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Customer Ratings & Reviews

Your price for this item is $399.95

Customer reviews

Rating 4.1 out of 5 stars with 136 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the Grind Control 12-Cup Coffee Maker's excellent coffee quality and ease of use, frequently praising its ability to produce a delicious cup of coffee and its user-friendly design. Many appreciate the coffee maker's temperature control, which keeps coffee hot for an extended period, and the integrated grinder for freshly ground beans. While some minor issues with pouring were noted, the overwhelmingly positive feedback points to a highly satisfying coffee-making experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 136 reviews
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Excellent purchase, no regrets!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this machine! It replaced my Keurig 2.0. Very easy to use. Love the feature of single use versus a 12 cup pot. The stainless steel carafe keeps coffee steaming hot for at least two hours. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    BEST BANG FOR YOUR BUCK!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this coffee maker about 6 months ago and I have been very happy with the purchase. Makes a great cup of coffee, is easy to use, cleaning is easy, and is very convenient. The single serve cup is my go to method for a quick and delicious cup of coffee for my morning drive.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Temperature control

    Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works exactly as expected. Makes excellent coffee and gives a great experience to your mornings. Is a little bit of more work than in a traditional coffee drop but pays you back with a consistent flavor, perfect temperature and the thermos works as promised. I have had a warm cup of coffee 5 hours after brewed!! It's worth every dollar and makes your kitchen look fancy and innovative. JC01

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its good but not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this to be the best coffee machine I ever had but man o man, where to begin. After the 1st few days of using it I was really frustrated and was going to send it back to best best. Coffee was more water than coffee. Didnt matter the grind or brew setting, we even changed the brand of beans. Nothing helped. A quick youtube search and I found out how to calibrate the weight of the coffee and that fixed it, but only kinda. to get this machine to work I've been using it with the hopper lid off and guiding the beans into the front of the grinder to make sure it always has beans in on top of the acculle blades. There is no way the make this happen without manually doing so. So you can not pre-set it at night and let it just work like other brewers. If you can stand there and make sure it is feeding beans into the shot then it does make a real great cup, but again its kind of a pain. The clean up after every cycle isn't that bad and I deal with pre-heating the craft, just letting my hottest water out of the tap run into the craft, while I clean out the last batch, BUT MAN O MAN NOT WORTH THE MONEY. Still thinking about taking it back or at least getting a cheap dripper as a backup when I don't have time. O, speaking of time it does cycle rather quickly. So that's a plus.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 5 out of 5 stars

    Great coffee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our second Breville coffee grinder/maker. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Marginal Coffee Maker for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money I would have expected a better design. It’s nice to look at but has some shortcomings. The craft is difficult to clean. Unless you have hands the size of a 7 year old you’re gonna need a bottle brush or equivalent. The flip side is that it does keep the coffee hot for an extended period of time. Cleaning after every pot is a huge pain. It has way too many parts and things that need washing (see pic). The taste of the coffee required experimentation with grind setting and strength but it only took a few tries to dial it in. Overall impression is just average. A bit too complicated and too many parts to clean is my biggest complaint.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Coffee Maker: sleek design and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to replace our Cuisinart Grind and Brew coffee maker with this top-of-the-line version from Breville. I only wish I had decided to do this 2 years ago. The Breville Grind Control looks so sleek and shiny on our countertop. It is beautiful! It is easy to use, and much easier to clean than our previous Cuisinart. The Breville Grind Control has a lot of extras in it's design and attention to detail: 1) You can make a single cup of coffee, or a pot of coffee. It is kind of like having a Keurig and a regular coffee maker in one. 2) It calculates the amount of beans to use based on the amount of water in the tank (this can be changed to make a stronger cup of coffee if you so desire). 3) There is a fill gauge on the top, a red pop-up indicator in the tank, as well as an audible alert which all serve to tell you when the tank is full. Sounds like a small thing, but we sometimes overfilled the reservoir in our old coffee maker and would end up with water overflowing onto the counter. 4) The machine knows if you have not emptied or replaced the basket. There is also an escape drip valve in the basket which is supposed to help if there is a backup of water. Lastly there is a spill over tray under the pot. With our old coffee maker we sometimes would forget to put the filter in the basket, so we would wake up to coffee all over the counter and floor. The escape valve and spill over tray of the Brevillle sounds like it would help alleviate a mess caused by user error, but we hopefully never need to test this feature :-). 5) The coffee chute in the Breville which dispenses coffee from the grinder into its basket is much better thought out design than the Cuisinart Grind and Brew. There is less moisture build-up which should mean less of an issue with coffee grinds getting gunked-up inside. We've only had our Breville for a few weeks so I am sure time will tell. Overall this is an excellent coffee maker. We are very pleased with this purchase and highly recommend the Breville Grind Control coffee maker.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    Fantastic Integrated Coffee Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and best integrated grinder/coffee maker we have ever owned. Makes consistently great coffee. Controls are easy to understand. Also quiet compared to other integrated coffee makers. Also like capability to make coffee directly into a Yeti or other single serve thermo container. Have many Breville appliances and have never been disappointed. This one performs as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Great coffee every time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s brewing great coffee. I really like the way you can dial in a good cup of joe. It’s not hard at all to figure out. I like that it can grind and brew up to 12 cups all the way to an 8oz cup.grind is not as loud as others I’ve owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Great Coffee Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee machine is worth every cent! I have used pre-ground and whole beans in this machine. Every pot or cup of coffee I brew tastes fantastic and not watered down or burnt. The coffee machine is very simple to use. You can brew either a whole pot of coffee (up to 12 cups) or a single cup of coffee. The coffee pot is insulated so it keeps the coffee very warm throughout the day. I have brewed many pots of coffee in the morning and by the end of the day the coffee is still warm (not piping hot, but warm). There is not a heating plate to warm the insulated pot. I really like the feature where you can brew just one cup of coffee. That is what really sold me on buying this machine. The machine is easy to clean. It is not dishwasher safe, so everything has to be hand washed. I usually just brew my coffee, then remove the housing that holds the gold filter and I wipe down the machine. The machine does come with a mini brush for cleaning the machine. The only type of water that you can use in this machine is either tap water or filtered water. You cannot used distilled water. It does take some time to brew a cup or pot of coffee since it infuses the coffee before brewing. But, it is well worth the wait. I highly recommend this machine. It is expensive, but like I had mentioned before it is well worth the price. It makes a better cup of coffee compared to the Keurig machine.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 4 out of 5 stars

    Nice coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research before to buy this coffee maker. The only problem I found was a week later I got it, the coffee maker suddenly comes back from standby mode and kept that way (in active mode), the instructions says it will go back to standby after 5 minutes of inactivity, but it didn’t for couple days. Another issue was one day the water measures alert seemed stuck in 9 cups... I reset it, disconnected and it kept that way, once I ignored it for 2 days it became working correctly again. So far good coffee, easy to clean, nice look. I like the idea that I can use pre ground and ground coffee. Also I was looking for a coffee maker with optional cup sizes and carafe. I bought it just a month ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good size and straight forward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller footprint than previously owned machine. Relatively easy to operate and clean. Still fine tuning strength to meet preferences.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a all in one grind and coffee maker to replace my multiple thousand dollar Miele machine that keeps breaking down. This machine has managed to do that with only a few extra steps. The brew quality is excellent and the grinds are consistent. My only complaint is that the coffee bean housing doesn't fit a full 12oz bag of beans so you have to check the beans often. If the machine runs out of beans it will brew with the amount it has. Clean up is simple you just empty the coffee ground housing like a regular coffee maker but you have to rinse the lid off because the grinds stick to it when they are blown into there during the grinding process. Overall I would say this machine is definitely worth the money and it has replaced my expensive machine with no loss in quality.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Best drip coffe maker around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite literally the best coffee maker I’ve ever owned. Super easy to use, clean, sleek, and makes a great cup of Joe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    The coffee maker grinds and brews well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brews very good coffee. The coffee is hot and stays hot for hours in the carafe. It is relatively easy to clean, and fill with beans and water. It takes a few pots to achieve your preferred strength, based on your favorite beans. Pricey,but worth it for the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best consistent brew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this machine previously for about 15 years and after a LOT of use (I’m talking nearly our own home cafe with many many family members and guests gulping up the delicious coffee) it finally died and we had a few backup machines but we realized quickly we could not be without this machine specifically. So we replaced with this updated version and all in well in our caffeinated blissful home! The grind control is outstanding. Each cup can be customized. For bigger gatherings we use the carafe. The taste of FRESHLY ground coffee in each up incomparably tasty. Even better it’s fairly priced for the high end taste and personalization.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cuisinart grind/brew coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This grinder/coffee maker is the best. It grinds the beans fresh ready to make coffee. It works well, and has so many various settings, good for all tastes.

    I would recommend this to a friend
  • Cons mentioned:
    Brewing

    Rated 1 out of 5 stars

    Read this review before spending $350

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good: Nice burr grinder, nice display and options to make a single cup through a pot. The Bad: everything else. 1. Coffee maker doesn’t fit under standard sizes cupboards. There is a protruding knob that makes it too tall. 2. Thermal Carafe opening is so small no reasonably sized hand can fit in it to clean. It also has a weird lip that makes it very hard to empty. 3. Pouring the coffee out of the carafe is very very slow. Like almost trickle slow. 4. Coffee in carafe immediately after brewing is warm, not hot. The instructions in the book say to preheat the carafe with warm water. Newsflash: anyone who wants to use the auto timer, so they don’t have to get up to make coffee in the morning cannot preheat the carafe. Is this defeats the purpose of the auto timer. 5. There is no heating element to keep the coffee hot. The thermal carafe is supposed to keep it hot. Refer to point #4. 6. The brew basket leaks drops across your floor when you remove it to empty and clean it. Every time. It also has a weird chute piece that holds debris so you have to make sure you don’t miss it when cleaning it. I love Breville typically, but they really have done a poor job with this coffee maker. A redesign is needed. I returned mine and I’m going back to the Cuisinart burr Grinder and coffee maker.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Pros mentioned:
    Coffee quality, Ease of use, Temperature control

    Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My coffee is fresh and hot. So glad I bought this machine. It was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Exactly as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and set up. Burr grinder in much quieter than my Cuisinart blade grinder. You must clean it after each use but cleaning is simple. Great looking machine that is quality made. Nothing about it is cheap! Very happy so far. Let’s see how I feel in 6 months.

    I would recommend this to a friend
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