy with this Boss receiver. AM, FM, CD, DVD work great. The navigation is a tom tom. Still prefer to use my Garmin GPS because I am so use to it. Also had a backup camera installed with this unit. Only problem is that a steering wheel interface could not be installed with this unit. That is why I gave it 4 stars. I had the Geek Squad install everything. They did a fantastic job. Would highly recommend the Geek Squad.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Looks great on the dashboard!

    Posted
    Stepnit
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Boss was fairly easy to install, but not all of the parts came with it to connect it to my steering wheel functions. I spent another $125 on extra parts and still not all of the functions on the steering wheel are working...in particular the volume and phone. Needless to say, this has been a big disappointment with all of the extras I had to purchase.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't waste your money

    Posted
    OVERIT
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    System is terrible. You try to use the hands free calling, and the person you're talking to can't hear you. It doesn't say on the website, that the system has no microphone. The entire experience was frustrating. Spend time and money thinking you're buying what you need. Only to find out it is a crappy system. Then the next similar system it around $1000. No thanks! Not sure if I will ever shop at best buy again.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great value and great performance

    Posted
    jiminva
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Everything works. Blue tooth was easier to set up than any of the new cars we've bought in the last few years. Sound from the phone/bluetooth unit is easy to adjust and very clear/easy to hear. The Nav system works great, is easy to set up/use and has more features than the Ford or Genesis cars we've bought in the last few years.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good system for the money

    Posted
    Fred
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Definitely not top of the line, but that wasn't what I was looking for. Basic first step upgrade to factory radio. Nice screen size, hands free calling works great. Easy to use, and sounds ok....again not your top of the line system. Fits the bill for me. Extremely pleased. Haven't had a chance to work the navigation at all, but hoping will get me through.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great for price

    Posted
    Denny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    -Radio works well -Best Buy advertises this unit as "Android Auto", not true - Best Buy told me I must buy the steering wheel controller adapter to use that function, not true. This device will allow you to manually program your controls. -GPS is bad in comparison to Google Maps. -DVD works well

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best you can buy for the price!

    Posted
    Superman31170
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Wow... this thing really is super nice with sooo many features! I don’t think you can find anything close for twice the cost! Forget spending $600 or more to get in dash GPS with all the bells and whistles to work with your cell phone and more. Extremely easy to use as well. I plan to buy another soon for 2nd car!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I really like this receiver

    Posted
    KUWAI82
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like this so much that i put one in my son's Escape and also one in my truck. Now, I'm contemplating putting one in my Escape. I really like the navigation system: the display is large and bright. My only negative is that I find I have to press kind of forcefully on the icons to get what I need.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Poor call quality

    Posted
    Jvalen
    • My Best Buy® MemberMember

    The phone is con but have to put the po home on speaker phone for people to hear on the other end, and when playing music from the phone it randomly goes silent but the song is still playing. Have disconnect and reconnect to get the music to play through the speakers again.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Bad

    Posted
    Soccer2018
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Ordered this product but when I had it installed, I was told that the GPS would not work at all. So I thought I just had a bad product and ordered another one. The second time I was also told that the GPS feature was not working. I returned it and ordered a different brand.

    No, I would not recommend this to a friend