Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,321 reviews
Rated 5 out of 5 stars
Good way to start getting into the Smart Home life
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Even if you don't THINK you need it, it really does come in handy.
"Hey Google, turn off the lights"
"Hey Google, turn on the TV"
It's actually pretty nice to have.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Thanks for taking your time in writing this review and for sharing your experiences. We hope that you are enjoying the many possibilities to smart home lighting. Thank you for your review! -C by GE Support
Rated 5 out of 5 stars
Great reliability and ease-of-use.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The C by GE system works very well with Google Home. The automation options work well - I have my garage coach lights and front porch light are set to go ON at dusk and OFF at dawn.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi BowRat, the automations are definitely a very cool and useful feature. We're glad you are enjoying the products! If you ever need anything please give us a call at (844) 302-2943. Thank you for the review.
Rated 3 out of 5 stars
The app is problematic
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The web app for this product needs work. Logging in is always a problem. Once you are in the app it has the features you want but because it is such a pain to get into I wish I had gone with a different product.
No, I would not recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Thanks for taking your time in writing this review we appreciate it. We're sorry that you experienced issues with our products. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com we'll get you up and running.
Cons mentioned:
Compatibility
Rated 2 out of 5 stars
Trouble working with Alexa
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We can't seem to get these lights to work with our Alexa. We've reset everything more than a few times. Don't know the problem, at the time of this posting.
No, I would not recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Charon, sorry for the Alexa issues you are running into. A few things to check are to make sure the plug and lights are added into the same room in the C by GE app first. Then go into Alexa under skills and games and enable the C by GE skill. Feel free to reach out directly for immediate assistance at 1-844-302-2943 or email help@cbyge.com. -C by GE Support
Rated 5 out of 5 stars
Never in the Dark.
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
WiFi light bulbs are the best thing since sliced bread. I work nights. So, right before it gets dark out. I turn on my lights in the house. So, it looks like someone's home.
I would recommend this to a friend
Rated 2 out of 5 stars
Eh...
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the bulbs didn’t work straight out of the box (rattled/was damaged), which doesn’t affect my actual review...but just kind of an annoyance.
Two of the four bulbs paired, and the one other that wasn’t broke wouldn’t pair. Of the two that paired, one wouldn’t repair.
I was able to get the bulb that worked and the plug to pair with Alexa but not to be voice controlled by “her”. Unsure if I am going to take them back for something else or exchange for a new pack and buy a hub to work with these as the kit was on a very nice sale when I purchased it, which is what encouraged my purchase of these particular bulbs.
No, I would not recommend this to a friend
Brand response from GE Lighting Expert
Posted .
hey eidnarbb, We are sorry to hear that one of the bulbs was damaged right out of the box. Please reach out to our support team at 844-30C-BYGE (844-302-2943) or by email at help@cbyge.com and we will replace the damaged bulb. When you contact us, we will be able to help you get the other lights working for you.
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Doesn't work well with Google Assistant
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this together with a google assistant to run everything from 1 app. The first plug didn't work, we went back to Best Buy and the Geek Squad didn't know anything about these devices. We got a replacement that also doesn't work. We're returning that too.
If you want to run it from the C by GE app after many tries we got it to work that way but still would not connect to the Google App of Assistant.
No, I would not recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi Rocky. this isn't typical performance for our devices and we invite you to reach out directly in order to get your app synced with google. Please email help@CbyGE.com or call us at 1-844-302-2943
Rated 5 out of 5 stars
Works well
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these to use in a house that is still in the building process, so I just tried it out to make sure it worked, and packed it back up. Can't wait to have a smarter home.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
We are excited to be part of your new smart home! Thank you for the review :)
Rated 5 out of 5 stars
We shall see
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven’t installed them yet but I’ve been told without the smart home dimmer they will only work for one individual light such as a lamp that’s plugged into the smart plug.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi Tori, all of your devices should be controllable from the C by GE app. You do not have to plug anything into the Smart Plug for it to act as a hub. You should be able to add all of your devices to the C by GE app and you should be able to control them however you'd like. If you have any issues, please give us a call at (844) 302-2943. Thank you for the feedback.
Rated 5 out of 5 stars
Love, love, love
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ability to control the lights without being in the room is amazing and money saving. No more getting upset because the kids left the light on, I just turn them off remotely.
I would recommend this to a friend
Cons mentioned:
Compatibility
Rated 2 out of 5 stars
GE Smart bulb
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The description says that it works with google but it does not. Won’t buy again, I bought a not brand name rom Amazon and no issues plus it was a third the price
No, I would not recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi there and you're correct the bulbs do work with the Google Home app and you are required to have a Google Home device in order to use our bulbs with the app. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com
Rated 5 out of 5 stars
Very convenient.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don't have to worry about my doggie staying home in the dark in case I finish late at work cause the lights turn on automatically at certain time.It is amazing...luv it.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Thank you for the review! We are so excited that you luv the lights.
Rated 5 out of 5 stars
Worth the money
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great bulbs almost never lose connection like some of the others that i have bought. Smart plug is very versatile use it for our christmas tree and lights.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Thanks for taking your time in writing this review and for sharing your experiences. We hope you enjoy your new smart plug! -C by GE Support
Rated 5 out of 5 stars
Works with Alexa
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to go with Alexa Echo Dot. So, nice walking in to an apartment, with turning lights on, instead of leaving them on all day. Saves on electricity.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
We are happy to hear that you are saving electricity with our products. Thanks for choosing C by GE for your smart home needs. - C by GE Support
Cons mentioned:
App compatibility
Rated 1 out of 5 stars
HUGE DISAPPOINTMENT!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only works with required Smart Plug hub. App difficult to download. Performed half a dozen factory resets. Unstable. Bulb difficult to screw into socket probably due to lack of precision. This is the WORST smart device we have experienced, and we have many!
Fortunately, BestBuy carries many other surprisingly reliable, affordable and phenominal smart devices to choose from. You may not be familiar with their names, but they perform very well compared to these.
No, I would not recommend this to a friend
Brand response from GE Lighting Expert
Posted .
We are sorry that you have had these experiences with our products. These lights connect to the C by GE app without the use of a hub unless you are integrating with Alexa or Google Home. If you are having issues downloading our app or connectivity and are on android sometimes clearing app cache and restarting the device will help with the bluetooth connectivity to your device. Don't hesitate to reach out to us for assistance as well at 1-844-302-2943. - C by GE Support
Cons mentioned:
Connectivity
Rated 2 out of 5 stars
Connectivity issues
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bad experience. I had this in my bedroom and the router is no more than 10 feet away from it and I was having connectivity issues all the time.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Surprising Find
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was surprised to find this multipack available at my local BestBuy store. It was just what I needed and was not finding such a find at other stores...score!
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Thanks for the review we appreciate it. Glad to see that you were able to get the bulbs you needed! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com
Rated 5 out of 5 stars
Great with google.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These work great with google. Even when I'm away from home google will turn then on and off. I've had to reset the plug a few times th li ugh because it stops working.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought and used 4 of these lights in our living room. They work great and our very responsive. I will definitely buy more of these to put in the rest of my home.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Thank for the review!
Rated 5 out of 5 stars
Hot but work.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These work great and integrated with my Google Home perfectly. The base can get hot when in use. Not sure if a Smart bulb exist that doesn’t get hot though.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hi Chris, Thanks for the feedback we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com