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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1321 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,321 reviews
  • Rated 5 out of 5 stars

    Good quality bulbs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already do anything you already get these bulbs They're on match by any other bulbs

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Marco, Thanks for the feedback we appreciate it! Glad to see you're enjoying our products. Please feel free to contact us if you have any questions at 1-844-302-2943 or email us at help@cbyge.com

  • Rated 5 out of 5 stars

    It’s gooof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good if you like the yellowish light I’m not fan of it Prefer white bright color

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Hamza, we also carry these in a tunable white that lets you change white color variations. Thank you for the review!-C by GE Support

  • Rated 5 out of 5 stars

    Honestly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it coz there’s no bridge like Phillips hue. Bulbs connect to internet directly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart bulbs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product overall. Very happy with the item the way it delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smart lightbulbs. The plug does not want to set up, but I havent tried really hard either.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kinda expected more from this product I had issues setting the timer couldn’t turn lights on if I was away from home

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are sorry to hear you have had this experience. We would like the opportunity to make things right, please reach out to our support team at 8443022943 or by email at help@cbyge.com. -C by GE Support

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very easy to set up to my Google pixel phone and my daughter's iPhone. Love these bulbs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great smart plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy the C by GE - Soft White A-19 4-pack + Smart Plug - White! Great quality too.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      So happy to hear that you are pleased with the color of the bulbs! Thanks for the review!

  • Rated 5 out of 5 stars

    Great starter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter for smart home. Works well with alexa show 5. Everything you need right in the box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart Plug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is a good product but I hate it when I loose my electricity and I have to reboot them most of the time.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or help@cbyge.com if you need any assistance. -C by GE Support

  • Rated 5 out of 5 stars

    If you find these on sale, just buy them.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs were our intro in to smart lighting and we've never turned back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them in my master bedroom. The product is very useful when coming in late at night.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Isreal, Thanks for the feedback we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com

  • Rated 5 out of 5 stars

    Great smart product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several of these as they are easy to install and don’t need a base station!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there! Thanks so much for your review; please don't hesitate to reach out to support if you have any questions or concerns about your products!

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    HORRIBLE! Never buy!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the absolute worst lights I have ever purchased in my entire life. They reset constantly and will not work with my Google home devices. Everytime I open the app its says there are connection issues. This is a well known problem on GE forms and the company has done nothing to resolve it. This product is horrible!!!

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're sorry that you're having issues with our devices. When this happens its best to first try power cycling your Google Home devices. This helps with refreshing the connections from your devices. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com we'll be happy to assist!

  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a multiple lights to add to my smart home but there’s multiple pack was a great option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    COOL SYSTEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THE FACT THAT YOU HAVE ACCESS TO CONTROL THE LIGHTS WHEN WE ARE NOT HOME. KEEP THEM THUGS SECOND GUESSING THEMSELVES.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Hecrod, automations can definitely be useful to make it seem like someone is at home if you're at work/vacation. Thank you for the feedback!

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product and I have been using it regularly. Would definitely recommend

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation! We greatly appreciate you taking the time to leave us a review. -C by GE Support

  • Rated 3 out of 5 stars

    Absent any instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not clear as to whether the hub is needed to control the lights. Dearth of information has led me to not install these as yet

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      When you purchased the starter pack, you purchased a hub. The On/Off smart plug is a hub for the lights. Add all your devices to the C by GE app, then link your C by GE account to Alexa or Google Home and you are set to go. If you run into any issues please mont hesitate to reach out to our Support Team at 844-30C-BYGE (844-302-2943) or by email at help@cbyge.com.

  • Rated 5 out of 5 stars

    Great smart bulbs for beginners

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart bulbs for beginners! Hook them up to google home app though, not the c by ge!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Mike, Thanks for the review we really appreciate it. They are perfect for beginners you are correct and also we are happy that they are working great for you.

  • Rated 5 out of 5 stars

    Great set for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for my home and omg I love them work so somth and my friends get a kick out of them

    I would recommend this to a friend
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