Customer Ratings & Reviews
- Model:
- 93119082
- |
- SKU:
- 6373503
Customer reviews
Rating 4.1 out of 5 stars with 1321 reviews
(1,321 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Why To Safe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lights can be controlled by your Google or phone...
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Rick, thanks for the great review! Please don't hesitate to reach out to support with any questions, concerns, or if you need assistance!
Rated 1 out of 5 stars
Absolutely Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible GE, one of the largest electric companies established, but yet can’t get a their product to work at all. I purchased a starter (plug) pack and (4) color bulbs and should integrate with Google and Amazon as advertised. Initially set up as BT, but would go unresponsive. Then connected the plug to have remote control and established WiFi. Linked both services for home use. Tried one, then the other...then both. Applications said “unresponsive”. Tried factory resetting devices, unlinked accounts, uninstalled applications...even GE, etc. Tried several times a day, set routines back up...everything. They would always connect, but hours later they become unresponsive. I have many Google Nest products in my home and have no issues. I’m surprised that Google bundles with GE. Maybe they should think twice or purchase them to make things work. I’ll be returning all products.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there, we're sorry to hear you had such a poor experience with the Smart Room Starter kit. If you'd like to give us another shot, give our support staff a call at 1-844-302-2943, we'd be glad glad to look into what may be causing this issue, and get your products working for instead of the other way around.
Rated 5 out of 5 stars
no issues so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as intended, no complaints. bought two packs.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for choosing C by GE for your smart home needs Shawn! -C by GE Support
Rated 5 out of 5 stars
Smart bulbs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart bulbs for a smart home. It works great with my lamps
I would recommend this to a friendRated 5 out of 5 stars
Safety first
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for a new homeowner to keep them safe
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Great housewarming gift, and very thoughtful. Thank you for sharing your experience and for the review.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Terrible Lights. Would not recommend
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From day 1 these lights have not worked as intended. They barely connect in their own app, and have constantly stopped communicating with google home. Would not recommend. Even for someone starting out with home automation. If I could give it zero stars I would.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there! We're sorry your experience with the Smart Room Starter kit hasn't been up to par. Please feel free to reach out to our support staff at 1-844-302-2943, or shoot us an email at help@cbyge.com. We'd be glad to look into any issue you're encountering and address it!
Rated 3 out of 5 stars
Okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These lights work with google better than others I have tried...but still have issues.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there, Thanks for the review please reach out to us if you are having any other issues with the bulbs we would like to help. Give us a call at 1-844-302-2943, or email us at help@cbyge.com
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase. Wifey loved it and use often
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for your review Ronnie! We are happy to hear that you and your wife are enjoying your new smart devices. - C by GE Support
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work get and got it on sale. Wish I bought more on sale
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We're glad the Smart Room Starter Kit is to your liking! Don't hesitate to call in at 1-844-302-2943, or email us at help@cbyge.com for tips tricks or general information about your products!
Rated 3 out of 5 stars
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price was good but wasn’t easy to use i have to setup more than time to use
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .This is not the experience we expect our loyal customers like you to undergo. We would love to assist you and get your devices working. Please reach out to our support desk at 1-844-302-2943 or email help@cbyge.com for any assistance. -C by GE Support
Rated 3 out of 5 stars
Color
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is more of a yellow tint not white. For that reason I did return them.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Jase, we're sorry that you experienced issues with our smart bulbs. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com
Rated 3 out of 5 stars
Wouldn’t buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of. Another app that gets confused on how to work
No, I would not recommend this to a friendRated 5 out of 5 stars
easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical at first but it's awesome....easy to use
I would recommend this to a friendRated 2 out of 5 stars
Not what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got C by GE - Soft White A-19 4-pack + Smart Plug - White; I'm tech-savvy person, but still unable to hookup the bulbs into my my home network. Meanwhile I hookup Snegled bulb very easily without a manual. Also light bulb is not white at all, I didn't like it. I will return it anyway. Sorry for honest review.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We genuinely appreciate you taking the time to share your honest feedback so we can work on improving customer experience. We also would like to assist in helping commission the bulbs to your home network. Please reach out to us if you would like to get those set up still. You can email help@cbyge.com or call us at 1-844-302-2943.
Rated 5 out of 5 stars
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This made life easier with this. I need a few more now.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for the feedback. We are happy to have been able to help make your life easier.
Rated 5 out of 5 stars
Great light
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love how you can control from a smartphone or tablet
I would recommend this to a friendRated 5 out of 5 stars
Good beginning smart lighting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I got it for. Nice lighting as well
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Mike that's great! Please, if you ever have any questions, concerns, or need assistance with your products, reach out to our support staff! We'll be glad to help in any way we can.
Rated 5 out of 5 stars
works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well with Google home system and current set up
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Matt, Thanks for the feedback we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at help@cbyge.com
Rated 2 out of 5 stars
Not as advertised
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Re: Whole Room Control Control your room lights and electric devices with voice, scheduling and away from home Voice commands only work with google home. Controlling smart plug, Scheduling and away from from home only works with the C by GE APP. You have to chose - it is either Google Home or C by GE app but it cannot be both.
No, I would not recommend this to a friendRated 5 out of 5 stars
A great starter pack
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with Alexa. Simple setup and good clean light.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Drtherm, we're happy to hear they work well with Alexa and the setup went smoothly for you! If you ever have any questions you can email us at help@cbyge.com or call at (844) 302-2943. Thank you for the review, have a great day!