Customer Ratings & Reviews
- Model:
- 93119082
- |
- SKU:
- 6373503
Customer reviews
Rating 4.1 out of 5 stars with 1321 reviews
(1,321 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Not good with Google Home
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lights worked great the first couple of months but later-on they stopped working with my Google Home, I troubleshoot them and two are not found anymore with Google, you can still control them through the app but it defeats the purpose of using your voice to control them.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Sergio, sorry that our lights stopped working with your Google home. If you are still experiencing any issues with it please reach out to us directly at 1-844-302-2943 or help@cbyge.com. We would love to get these working for you. -C by GE Support
Rated 4 out of 5 stars
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these lights and plug. Gave it only 4 stars because it was difficult to link with Alexa.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for leaving your feedback and review it really helps us out. We hope you enjoy your smart plug. -C by GE Support
Rated 4 out of 5 stars
Good value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but sometimes doesn’t respond all the time. Decent quality but software a pain to use
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Marty, we appreciate the feedback and review! This will allow us to make future improvements and we are always looking to do so. If there is anything we can look into for you please reach out to us at 1-844-302-2943. -C by GE Support
Rated 4 out of 5 stars
Abit pricey!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't opened it yet. But seems to be good & something to look forward too.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pricing was good. Not bad for the price. Hopefully they will hold well. Easy to setup.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for leaving us a review! Let us know if there's anything we can do for you, and thank you for choosing C by GE for your smart home needs. -C by GE Support
Rated 3 out of 5 stars
Difficult to connect
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a smart house and primarily used Phillips Hue lights, but tried these because they were much less expensive than the Phillips lights. The lights are nice and great for the value, but they are difficult to get set up on the network and I had to order a hub from Amazon to get them to work with Alexa. The app is not very user friendly either.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there, Thanks for the review we appreciate it and we would like to assist a bit more.
The Amazon Alexa device do require a C by GE hub in order to add our devices in.
That is how they are designed I apologize for that but feel free to give our support team a call at 1-844-302-2943, or email us at help@cbyge.com we'll be more than happy to assist.
Rated 4 out of 5 stars
Great lites
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow they light up when You tell them too, they go off when You tell them too,, unbelievable
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the feedback we appreciate it so much! Glad to see that you're enjoying our products. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com
Rated 3 out of 5 stars
Work with GE app, barely with Google Home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light bulbs are decent and work as expected. The hub, however, will keep dropping from the Google Home network. They work well enough through the C by GE App, but without Google Home you can't really use them well with the established Google Home system in your house. Can't comment on Alexa ecosystem yet, so that may work for you. Not recommended!
No, I would not recommend this to a friend- Pros mentioned:Brightness
Rated 3 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But Philips Hue is much better. Can’t be connected thru homekit.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Dylan, I'm sorry to hear that you couldn't get your bulbs working with Apple Homekit. We'd like to help you get that sorted out, feel free to reach out to our Customer Support team at 1-844-302-2943 or help@cbyge.com.
- Pros mentioned:Smart plug
Rated 3 out of 5 stars
Good smart plug and bulbs
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used smart plug and bulbs to control my room thru Alexa.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the review we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com
- Cons mentioned:Connectivity
Rated 3 out of 5 stars
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to use, and program drops off connection. Try apple
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Dan, sorry your experience with your C by GE products wasn't up to par. Please feel free to reach out to our support team at 1-844-302-2943, or shoot us an email at help@cbyge.com. We'd love to look into your issue and help in any way we can.
Rated 4 out of 5 stars
works good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for the most part, however at times it has trouble linking to my google home mini
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Awakenedaz, thank you for your feedback! We have found that the naming of the lights can cause Google Home to retrun an "unable to connect" response. Make sure that each one of the lights has a unique name and does not contain the name of the room it is located within. The AI gets confused with exactly which bulb or room you are wanting to control. If you feel you need help with the naming of your devices, please reach out to our support team at 844-30C-BYGE (844-302-2943) or by email at help@cbyge.com
Rated 4 out of 5 stars
Works Pretty Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little challenging to set the Bluetooth. Other then that it works as advertised.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to share your thoughts about the Starter Pack setup. Any time you have any issue with the devices we encourage you to reach out to our Technical Support team at 844-30C-BYGE (844-302-2943) or by email at help@cbyge.com.
Rated 4 out of 5 stars
Lights & Smart Plug work well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the set being a bit much this is a decent package separately and together.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Brandon, we're glad to products have been to your liking! Please do contact support staff at help@cbyge.com if you have any concerns with them, thanks!
Rated 4 out of 5 stars
Not bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aside from having to factory reset every so often not bad! My first smart lights!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Rasvin, we're glad to hear you're enjoying your smart lights! Please feel free to reach out to our support staff at 1-844-302-2943 for any questions or concerns you may have, we'll be glad to help!
Rated 4 out of 5 stars
Smart
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. They work with the C by GE app and the Google Home app, which is a plus.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Nicole, thanks for the feedback we appreciate it! We're glad to see that you're enjoying our products. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com
Rated 4 out of 5 stars
Convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really convenient for when I am not home being able to turn on my lights from anywhere.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Atore, We agree, having out-of-home control over the lights in your home is a great feature. Not only from an energy saving point-of-view, but also from a security standpoint having out-of-home control is pivotal. If you ever need any assistance in the future, please don't hesitate to reach out to our support team at 844-30C-BYGE (844-302-2943) or by email at help@cbyge.com
Rated 4 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great just little hard to figure the setup. That the reason I gave 4 stars.
I would recommend this to a friendRated 4 out of 5 stars
GE Smart Pug Light Bulbs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good quality vs other brands. Output could be a little brighter
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Michelle, thanks for the feedback we appreciate it. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Complicated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as not advertised but the ge software is garbage to turn off and on you have to create a scene and schedule on and off time. App bulbs keep disappearing from app the wifi switch keeps dropping the bulbs. I m 20 ft or less from the bulbs app cant find bulls.
No, I would not recommend this to a friend