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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 36 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 36 reviews
  • Rated 5 out of 5 stars

    Toner

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toner works amazing that’s my co worker putting it in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent results. Lasts a long time compared to HP products. It prints with sharp impressions and no smearing, smudge free. Very good quality. I would recommend it because it is a very good product for the price. It doesn't dry out like other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good but I still think it is way expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drum is 1/2 the price of the printer itself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased this unit for future use when the original drum gives out. Seems fine, but it is quite pricey. It is nearly 1/2 the cost of the printer itself. I was tempted to buy less expensive drums from other manufacturers, but did not and instead went with Brother equipment. It seems that it is now the standard not to include manuals with products, and also the standard in the printing industry to be ridiculously proprietary and charge outrageous prices for basic equipment. This is not Best Buy's fault; it seems to be a conspiracy among printing companies to do this practice. It is very important to research printers well. I do not understand how a compatible drum can cost $35, but a Brother drum is $107.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried the aftermarket drum for my brother printer and despite it fitting properly, every time we sent something to print, it would not allow it to process. Purchasing this brother brand drum corrected the problem immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a necessary item for the printer to function. It was readily available online from Best Buy, was delivered quicker than they had stated, installed easily, and so far, works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Have never had problems with this Brother Laser printer drum replacement, highly recommend, easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was stock. Had to order another ine because i got a message to replace soon on printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problem after problem with this drum unit.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically do not write reviews for products. However, I feel compelled after multiple failures with this specific drum. 1) It gets dirty too easily. I constantly have to take it out and clean it or I will have black specs all over my documents. Fail! If you want to print manually...it wont let the toner adhere to the paper...therefore it just rubs off. It is a big pain in the rear and has caused me more troubles than I care to count. 2.) It cost more than the printers I own when they are on sale. I just purchased a new brother printer that uses this same drum. Guess what? Same problems and I havent even had it for 24 hours. I've already had to clean it MULTIPLE times. Brother really needs to find a way to make these better. I love brother. I have a color laser printer that uses a different drum. I dont have this problem with that printer. It is THIS DRUM! Rant over.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Hi, we understand you are experiencing issues with the Brother DR730 drum unit being dirty,leaving black specs and the toner rubs off. We know this can be frustrating. Below are some FAQ's that can assist you.
      https://help.brother-usa.com/app/answers/detail/a_id/76770
      https://help.brother-usa.com/app/answers/detail/a_id/153020
      If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support Brother

  • Rated 5 out of 5 stars

    Great Cartridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Lots of copies. I like this larger capacity cartridge because it lasts so much longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drum unit works well, but I don't know why we have to replace this so often in less than a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. Great price. Easy to use and gets delivered fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink is perfect! I can print several orders without having to replace the toner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Nice to be able to urchase for my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS USE BROTHER'S PRODUCT ON MY PRINTER

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LEARNED THE HARD WAY NOT TO USE THE GENETIC BRANDS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this toner to use with my printer. It works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and easy to use!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy and simple to install! Great unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good drum unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a good deal and work very well I recomend to any

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own a Brother MFC-L27100W, and we've used this replacement drum at least twice over the life of the printer. It's fantastic. Does what it's supposed to do. Lasts a long time. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother DR-730

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several of this and it served me for the purpose. It does last for quite a long time.

    I would recommend this to a friend
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