Customer Ratings & Reviews
- Model:
- 93119082
- |
- SKU:
- 6373503
Customer reviews
Rating 4.1 out of 5 stars with 1321 reviews
(1,321 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Buy something else.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the worst smart lights you can buy. The don’t stay connected. Randomly lose sync and just plain don’t work half the time. The plug also disconnects like clock work. Leave it along for five minutes and it disconnects. Meaning that if you lights are synced with it they don’t work. Save your money and buy something better.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry you had this experience connecting our bulbs to your device. If you are still having any issues please don't hesitate to reach out to us directly at 1-844-302-2943. -C by GE Support
Rated 1 out of 5 stars
Have to be in the room for app to connect to bulbs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these bulbs planning to use them mainly with the app and not with Google or Amazon Alexa. Screwing in these bulbs were the only smooth part of the whole process. First of all, after I connected 1 bulb, I was prompted to update the software which took forever. I didn't realize I had to stand 2 feet from the bulbs while updating so I walked away with my phone and the process froze. I had to do the update again. Now here comes the most frustrating part. After successfully connected the two in the foyer, the two bulbs in the bedroom was "unable to connect". After trying a second time, I had to factory reset the 2 in the bedroom which was turning on (8 seconds) and off (2 seconds) each bulb 5 times. I finally got them to work after resetting and connecting. And what do you know, the 2 in the foyer was "unable to connect". Eventually, I figured out that I would need to stand very close to the bulbs for them to connect and work. Um ... what is the point of the having smart bulbs then? I can just manually turn the lights since I am already in the room. Conclusion, I am not sure if the problem is GE app or the bulbs but they did not work for me.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there Lalaland thanks for reaching out to us. The bulbs that you have connect via bluetooth so they only work within bluetooth range of the device. We do also sell bulbs that connect wifi instead and they are called Direct Connect light bulbs, however if you have the C by GE smart plug you could just position it between multiple rooms as the bulbs connect via bluetooth to the plug itself. If you need more info or help please reach out to use at 844-302-2943 or email help@cbyge.com.
Rated 5 out of 5 stars
Smart bulbs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these bulbs, the first generation I had wasn't a to great, but super happy with them now.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Matt, Thanks for the feedback we appreciate it so much! Glad to see that you are enjoying our products! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't wait to get more! I can now turn on my lights when I'm not home so I don't walk into a dark home.
I would recommend this to a friendRated 5 out of 5 stars
Know before you buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent lights, but you should know how to use them before buying.
I would recommend this to a friendRated 5 out of 5 stars
Plug and lights works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price works just as well as any other smart home plug Nad bulbs.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking the time to write a review for us. We hope you enjoy your new smart home products! Thanks for choosing C by GE. - C by GE Support
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and so convenient. I love being able to set them to any desired brightness that I want.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We love to hear that! Thank for the review.
Rated 5 out of 5 stars
food for thought
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great with my google home device. I do regret not buying the colored lights.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 2 out of 5 stars
More trouble than their worth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work as advertised until they don’t. Support was good but solution only worked for awhile
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are glad to hear that you found Support helpful. Please let us know what happened after your interaction with support, maybe we can find a solution that's more permanent.
Rated 5 out of 5 stars
Like it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had great experience with purchase I did with best buy and the items is working as expected.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the review we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com
- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought them I thought they worked with Siri didn’t know I HAD TO BUY A ADAPTER!!!
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We're sorry that you experienced issues wit our products and you're correct you will need to have a C-reach smart hub device in order to use with Home kit. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com
Rated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this lights! I like the fact that I can turn on and off when I’m not at home
No, I would not recommend this to a friendRated 5 out of 5 stars
easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply screw in the light bulbs or plug in the smartplug and connect to the app. Very easy!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for taking your time in writing this review we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com
Rated 5 out of 5 stars
smart ligt bulbs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i placed this in my bedroom and office. great product. my husband and I glad we bought it
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you so much for leaving a wonderful review! We are so glad that you and your husband are enjoying our products and hope that you continue to do so.
Rated 5 out of 5 stars
Super easy to use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you connect you plug to your bulb, it makes your unsmart appliance super convenient to use.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the feedback Sandy! We are very happy that you are enjoying your plug.
Rated 3 out of 5 stars
Works ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plug and lights generally work ok. Sometimes they cant be accessed. I still havent figured out how to set up the timers correctly.
I would recommend this to a friendRated 5 out of 5 stars
Yee
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this product it was really helpful during my times of need of electricity lightbulbs
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Yeet, we're very happy to hear you're enjoying the devices! If you have any questions or concerns please give us a call at (844) 302-2943. Thank you for the review!
Rated 5 out of 5 stars
I love these lights!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect with my Google Home. Cheaper than other full color alternatives. I like the colors!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Tae55, the colors are definitely very fun! We're glad to hear you're enjoying the devices, thank you for the feedback.
Rated 5 out of 5 stars
Work Well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice item, I just wish I would have bought all of my SMART items for my house at the same time.
I would recommend this to a friendRated 3 out of 5 stars
Not what I thought.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these, but when I got home they weren’t exactly what I wanted, and ended up returning them.
I would recommend this to a friend