Customer Ratings & Reviews
- Model:
- 93119082
- |
- SKU:
- 6373503
Customer reviews
Rating 4.1 out of 5 stars with 1321 reviews
(1,321 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Affordable smart lights
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They serve a purpose. Nice way to get smart lights for.the basement.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review.
Rated 4 out of 5 stars
Broken bulb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a broken bulb but didnt notice until after return date :(
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Reach out to our Support Team at 844-30C-BYGE (844-302-2943) or by email at [email protected] they will get you squared away.
Rated 4 out of 5 stars
GE Smart plug pack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to get everything set up and happy with overall purchase!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .The Smart Room Starter pack is a great value! Let us know if you have any questions or concerns you'd like addressed either by phone at 1-844-302-2943, or email at [email protected].
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Blue tooth lights
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this product. They are frustrating to use. I set them up and they work for a couple of weeks or so, but then for no reason they drop connection and you have to go thru crazy steps to reactivate them.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Willie, we're sorry that you're experiencing issues with our products and would like to help with this. Please feel free to reach our support team at 1-844-302-2943 or email us at [email protected] we'll get you up and running.
Rated 4 out of 5 stars
Excellent starter set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. App is user friendly. Love it. Have had no issues.
I would recommend this to a friendRated 3 out of 5 stars
App is not reliable when away from home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to enable remote access to lights when away from home. More often than not the app fails to control the lights when I am not at home. This defeats the purpose of my purchase. It’s great if you don’t need reliable remote access when away from home
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Geo thanks for bringing this issue to our attention. These devices require data access on the phone or device that you are controlling them from. If you need any assistance don't hesitate to reach out at 1-844-302-2943. - C by GE Support
Rated 5 out of 5 stars
Great for lamps. Too pricey for the whole house.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for random lamps in the house, but replace light switches instead of using these in regular light sockets. TP-Link and Lutron Caseta were my go to for switches and I still used regular GE LED bulbs.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the review Kurt. Thank you for taking the time to share your thoughts with us. -C by GE Support
Rated 4 out of 5 stars
Easy to use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put these all over my home, nice to control from the phone.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review we really appreciate it! We're happy to see that you had a fast and easy setup with our products! Please feel free to contact us if you have any questions at 1-844-302-2943 or email us at [email protected]
Rated 4 out of 5 stars
Good LIghting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far. The lightning is not depressing at all.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the feedback we appreciate it! Happy to see that you're enjoying our bulbs! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Rated 4 out of 5 stars
Pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, so far no issues. I like the product so far.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Jay, thanks for the review we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected] we’ll be more than happy to assist.
Rated 4 out of 5 stars
Bulbs & smart plug.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality overall. Not as bright as I expected.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the feedback and review Silverfox. Let us know if there's anything we can do for you. - C by GE Support
Rated 4 out of 5 stars
worked with alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but faced difficulties when setting up with alexa.
I would recommend this to a friendRated 4 out of 5 stars
Excellent long lasting!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent long lasting bulbs! Works well with Google Home!
I would recommend this to a friendRated 4 out of 5 stars
Like This Bulb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very happy with cost and how this product worked
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the feedback we appreciate it so much. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Rated 4 out of 5 stars
Easy to setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bulbs and plug are easy to setup out of box and fun to use.
I would recommend this to a friendRated 4 out of 5 stars
works as described
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as described, the only issue is the lumens are to low
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Shato, we're glad to hear you're enjoying the devices. If you have any suggestions or concerns we'd love to hear them. Feel free to give us a call at (844) 302-2943, we'd love to hear any ideas you may have.
- Pros mentioned:Brightness
Rated 2 out of 5 stars
Connection is quirky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection through wifi is spotty. Keeps losing connections with the bridge (plug). Will have to call tech support because without the connection the product is useless. I should have spent the extra money on Hue.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Chris, we apologize that you are having an wifi connectivity issues with the On/Off Smart Plug. Could you send details of what you are experiencing to our customer support at [email protected] or give us a call at 844-30C-BYGE (844-302-2943)? You may want to include information about your router and wifi network to help the Support Team to more adequately diagnose your particular issue. We'll get you up and running.
Rated 4 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No need of bridge for bulbs. Works great with google home
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Honestreview, we're very happy to hear you're enjoying the devices and that they work well with Google Home! If you need anything please give us a call at (844) 302-2943. Thank you for the review!
Rated 5 out of 5 stars
Easy to connect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have use other brand of smart electronics and they disconnect easily,,,, this ones are really good with connectivity, barely fails to connect with Alexa so far i love this brand for Alexa use!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the great review Mayte! We hope you enjoy your new smart lights. -C by GE Support
Rated 5 out of 5 stars
Awesome Smartlight Starter Pack
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seamless smartlight setup with the Google Home app and works great! The added smartplug was a nice bonus and comes in handy for making things such as a regular fan turn off/on work with Google Home commands
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi David, thanks for the review we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]