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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1321 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,321 reviews
  • Rated 5 out of 5 stars

    great for the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These types of products are just a must now a days and these lights work very well.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Lordlombere, Thank you for your review. We are happy to hear that you are pleased with the performance of the lights.  If you ever need any assistance in the future, please don't hesitate to reach out to our support team at 844-30C-BYGE (844-302-2943) or by email at help@cbyge.com

  • Rated 3 out of 5 stars

    Not to bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do work but the problem is the app. It freezes constantly and it could provide more features.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We welcome all feedback and appreciate the review. We are releasing a new app very soon and are confident it will provide more for our valued customers like you. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly looses connection and have to factory reset each bulb. Even after doing everything right I can’t connect to them through the google home app or C by GE. I wanted them when I’m away but I can’t even use them while I’m home. Sadly I waited a few days to long to return. Now I have expensive useless bulbs.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi NM08, we're very sorry to hear that you've had that experience. If you're experiencing connection issues and you can't add them to either app, those are things we can fix. If you have the time, please give us a call at (844) 302-2943. We'll do everything we can to get everything working smoothly for you.

  • Rated 5 out of 5 stars

    Smart lights

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to set up. Had to move the dot to get them to connect.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Sorry to hear of the difficulties that you faced with setting up our lights Mbschat. Feedback like this allows us to improve our products so thank you! Please feel free to reach our support team if you have any questions or issues at 1-844-302-2943 or email us at help@cbyge.com

  • Rated 5 out of 5 stars

    Smart bulbs, smart house

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic addition to house ! Can control lights any time, any place.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you are enjoying the many possibilities to smart home lighting. Thank you for your review! -C by GE Support

  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Actually much cheaper to purchase this way. Would totally buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Amazon compatible bulbs.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite lightbulbs to use with my Amazon Alexa.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bulbs are fine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for google home mini. The plug outlet is buggy and almost never works with google home mini

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tech

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this smart bulbs in my house and they work very good,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you don't have smart light bulbs in your house, you need to get some asap.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Ricky! It's good to hear you're liking your Smart room Starter Kit, we really appreciate the support. Let us know if we can answer any questions you have at 1-844-302-2943, thanks!

  • Rated 3 out of 5 stars

    The HUB keeps losing it's internet connection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HUB keeps losing it's connection to the Internet. Wi-Fi connected bulbs are much more reliable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    does don't sync with Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good, does don't sync with Alexa but with only their software

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      The 4 pack + smart plug will sync with the Alexa app. You will first need to add all of the devices over to our C by GE app and then enable the skill on the Alexa app. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good with google home which it could be compatible with home kit too

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Haydee, Thanks for the review we appreciate it! Glad to see that you had a quick and easy setup! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good quality and good price, I really like the Smart Plug

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Daniel, thanks for taking your time in writing us a review we appreciate it. Glad to hear that you're enjoying our products. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get it set up it works consistently. It took me a while to get it going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my other lights. Not a bright white but a soft warm color.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Patty, we're so glad to hear the bulbs are to your liking! Please give our support team a call if you have any questions or concerns at 1-844-302-2943.

  • Rated 5 out of 5 stars

    Great smart bulbs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C by GE works the best with my Alexa devices. Never looses its connection.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the feedback Jay we appreciate it so much! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com

  • Cons mentioned:
    App compatibility

    Rated 1 out of 5 stars

    Not worth the money.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is only good for raising your blood pressure. It will not work consistently with Alexa, documentation is nonexistent, the app is also junk. Spend a few more dollars and get the Philips Hue system. It actually works as advertised.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      I am sorry to hear about the poor experience you have had with our products. I hope you will consider C by GE in the future.

  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Will definitely recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they don't pair up with Samsung smart things, but Google home was a POC.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Bogie, Thanks for the review! You're correct our products are able to be used with certain apps like C by GE, Google Home, and Alexa. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com

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