Customer Ratings & Reviews
- Model:
- 93119082
- |
- SKU:
- 6373503
Customer reviews
Rating 4.1 out of 5 stars with 1321 reviews
(1,321 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Buy anything else
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but connection problems. I'm constantly having to re-initialize the bulbs in the app. Compared to my WIZ and Hue bulbs these are useless. In fact the have been relegated to the bathroom :). It may have something to do with this being a bluetooth blub, but I don't know. Either way, I would suggest everyone to go with a true wifi bulb and skip the hassle.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there, we're sorry that you experienced issues with our products.We want to assist more with this issue. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Rated 5 out of 5 stars
Make sure you have good connectivity
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I’m sure this is a great product my wife at the time was not strong enough to support the bulbs
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there thanks for providing a great review. These wifi bulbs operate on a 2.4ghz wifi network anything below would have issues with connectivity. We greatly appreciate you giving it a try.
Rated 5 out of 5 stars
The Best
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my whole house automation, google home > They have helped keep the lights off
I would recommend this to a friendRated 5 out of 5 stars
C by GE light bulb
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Bluetooth Alexa light bulbs because we don’t have to turn off the light switch all the time.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hiya Auggie! We love to hear you are enjoying saving time and energy with your C by GE products. We appreciate you taking the time to leave such a glowing review!
Rated 3 out of 5 stars
Hub Required
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could be great, but you will need a hub to make this work. I didn’t want to spend extra so returned and ordered the Kasa brand instead.
No, I would not recommend this to a friendRated 5 out of 5 stars
Ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best but with older home had to use as didn't have the correct wiring for using smart switch.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Great... until you’ve used them awhile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I had not already used these for a little over a month, they would definitely be returned!!! They connect easy and hook up to Alexa just fine. All was great but within the past week now they just keep losing signal and won’t sync with Alexa. Then you have to do the whole process over again. Will be buying different brand for the rest of the house!
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Will. Thank you for leaving your feedback. This is not typical of our devices and we invite you to please email [email protected] or call us at 1-844-302-2943 so we may troubleshoot your issue further.
Rated 3 out of 5 stars
Requires a hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best smart bulbs in the world. Great as a standard bulb but requires (and its included) a hub. Seems odd this would be needed.
No, I would not recommend this to a friendRated 5 out of 5 stars
Alexa enalbled lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to set up. Took about 10 minutes. Work great. Used three of the four bulbs and have had no problem
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Phil, thanks for the review we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Rated 5 out of 5 stars
Great Bulbs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like expected. great value with the plug that is needed for the other bulbs i have in the house
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking time out of your day to leave us a wonderful review. We greatly appreciate it. - C by GE Support
Rated 5 out of 5 stars
Great lights for beginners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great price was very easy to set up and use. Made my life easier and the ease of operation was simple
I would recommend this to a friendRated 5 out of 5 stars
Love!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these lights. I wish I would have purchased them sooner. They work with Alexa, and don't need a separate hub.
I would recommend this to a friendRated 5 out of 5 stars
Smart light bulbs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bulbs! Efficient! I use these all around the house. They are very convenient and money savers!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Patricia, thank you for your review! We are happy to add convenience to your life. Thanks for being the best part of C by GE. - C by GE Support
Rated 5 out of 5 stars
Quality is amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these bulbs for my room as I wanted a more tech-like design for the room and they are perfect
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the review we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
Rated 5 out of 5 stars
Good light bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light bulbs from GE. The smart plus was hard to get us to, but I eventually got it working.
I would recommend this to a friendRated 1 out of 5 stars
ugh! single point of failure for all devices
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience may be different than others because of my situation. I was hoping to use the bulbs and plug in my house with Alexa, but the way these are designed was totally frustrating. Note that if you want to use this with Alexa or Google all communication to the bulbs needs to go through the plug...the bulbs are only bluetooth which you can control with the phone app, but that was not my intent. The problem comes where if the plug isn't working, all your lights are not controllable (if you are counting on Alexa) so you can see the problem there...in 8 days of owning these I spent about 4 hours trying to get them all set up (due to wifi networking requirements) and in 10 mins after setup I had my first problem (Alexa says "light1is not responding") because apparently the firmware update caused a problem with my plug and now my lights don't work...Also, now after getting my plug connected over a 3 hour period where I called support 2 times, the update to the firmware no longer works for my wifi network connection (security) Anyway, I would suggest to look for an alternative...something that connects directly UNLESS you will be controlling these via bluetooth mostly. Very frustrating for my application.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Mike thanks for sharing your thoughts and providing us with your feedback. We are sorry to hear about the negative experience you have had overall with the product. We do also sell bulbs that are Direct Connect as well that will eliminate the use of the plug if that would be of interest to you. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lights lose connection too easily. Then the process has to start ovee
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .1212, Thank you for the feedback, we are sorry to hear you are having connectivity issues with your C by GE lights. We would love the opportunity to make this right and to get the bulbs working within your expectations. Please give our Support team a call at 844-302-2943 or email us at [email protected] Our knowledgeable Support staff are here to help diagnose, troubleshoot, and fix any issue that may come up while using our products. Again, Thank you for taking the time to submit feedback, its only with your input that we can do the best job for you in your Smart Home.
Rated 5 out of 5 stars
HB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart home starter kit, more Google Home friendly, no hub is required! Highly recommended!
I would recommend this to a friendRated 5 out of 5 stars
Light
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lightbulbs. It syncs with your Wi-Fi connected items such as Amazon echo or Google assistant.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hey AmazonEcho. We always love positive feedback. Thank you for choosing C by GE products!
Rated 5 out of 5 stars
Awesome Smart Lights & Plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up and works well! I love how easy it is to control my lights and my smart plug with my phone.
I would recommend this to a friend