Customer Ratings & Reviews
- Model:
- 93119082
- |
- SKU:
- 6373503
Customer reviews
Rating 4.1 out of 5 stars with 1321 reviews
(1,321 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Won’t connect to Alexa
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I followed all the instructions on how to connect to Alexa. It would connect for a few seconds and then it would disconnect and Alexa could not find it. I got tired of messing around with it. Taking it back.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .I am sorry to hear these bulbs did not work out for you. I hope you will consider C by GE in the future.
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected it with my Alexa Per the instructions but when I try to use it, it can’t be found. When I try to use my GE app, I keep getting the “unresponsive” message. Unable to use. Had to return it.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Nina, we are sorry to hear you were not satisfied with the performance of the lights. We are always trying to improve our products and hope that you allow us another chance to work in your home. If you decide to try our products again and find you are having any issues, please reach out to our support team at 844-30C-BYGE (844-302-2943) or by email at [email protected]
Rated 1 out of 5 stars
Not very reliable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very reliable..- constantly loses network connection.. I wouldn’t recommend this product.. it’s cheap.. and .. you get what you pay for..
No, I would not recommend this to a friendRated 1 out of 5 stars
Product would not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light bulbs would fail to connect to the internet. Not what I expected. I returned the bulbs back to Best Buy for credit.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .While we are sorry that you did not enjoy your experience, we appreciate you taking the time to leave a review.
Rated 1 out of 5 stars
Horrible!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Couldn't even get it to set up and work! Went with another brand from QVC. Called customer service and they were clueless!
No, I would not recommend this to a friendRated 1 out of 5 stars
Stick with kasa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had great hope for this deal of the day, but didn't work out. could not get the bulbs to connect with my aleXA and the ge app was horrible.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi, we apologize for the difficulty! Could you reach out to our support staff at 1-844-302-2943? We'd love to help you out!
Rated 1 out of 5 stars
C by GE smart bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get it setup. Alexa can't find the smart bulbs. Gave up after 3rd try. Will try again when i have more time and patience
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Thanks for reaching out. Sorry you were not able to get it set up. Make sure the plug is setup and the C by GE skill is enabled in Alexa. If you need any help don't hesitate to reach out to us at 1-844-302-2943. -C by GE Support
Rated 1 out of 5 stars
Not worth the money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They won’t sync with the app, bough those and I was only able to sync too ! Their app is very dysfunctional
No, I would not recommend this to a friendRated 1 out of 5 stars
Deceiving Marketing-Not Apple Friendly Out of Box
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deceiving marketing. Not able to directly use with Apple products, you will need to download apps and buy a bridge.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the honest feedback. It will help us get a sense of what needs to be improved and we are always looking for ways to improve. If there is anything we can address or resolve for you please don't hesitate to reach out to us directly at 1-844-302-2943. -C by GE Support
Rated 1 out of 5 stars
Don't waste your money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. I purchased these as a gift for my mom and she can't even use them because the app does not work.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We would love to assist your mom and walk her through getting her devices setup and working properly. Sorry for any less than ideal experiences that were faced with setting them up. Feel free to contact us at 1-844-302-2943 or help@cbyge.com so we can get your devices working properly. -C by GE Support
Rated 1 out of 5 stars
Turn the lights on!!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bulbs and smart plug constantly disconnects from Bluetooth. This purchase was a waste of money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't waste your time/money on these
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was the worst purchase I have ever made. Support is useless. Never did get them working...in the trash!!!
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are sorry for the poor experiences that you have faced with our products ukcat. I can assure you support is standing by ready to offer as much help as possible at just a phone call away 1-844-302-2943
Rated 1 out of 5 stars
worst product ever!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to attach the plug with C by Ge app, but does not work at all with google home. Comes up as offline each time.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Our support team would be glad to look into this for you! Give us a call at 1-844-302-2943, and we'll see what's going on.
Rated 1 out of 5 stars
Google ready bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google cant detect the bulbs although they are supposed to be google compatible
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Julia. We are sorry to hear that you were having a difficult time with your C by GE lights There are 2 ways to use our lights with the Google Home ecosystem. We would like the opportunity to make it right for you. Please contact our support team. Phone: 1-(844)-30C-BYGE (1-844-302-2943) Email: [email protected]
Rated 1 out of 5 stars
Does not work with Alexa
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not sync easily and keeps dropping connection. Seems to be an issue with compatibility with Alexa.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Klark, we're sorry to hear that you're having issues with our products. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected] we'll get you up and running!
Rated 1 out of 5 stars
Poor Warehouse Handlers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.items package was damaged in warehouse before put in shipping bag. Not worthy to give as gift.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are very sorry to hear you received your package in poor condition but appreciate you taking the time to tell us about your experience.
Rated 1 out of 5 stars
None
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get light to work with alexa. Was not able to tell if wave tech issue or gs§řģ free
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hey Jlwbanks, sorry to hear about the connection issues with Alexa. If you could give us a call at 1-844-302-2943 or email [email protected]. We would love to get this working for you.
Rated 1 out of 5 stars
disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cannot get the light bulb to sync with the app, so they are just pretty expensive led's
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hey there Chemist, sorry to hear you were having syncing issues with our devices. Please give us a call at your convenience so that we can get this issue resolved for you. 1-844-302-2943 -C by GE Support
Rated 1 out of 5 stars
Buggy... Opt for bulbs with hub instead
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many issues with verbal response on Google Home and having them disconnect. Not worth it.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there, we are sorry to hear that you're having issues with our products disconnecting. Please feel free to reach our support team at 1-844-302-2943 or email us at [email protected] we'll be more than happy to assist!
Rated 1 out of 5 stars
Warning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst deal of the day I have ever bought. These were returned IMMEDIATELY!!!
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .We are very sorry to hear you were not satisfied with your product but appreciate your consideration and feedback. Thank you for your time. - C by GE Support