Customer Ratings & Reviews
- Model:
- 100907
- SKU:
- 6427193
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers regard the Treadmill 7's build quality and incline features very positively, with many praising its sturdy construction and smooth incline operation. However, the software and interface received considerable criticism for being unreliable and slow, impacting the overall user experience. Some users also experienced issues with the console and tablet functionality. Despite these drawbacks, the treadmill's quiet operation and ease of assembly were frequently highlighted as positive aspects.
This summary was generated by AI based on customer reviews.
Not the best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not completely satisfied with this treadmill no true option for manual use and doesnt incline as much as i wanted it to not happy with how the controls for speed and incline are slow reactors just to not content
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hey there - We're so sorry to hear that you are having some trouble with your Treadmill 7. Please reach out to our Customer Care team so that we can help. Our Live Chat team can be found online at https://www.bowflex.com/ by using the Live Chat link at the top right of the page when our agents are available. We are open Sunday – Saturday from 7am to 6pm PST. You can also speak us over the phone at at (800) 605-3369, Monday – Friday from 6am to 5pm and Saturday from 7 AM to 4 PM PST. - Bowflex Team
Great value
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent treadmill! Makes running and walking a breeze
I would recommend this to a friendGood one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I bought this one. It is more stronger than other brands.
I would recommend this to a friendNot worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incline doesn’t work. Tried calling Best Buy but can’t get a new one for over 2 weeks
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi! We appreciate you and your feedback! We are sorry to hear this. We would like to help resolve this issue, please recommend contacting our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! - Bowflex Team
- Cons mentioned:System failure
Do not buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Dont buy. System failure after one day. Not worth it.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi!
We appreciate you and your feedback. We apologize for the inconveniences you are experiencing on your Bowflex Treadmill 7. We would like to help resolve the issues, please contact Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM. - Bowflex Team
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. Best buy made it a living nightmare to get this thing returned and picked up. One of Best Buys staff hung up on me because i was frustrated and i just wanted this item returned.
No, I would not recommend this to a friendUpsetting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant leave a review of the item because your delivery people cancelled on the day of delivery and after we spoke stull set up delivery for a week later for a time i tild them i would be unavailable. VERY DISPLEASED!!!
No, I would not recommend this to a friendNightmare.. Avoid this treadmill
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item was defective the day it was delivered.. It doesnt even turn on. Best Buy doesnt have stock to replace and now have to go through Bowflex for repair and replacement of parts which they are estimating to take about 3 or 4 weeks.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi!
We appreciate you and your feedback. We apologize for the inconveniences you are experiencing with your Bowflex Treadmill 7. We would like to help resolve any issues please contact Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST. - Bowflex Team
Bowflex is horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it a negative star if i could...worked for two days and the screen went blank. This is the secind bowflex machine that did not last. Best buy did a good job at fixing the situation though.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi! We appreciate you and your feedback. We are sorry for the inconveniences you have experienced on your Bowflex Treadmill 7. We would like to help resolve any issues you may be experiencing. Please contact Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST. - Bowflex Team
Very very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been more than a month and this machine never worked. I contacted bowflex customer support and the issue is still not fixed. I am filing a dispute now
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi!
We appreciate you and your feedback! We apologize for the inconvenience with your Bowflex Treadmill 7. We would like to help resolve any issues, please contact Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST. - Bowflex Team
Terribly disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales. Person never told me I need Wi-Fi to make this item work. Now it sits in my home and no one can use it.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi!
We appreciate you and your feedback. We apologize for the inconveniences you have experienced with your Bowflex Treadmill 7. We would like to help resolve any issues please contact Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST. Thank you. Bowflex Team
Treadmill purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Simple to use and you can have different usernames to track your health records.
I would recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi!
We appreciate you and your feedback! We are happy to hear you are enjoying your Bowflex Treadmill 7. If you have any further questions or need further assistance, please feel free to contact Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST. -Bowflex Team
BestBuy isn’t best and not customer focused
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scheduled for delivery 5x and they never showed!!!
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi!
We apologize for the delayed response! We appreciate your feedback and are sorry for the inconveniences. Please feel free to contact Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM. Wishing you the best on your fitness journey! - Bowflex Team
Wi-Fi required
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only works while connected to Wi-Fi is the main downside for me
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi!
Thank you for your feedback! We apologize for any inconveniences this may be for you. Best wishes on your fitness journey! - Bowflex Team
Nobowflex
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible it has already stopped working do not buy
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hi! We appreciate you and your feedback. We apologize for the inconveniences you have experienced with your Bowflex Treadmill 7. We would like to help resolve any issues please contact Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST. Thanks! - Bowflex Team
- Pros mentioned:Build quality
Not a fan of the "WIFI treadmill"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comparing this to my 20 year old treadmill, this has great power, the build quality is good and it looks good in my home gym. The problem for me starts with the operating system that is needed for the machine to run. WIFI is required to simply run the treadmill in any way. If your internet connection is down or you are experiencing problems with your WIFI or if the treadmill itself is having issues connecting to your WIFI, you will NOT be able to start the treadmill. Before starting a manual workout, the treadmill needs to communicate with the JRNY servers and then it communicates back down to the treadmill. If this connection cannot be made, the treadmill will not run and will spit out a connection error. I have no interest in using the JRNY workout videos. I just want to set/change my own incline and speed, which can be done using the manual workout option, however within 2 weeks, I have already run into connection issues 3 times (despite having excellent WIFI signal) and was unable to start the treadmill without rebooting the operating system. Why can I not start the treadmill and use a manual workout without a WIFI connection? I would not have purchased this treadmill if I knew this information. Unfortunately, I could not find a "non-smart treadmill" at the time of purchase such as the Bowflex BXT6 or BXT116. I also have concerns of the longevity of the tablet. Will the performance of the tablet still be acceptable in say 10 years? Will the WIFI adapter and all of the other electronics needed to even start the treadmill still work in 10 years? I wish now that I would have purchased a traditional, non-smart treadmill. Aside from this, I would give the actual treadmill itself a 4 out of 5 stars. The only other con I have with the actual treadmill is the noise from your feet hitting the deck. Just walking at 3.0mph speed, every time your foot hits the deck, it is much louder than my old treadmill. If you are jogging or running, its even worse.
No, I would not recommend this to a friendBrand response from Bowflex Customer Service
Posted .Hello- I apologize that the Bowflex Treadmill 10 is not the right fit for you at this time. We strive to make our products better and take all of your feedback into much valued consideration. While most of our Treadmill's are Wi-Fi operated, we do appreciate that you are looking for a more standard non Wi-Fi ran Treadmill. We would love to look into your options. Please reach out to Customer Care at (800) 605-3369, Monday – Friday from 6am to 5pm PST.
- Pros mentioned:Build quality
Bowflex Treadmill 7
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As far as treadmills go this one is fine for the price. It is nice quality and durable. The issue with it is you are required to create an account, and frequently have to enter a password just to use the treadmill. In addition to that, selecting a workout has never been more difficult than the Bowflex Treadmill 7. Want to jump on and get a workout in? This is not the treadmill for you.
No, I would not recommend this to a friend - Pros mentioned:Build quality
Bowflex Treadmill
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, pleased with performance. Perhaps a little too much dependent on WiFi coordination on programs. Something to be said for also having a manual control of speed and elevation without all the conversation from the app. App sound is not loud enough to understand while using!
I would recommend this to a friend Garbage treadmill, Garbage Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having my second issue with it since I got it. Bowflex customer service is garbage. I will not buy anything of theirs again
No, I would not recommend this to a friend