Customer Ratings & Reviews
- Model:
- 93119082
- |
- SKU:
- 6373503
Customer reviews
Rating 4.1 out of 5 stars with 1321 reviews
(1,321 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, brightness, and affordability of the Soft White A19 4-Pack + Smart Plug, frequently praising its seamless integration with smart home assistants like Alexa and the convenience of the included smart plug. However, some users experienced occasional connectivity problems and found the app interface somewhat challenging. The overall performance is considered satisfactory by most users.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good product but setup is difficult...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product and I finally got it to work as designed! The only reason why I rated 4 stars instead of 5 is because of the setup. I bought 3 boxes and tried to sync with Alexa numerous times to only find out that you have to setup the plugs first, then install the Alexa skill, and then setup the individual bulbs. I am running a Linksys Velop mesh WiFi system so I’m not sure if that contributed to the difficult setup or not. I’m hoping the fix this because I will probably buy more boxes. The price is great!
I would recommend this to a friend- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Easy to use. Great light. Works well with Alexa and my Android.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the positive feedback! We're happy to hear you are enjoying your smart home lights and the features that come with them, welcome to the GE family. -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excelent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, better performance, I can now turn on or off all the ligths using Alexa.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to leave us a wonderful review! -C by GE Support
- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Great Smart Bulbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. They work very well my Echo speaker. The app is easy to use as well.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for taking the time to leave us a review! -C by GE Support
- Pros mentioned:BrightnessCons mentioned:Compatibility
Rated 3 out of 5 stars
Great light bulbs WHEN they Work?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bulbs are nice and put out good light BUT, tend to need to be reset multiple times? Good concept that is NOT quite there yet
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Generally, resetting the bulbs should be the last thing you do after other troubleshooting. If you found yourself resetting them multiple times, please reach out to our Support Team 844-30C-BYGE (844-302-2943) or by email at [email protected]. They should be able to get you up and running.
- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Great bulbs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love you Bulbs. Easy to set up. Easy to use with my Google assistant. Dim from 1% to 100%
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Josh, Thanks for the feedback we really appreciate it and we are also happy to see that everything was easy to setup for you!
- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Good combo
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality light bulb; app is very easy to use; plug works great.
I would recommend this to a friend - Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Great light bulbs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light bulbs, bright enough for what I need. Easy to setup and control.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or help@cbyge.com -C by GE Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Quick and Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup. Works with Alexa and Google Home with no issues. Love the functionality.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi TLB301, we're very happy to hear that! We're glad the devices are working how you wanted them too. If you ever need anything, call us at (844) 302-2943. Thank you for the feedback.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love e smart plug inclusion and four light bulbs is great for a small house/apartment. Would recommend having Alexa or google home to maximize efficiency and ease of use
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 4 out of 5 stars
Easy setup
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are super easy to install! Only downside is sometimes the WiFi and Bluetooth act up and so when that happens, the lights won’t act with commands
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Angie thank you for the feedback and for your review. If you experience any issues with connection feel free to reach out directly to us at 1-844-302-2943. We would love to hear from you! -C by GE Support
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Light bulbs work great, plug not so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bulbs work great connect with Google right away. On the other hand I have not been able to get the plug to work. Google will not recognize it like it does the bulbs.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello MrDJ. The C by GE Smart Plug needs to be setup in the C by GE app prior to linking your C by GE account to the Google Home app. The Plug "Works with Google" but is not "Made for Google" like our lights are. We would like to help get you setup with the "Works with Google" method. Please contact our support team. Phone: 1-(844)-30C-BYGE (1-844-302-2943) Email: [email protected]
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Ok for 3 months, now keeps dropping connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they worked they were ok, responded to Alexa commands, was nice to control via the app. Had them for about 3 months so the return window is closed. Now they seem to lose connection to the plug (which works as the hub) randomly. Not fun to repeatedly go through the setup process. I have other smart light bulbs that work much better. Will be looking for a replacement soon.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hello, Smartshopper. We at C by GE genuinely appreciate your honest feedback and would like to assist in troubleshooting the intermittent connection you are having with your smart set up. Please chat us or call in directly at 1-844-302-2943. Thank you!
- Cons mentioned:Compatibility
Rated 4 out of 5 stars
App controlled lights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was under impression these bulbs like others of same brand would work directly with Google home but i had to set up account and control C by GE app
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi there thanks for taking time out of your day to leave a review. The lights can connect directly to Google Home but with the smart plug you can link your C by GE account in Google Home and use both apps. If you need any more info contact us at 1-844-302-2943. - C by GE Support
- Pros mentioned:Smart plug
Rated 5 out of 5 stars
Easy to install and use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome low price compared to other wifi smart lights. Just replace any standard size light bulb with these and download the app to sync and voila your done. I have connected my Amazon Echo to it and works perfectly. The smart plug can be used on any device that is plugged into an outlet. Just have it sync to a smart device like Alexa, Google Home, or any other smart speaker and it can turn almost any device smart.
I would recommend this to a friend - Pros mentioned:Smart plug
Rated 4 out of 5 stars
Great Lights
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome alternative to Hue bulbs. The lights are not the brightest, but work extremely well. You do need to have a smart plug bridge plugged in.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate the kind words and feedback! Thank you for allowing C by GE to be your choice for smart home lighting. -C by GE Support
Rated 4 out of 5 stars
Nice lights and plug, pleasantly surprised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice setup, the plug and lights connect well and seem to stay connected. Sadly, they don’t connect to Apple Home kit, but work great with Alexa. Each light and plug can be controlled separately, even though the lights connect to the WiFi, via the plug. The bulbs are also, individually dimmable. The plug is a bluetooth hub for the bulbs. Plug connects to house system via wifi. The GE app is used for setup. I will add, one of the bulbs doesn’t light, but got such a deal, didn’t feel like dealing with the exchange. So hopefully they have good longevity.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi thank you for reaching out and leaving a great review. Please reach out to our support team via phone or email at 1-844-302-2943 or [email protected] so we can handle that replacement for you. -C by GE Support
- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Good bulbs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like how easy they are to set up No bridge needed Good value when on sale
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for this review Jane! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support
- Pros mentioned:Brightness
Rated 4 out of 5 stars
My new favorite.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite! I have other smart plugs but having the smart bulbs is even better. Plus you can program them to go on and dim with the app.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hey Anthony, thank you for taking the time to leave a review. It really helps us to continue to provide great products for our customers. - C by GE Support
- Pros mentioned:Smart plug
Rated 4 out of 5 stars
Need a hub
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had read that smart plug worked as a hub (it doesn’t) and so I haven’t been able to link these to my smart speakers. Other than that they work great
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Will, Thanks for the feedback we appreciate it! You are correct our smart plug does work as a hub. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected] we'll get you up and running!