Customer Ratings & Reviews
- Model:
- 93119082
- |
- SKU:
- 6373503
Customer reviews
Rating 4.1 out of 5 stars with 1321 reviews
(1,321 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
works great with Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but we don't have enough lamps to place them all. Not a great option for lights with multiple switches
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for your review Craig. We hope you enjoy your new smart lights and plug. Thank you for choosing C by GE for your smart home needs. -C by GE Support
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lights are not as nearly as reliable as some of the other smart lights I've used, which I should've expected given the price difference. It is not super streamlined to get these to work with Alexa, and every time there is a firmware update for the lightbulbs the smart features have stopped working completely until it is updated. I would recommend buying different smart lights if you can afford it.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry to hear that you are unhappy with the Alexa integration and that you have found that controlling the devices is unreliable. Please reach out to our Support Team at 844-30C-BYGE (844-302-2943) or by email at [email protected], we'd like to get more detailed information about your feedback and possibly help to correct these connectivity issues you've been experiencing. Thanks for taking the time to provide us with your feedback.
Rated 3 out of 5 stars
Please Read
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This bulb are good starters but not for experiences automaters. They don’t interrogate well with anything except google home and Alexa.....no IFTTT, no smartthings, etc
No, I would not recommend this to a friendRated 5 out of 5 stars
Easy set up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked effortlessly Plug in the plug then download the Ge app Then screw I. Your bulbs Great product works with Alexa
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Sam, Thank you so much for the feedback we appreciate it.
Rated 5 out of 5 stars
Leave A Light On
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leave a light on. Bought these to run with my Alexa smart devices. Works great. Love the voice commands!
I would recommend this to a friendRated 1 out of 5 stars
Don't waste your money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited finally get some smart light bulbs for my house. The installation was easy. I just screwed in the light bulbs & put the plug in the outlet. Then I downloaded the application to my phone. My phone was able to identify the lights and turn them on and off. But then about a 1/2 hour later, my phone no longer recognized them. I wanted to turn the the lights on again, and I had to go stand up and turn the light off and on by hand. This let my phone identify the lights again, but it seems that I have to do this every single time. This of course makes this product utterly worthless. In addition to that, the response time between my phone and the light bulbs are exceedingly long. In most cases it doesn't even work. I tried to hook it up to Google home & it won't work. I try to invite my family members, and that didn't work either. My dad has TP link Kasa smart and it works swimmingly. He lent it to me for my house just to try it, and it worked perfectly. I was able to connect it to my smartphone and invite family members and connect it to Google home so I could give voice commands to turn it on and off.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for your feedback. I apologize that our products didn't work out for you and I hope you will consider us again in the future.
Rated 3 out of 5 stars
Work pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use the c by GE app so can't speak for that, They are compatible with Google home. They work alright with google home, setup is not as easy as it should be.
I would recommend this to a friendRated 5 out of 5 stars
Nice Lighting
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy to set up as I thought, but that may just be me. Overall, I would recommend this product to others.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to share us this feedback we greatly appreciate it! Thank you for your review.
Rated 5 out of 5 stars
Smart Bulbs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulbs are a great addition to my smart home. Easy setup. Great price during black friday sale. Quick shipping.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Cheryl, thank you for your review it really helps us out. Glad you had an easy experience with getting them connected. Thanks for choosing C by GE. - C by GE Support
Rated 5 out of 5 stars
perfect starter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this works great with google home and is great for a starter package, it also allows for light switch use also when you forget
I would recommend this to a friendRated 5 out of 5 stars
Great bulbs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long lasting bulbs that are bright but soft in the lighting.
I would recommend this to a friendRated 5 out of 5 stars
Smart light bulbs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on sale . I cannot believe the price I paid while all other place were charging almost double.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Glad you were able to get these at a deal! Thank you for the review. If there is anything you need us to look at you can reach us at 1-844-302-2943. -C by GE Support
- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Doesn't work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light fail to stay connected, this prevents it from working properly.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Our support staff would be happy to help address any connectivity issues; please call in at 1-844-302-2943, or email in at [email protected], thanks!
Rated 2 out of 5 stars
Be Careful Using with Google Home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this kit and have been totally disappointed with integration with Google Home App. The plug does not work with Google Home. You can get the bulbs to work with Google Home for a day or two, then they stop working. Requires total reset of the bulbs and reconnect to Google Home. Google Home support is no help. C by GE informed me of issues connecting with Google Home specifically with the plug. Save yourself grief, do not buy if you plan to use with Google Home.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .gsrdriver92, We are sorry to hear you are having issues using your C by GE devices with Google Home. Because we are both a Works with Google and a Made for Google product there are two ways to link with Google Home. Since you have the on/off smart plug, it is best to set up the plug and lights with the C by GE app first, then link the C by GE account to your Google Home app via the "Works with Google" option in the "set up a device" process. We would really like the opportunity to help get your lights working up to your standards, please give our Support team a call at 844-302-2943 or by email at [email protected]
- Pros mentioned:Smart plug
Rated 2 out of 5 stars
Great when they work.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they work good when they are working. My Google account lost them once and they are not easy to re program.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We're sorry that you experienced issues with our devices. When your device lose connection it is best to power cycle your Google Home device for 15 seconds and reconnect it. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Rated 5 out of 5 stars
Great starter pack and value
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really great starter pack for anyone wanting to dip their toes into the bulb/plug "smart" world.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Dave, we appreciate the review greatly. Thank you for choosing C by GE for your smart home needs. - C by GE Support
Rated 5 out of 5 stars
Easy use.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my aunt. Wanted to get something simple to use and setup for her. And it was perfect.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Kaiju, Thanks for the feedback we are happy to see that you had a fast and easy setup! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these set of smart lights bulbs .Work great on the porch no need for a timer you can set the timer on the app.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .It's good to hear the automation function has been to your liking! Please don't hesitate to reach out to support for any assistance, or questions regarding your products, thanks!
- Cons mentioned:App compatibility
Rated 1 out of 5 stars
Great when the app works.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great led lights when they work. Every day I have to mess with the app to control the lights with my phone. The lights did with with Alexa when I first got them but that only lasted a few days so now Alexa can’t turn them on or off. I should of spent the extra money and bought name brand smart bulbs.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We're sorry to hear you are having issues with your devices. We encourage you to reach out to our support team to assist you further! Please email [email protected] or call us at 1-844-302-2943.
Rated 3 out of 5 stars
Solid but not great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are pretty solid, a bit finicky at times but overall not bad so long as you have decent technical skills and patience.
I would recommend this to a friend