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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1321 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,321 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient when walking in with groceries and a kid. It was easy to set ups with google mini

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Lighting

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights give off nice lighting. Using them with Alexa and schedules. At times, they do not always turn off or on as scheduled.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the control!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and to control- amazing to turn lights on and off from 1000’s of miles away from home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great lighting choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to use and link to your wi-fi. Love these bulbs and have them everywhere.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear Pocahantas! Thank you for dropping us a review we appreciate you! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love makes my life so much easier! Dont even have to get up to turn lights off now

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Unreliable Connection to Alexa

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my in-laws to connect to their Amazon Alexa. Extremely unreliable. They will be accessible in the GE app but Alexa will have a hard time connecting and won't be able to control them. Defeats the purpose of having the integration if it isn't reliable. Many times they will show up as a new device in Alexa so they will have to be added to the rooms and groups all over again.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are sorry that you are experiencing connection issues with Alexa. This is not typically or expected behavior from our app and products. If you could give us a call at 844-302-2943 we would be more than happy to get this resolved for you.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Work Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have them all over my house and they work great! Love putting them on timers! Very easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great Value easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plug is great as it a hub and the light are perfect brightness, very easy to pair with alexa

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Took less than 15 min to set up and convert "dumb" lamps to smart ones.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Peco, thanks so much for your review! Please don't hesitate to cal our support team at 1-844-302-2943, or email in at help@cbyge.com for any questions or concerns you'd like addressed!

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    A Must Have!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are a must have. I no longer rush home or worry about entering a dark house.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review we appreciate it! We're happy to see that you're enjoying our products! Please feel free to contact us if you have any questions at 1-844-302-2943 or email us at help@cbyge.com

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to any room. Its convenient and so far the bulbs have worked well. Very bright.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the bundle. We have used these products in the past and like them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear Nancy! Thank you for your review. We appreciate you choosing us for your smart home needs. -C by GE Support

  • Cons mentioned:
    App compatibility

    Rated 5 out of 5 stars

    Great lights not so great app!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to Phillips hue, app isn’t very good but lights are amazing!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Bebol, thank you for the review! We are currently in the works of releasing a brand new app that is coming soon which will improve the overall experience you will have in the app. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the GE Smart lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. However, sometimes Google home is unable to control the lights.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for your review! If you have any issues with the connection please reach out to us at 1-844-302-2943. - C by GE Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    bulbs galore!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this pack was super affordable and sich a great product! very reliable connection!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are so excited to hear that! Thank you for the review.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great bulbs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use. Very easy to hook up and use with my Amazon Alexa

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Suuucckkksss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It constantly loses signal to wifi and I have to constantly see if the app would work or na the only good thing is the price

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Ramkimgs, we're sorry to hear that. If you have the time please give us a call at (844) 302-2943. We'd love to get everything resolved for you.

  • Pros mentioned:
    Smart plug

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A smart ideal you can save a bunch of money with these smart plug, for just about anything

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy you are pleased with the price of the products. Thanks for the review!

  • Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These light bulbs work well, the plug is also very good.. although there are other options that you may want to look at. Like phillips hue

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great item helps to do do less work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good product for the price it has all you want but different colors.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the feedback we appreciate it! Glad to see that you're enjoying our products! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com

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