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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1321 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,321 reviews
  • Rated 5 out of 5 stars

    Ligth

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great i love how i can control ligths with app it works at should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GREAAT GREAAAAAT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE C by GE BULBS! i have them in every light in every room of my house

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love having you as a valued customer! Thank you for taking the time to leave us a review we hope you enjoy your new smart home products. -C by GE Support

  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first time getting smart lights and we’re in love. It’s hard to go back

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there, Thank you for the review we really appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com

  • Rated 5 out of 5 stars

    Best value !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth of the price , the switch works like a charm and lights are bright enough

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Bandi thanks for taking the time to leave us a review. We hope you enjoy your new lights!

  • Rated 5 out of 5 stars

    Excellent bulbs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bulbs, love the features and the quality, would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped automate our living room and turn lights on as we get home when it is dark out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them with discount price.Have a lots fund with them.My family love that.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear hungtram! We appreciate you leaving a nice review. Thank you for being the best part of GE. -C by GE Support

  • Rated 5 out of 5 stars

    Love the product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this product and how convenient it is to connect to my Amazon account

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Rigers40, Thank you for taking the time to review the starter pack! We are very happy to hear you were able to get the devices working with your Amazon account and that they have been convenient for you.

  • Rated 5 out of 5 stars

    Great starter pack for people who don't have smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these lights! Has added a really cool, & special dimension to my new bedroom!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Hank, Thank you for the feedback we appreciate it so much! We're happy to see that you love the lights! Please feel free to contact us if you have any questions at 1-844-302-2943 or email us at help@cbyge.com

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to control lights with the Amazon app, great way to keep house light monitored.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I want....most of the time. Can be challenge to connect, setup, and review/modify settings in the app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the review we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look perfect, I connect them with my Google home and works perfect. Thank you

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Edwin, Thank you for the review we really appreciate it and we are very happy that you are enjoying our bulbs!

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Rarely work - connection unstable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulbs were supposed to work seamlessly with Google home but didn't. Finally was able to connect using C by GE app, only for the lights to disconnect themselves - requiring facotry reset. Plug wouldn't connect seamlessly either but seems to work stably now.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello JebbyQ. We are sorry to hear you had a rough start in the set up process but hope your lighting has provided consistent performance after. If you require assistance please feel free to reach out by emailing us at help@cbyge.com

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C by GE app works okay, but doesn’t stay connected to Echo show/Alexa.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Sorry you had these connection issues Chris. If you're still having these problems please consider reaching out to us directly for assistance at 1-844-302-2943. -C by GE Support

  • Rated 5 out of 5 stars

    Easy set up and nice lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this set because it was a really easy set up and the lights are great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't get the plug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product specifically because of the smart plug. I already had the smart bulbs in my home and loved them. I downloaded GE's app to use the smart plug with our Christmas Tree last year. It never worked. I did a bunch of research on how to get it to work and it just wouldn't work. I don't recommend the plug...but the bulbs are worth buying on their own.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Sorry to hear you were not able to get the plug to work. If you are still having these issues please reach out to us at 1-844-302-2943. We would love to get it working for you. -C by GE Support

  • Rated 3 out of 5 stars

    Light bulbs

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little issues with set up but is good for turning on the lights before you get in your door so worth while

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Tito thank you for your feedback. If you run into any issues please feel free to reach out to us at 1-844-302-2943 or by emailing us at help@cybge.com.

  • Rated 5 out of 5 stars

    Smart bulbs are bright and responsove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are bright and responsive. Shipped fast and work well with Amazon Alexa

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Rpitruch, we're glad to hear you're enjoying the bulbs and the Smart Plug! If you ever need anything please give us a call at (844) 302-2943. Thank you for the feedback!

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and dimmable which is a must have. No hub needed which is another plus.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Faquer, we're glad to hear you're enjoying the bulbs and the Smart Plug! If you ever need anything please give us a call at (844) 302-2943. Thank you for the feedback!

  • Rated 5 out of 5 stars

    great for the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These types of products are just a must now a days and these lights work very well.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Lordlombere, Thank you for your review. We are happy to hear that you are pleased with the performance of the lights.  If you ever need any assistance in the future, please don't hesitate to reach out to our support team at 844-30C-BYGE (844-302-2943) or by email at help@cbyge.com

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