Customer Ratings & Reviews
- Model:
- 93119082
- |
- SKU:
- 6373503
Customer reviews
Rating 4.1 out of 5 stars with 1321 reviews
(1,321 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Hot but work.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great and integrated with my Google Home perfectly. The base can get hot when in use. Not sure if a Smart bulb exist that doesn’t get hot though.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Chris, Thanks for the feedback we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Rated 5 out of 5 stars
Great light bulbs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We started reaping the benefits of having smart LED light bulbs in our energy bill; is very easy to set up in the app and then connect to Alexa or Google assistant.
I would recommend this to a friendRated 3 out of 5 stars
They work okay.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a smart bulb, they are an okay product. They have disconnected numerous times from the app. As regular light bulbs they work great, but don't get these as regular light bulbs, that would be dumb.
No, I would not recommend this to a friendRated 5 out of 5 stars
Inexpensive way to Smart Home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy using these with Alexa. Ease of use via app if out of the home, to turn lights on and off. Bought on sale for 11.24 and am pleased with the products so far.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Extremely disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 12 bulbs and 3 plugs. They worked great for about 36 hours. Now every single device is “Unable to Connect”. Now I just have non-smart bulbs that aren’t as bright as the ones I replaced. Got them on sale and I knew the price was too good to be true. GE says to hard reset everything. I just installed them and it took FOREVER, I’m not about to do that every 2 days to have functioning lights. (I’ve had tp-link bulbs for years and Merkury for months with zero issues)
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi DrOsS, we're sorry to hear you've had that experience. Resetting your devices definitely should not be something you have to do every 2 days. This may not be a symptom of the bulbs, but other factors at play. We absolutely want to get this fixed for you and get everything working. If you have the time, please give us a call at (844) 302-2943 and explain what's going on. If you have contacted support previously, reference the other times you may have called in. We should be able to look at what was done previously and work towards a solution. Thank you for the feedback, have a great day.
Rated 3 out of 5 stars
Not so Smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The concept is good but the product is not so smart after all. I thought it would be easy once it is installed/plugged. Unfortunately, it is a lot more complicated than it stated.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry you have had this experience with our product. Please give us a call if you have any issues with your devices at 1-844-302-2943. -C by GE Support
Rated 5 out of 5 stars
Works good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for the bedroom and it’s cool. I can set a time to turn on when I need to wake up and turn the off by without having to get up.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That's great to hear! We are grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support
Rated 5 out of 5 stars
Addicted to these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using these for almost 2 months now. I control these using my Samsung SmartThings app. No lag or latency in processing my requests.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for your review Amar. Thanks for being the best part of C by GE. -C by GE Support
Rated 5 out of 5 stars
Smart Home
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm trying to get into the smart home frame of mind. This starter kit helped to get and keep me on the right track. You can't go wrong with it.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Smitty, Thanks for the feedback we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Rated 5 out of 5 stars
Lit up!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so nice to be able to walk into a room and not have to fumble in the dark for a light switch. Easily compatible with google and works with Alex's also.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Just ok….
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually returned the product. It didn’t seem to work as seamlessly as I wanted with Google. It’s a no for me.
I would recommend this to a friend Rated 5 out of 5 stars
Value Package
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value pack at a good value. The App works great and always updated itself. Works with both Alexa and Google
I would recommend this to a friendRated 5 out of 5 stars
Bright and convenient
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One is plenty, i turn on 2 if i want radiation level light, and its so nice to ask alexa to turn off the lights after i get in bed.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We are glad to be your choice for making your home a smart home with our lights. Thank you for the review and enjoy your new smart home venture! -C by GE Support
- Cons mentioned:App compatibility
Rated 2 out of 5 stars
Not a Smart Bulb
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lights say they work with HomeKit for Apple but I could not get that to work at all. The native App is clunky and only works half the time.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry you were not able to get the lights to work with Apple HomeKit. Our support team is here to help you if you'd like them to. You can reach the Support Team at 844-30C-BYGE (844-302-2943) or by email at [email protected]
Rated 5 out of 5 stars
husband loves
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my husband has been enjoying these. When we get into bed and I say you forgot the light. . . He just tells google so he doesn't have to get up!!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there, Thank you for the review we appreciate it and we are also happy to see that your husband is enjoying our products! If you have any questions please feel free on contacting our support team at 1-844-302-2943, or [email protected]
Rated 5 out of 5 stars
C by GE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long-lasting, after 1 year they are still okay. I bought 2 more of these bulbs. Thought sometimes Google can't turn them on or off.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review and feedback Mario! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support
Rated 5 out of 5 stars
Love!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ability this box set offers. You can have the plug on it’s own schedule and the lights partner we’ll with the Amazon echo.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .That's great to hear Valv! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support
Rated 3 out of 5 stars
Hard to sync to Google
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a lot of work to get this synced so we could use it with Google, but we finally did it. It should not be this difficult. Once it connected though it is great to have the ability!
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Are use this in my house on a schedule to wake up the kids in the morning so I don’t have to go upstairs to wake him up for school
I would recommend this to a friendRated 5 out of 5 stars
Needed this years ago.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. The bulbs are not too bright. The outlet is very helpful, no more getting up at night to turn something on/off.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you so much for your positive review! We are happy to add comfort and ease to your home.