Main Content

Customer Ratings & Reviews

CHI - Tourmaline Ceramic Hair Straightener - Onyx Black-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 182 reviews

93%
would recommend to a friend

Pros

Cons

Looks like there aren't enough negative mentions yet.

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 182 Reviews
  • Rating: 5 out of 5 stars

    Best Hair Product Available

    Posted
    Tyler73
    • Top 1000 ContributorTop 1000 Contributor

    I personally don't use it but I got enough information from my wife to write a review. She says it's the best hair product she's ever used, and this is coming from someone who has used a lot of them: The CHI warms up very fast so it's always ready to use. A salon quality product that does not damage your hair like others on the market today. The best part about it is you can just as easily straighten curly hair as you can curl straight hair. It also works great for adding subtle curl to bangs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing product!!

    Posted
    Maddie13
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This hair iron is absolutely amazing! I have tried revlon, Remington and several other brands and none come close to the results I get from this Chi. It heats up within a minute and cools down within five. It also leaves your hair smooth, silky, and frizz free every time! Also, my hair is at the length that it reaches my belly button and it does not take me longer than 15 minutes to do my hair because it heats up great and really does straighten. Also, my hair lasts for days after having done it without having to touch it up. I'd recommend this to anyone that irons their hair

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice hair product.

    Posted
    Burns2121

    I got this for my wife on Christmas and she was very excited about it. She has used it now for a month and it seems to be doing the job much better than her old one. It heats up quicker, and is nicer to use she says. She doesn't think it should have been as expensive as it was, but consumers say that about most things. Over all she is really happy with it, and that makes me happy. So if you got a hundred bucks to blow go ahead and get this for your girl. She won't be disappointed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great flat iron

    Posted
    lilly
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really like that the plates can move a bit and that they are a golden color. The difference between this ceramic flat iron and my $20 metal plate flat iron is incredible. I have frizzy wavy hair. This flat iron leaves my hair shiny and almost silky. I do pass it over my hair at least twice before its really straight. I follow the temperature recommendation for my hair type that is on a small slip that comes in the packaging. This brings a little mat that you can rest the flat iron on, and store it in.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Happy Happy Happy

    Posted
    Zoey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It had been a long time since I had the need to buy a flat iron. I shopped around for a while until I finally went with this one. I actually went into the store which was what solidified my decision to purchase this flat iron. I'm not much of an online shopper but in this case it really helped me. Great quality and gave me the results I was looking for. I have very wavy and thick hair and it left my hair straight quickly. Also love that it shuts off on its on if i forget to shut it off.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Pretty good flatiron

    Posted
    Svt86
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is the 2nd CHI I've had the 1st one was bought at a hair salon so it was the professional kind. I can tell the difference between the 2, this one isn't as good. Before this iron I used a Croc and it was the best flat iron I've ever owned until I dropped it one too many times and one of the plates broke. A new one is $150 but I had $55 in best buy rewards and a coupon so I got this for $27 so yes it was worth that price but not worth $100. I have very curly hair so I need a great flat iron.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This flat iron produces great results

    Posted
    DUTCHMAN
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This flat iron straightens my wavy locks nicely. The iron has a wide range of temperature settings, including a low 300 that works perfectly on my fine, thinning hair without damaging it. It heats up almost instantly, and cools down in just a few minutes. Oh, and it comes with a heat resistant pad that rolls up for easy storage. All in all, a great product for a reasonable price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great on curly hair

    Posted
    HardHeadedBrunette

    My daughter has very curly, hard to manage hair and it would take hours to get her hair straight and smooth. Everyone kept telling us we "HAD" to get a Chi so I finally broke down and bought one. Oh my goodness, we save so much time and her hair looks wonderful.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    LOVE IT!!!

    Posted
    CarrieSue
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have currently started straightening my hair as it as gotten longer. I love this straightener because it heats up very quickly and it also has a temperature control. It glides through my hair easily and keeps it looking shiny. I now have two CHI Air hair straighteners and love them both. I keep one at home, and one for travel.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this flat iron!

    Posted
    Peedie
    • My Best Buy® MemberMember

    I love this flat iron. It has a temperature dial and gets hot really fast. I feel this flat iron is well worth the money. I have used many flat irons and they didn't quite get my hair that straight. This one works wonders. I was skeptical about spending so much on it but it is well worth it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It's Good

    Posted
    Lexus
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It was a good product, I was very insecure to buy it originally, because there was another exact Flat Iron right next to it for a cheaper price, but then I was told the heat is what makes it better, so that way you'll get the desired result much faster.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Works great but not for long

    Posted
    Gailygirl

    I loved my flat iron. Gets hot enough but not "hair frying" hot. My only issue is with the teeny tiny on-off switch which could not endure the twice weekly use that I gave it. It fell off after a year and a half. I will buy another, but I'm going to leave the switch in the "on" position and just plug and unplug it to turn it on.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The only straightener I will use

    Posted
    adh2680
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This flat iron works quickly and easily to straighten my hair. It heats up within a minute and glides smoothly through my hair. My last CHI lasted for 8 years and I'm sure this one will last even longer because it has an improved on/off switch, which is the only reason I had to replace the previous one.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok

    Posted
    S00633851
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It works fine i just wish the width was bigger takes me longer to do my hair now. I had the wet to dry one which had a bigger width but they only lasted a year each time so i decided to try a different one

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It was great at first...

    Posted
    Engee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This straightening iron was fantastic when first purchased. Heat would distribute evenly and would do the job with 2 to 3 combs per strand, however, it's been retaining less and less heat.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    She loves it!

    Posted
    Damani05

    I bought this for my wife for Christmas because she always borrowed her mother's. She complained that the one her mom had didn't get her hair straight like she wanted. So I did my research and found this one randomly at Best Buy and bought it. She loves and now get mom wants to use hers.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Product for Price: Needs Durability Work

    Posted
    GLAMOURGYRLI
    • My Best Buy Premier Silver MemberElite Plus Member

    This product was phenomenal and worked exceptionally well until there was a power shortage after about 20 days of use. Best Buy was very understanding about returns and store exchange after I spoke with a customer care representative! I simply returned it to the store for the same product.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great flat iron

    Posted
    Teresa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The CHI flat iron was recommended by a few friends. I love it. Flows through hair easily. Love the temp adjustment, but wish it was in another place on the iron so that my thumb wouldn't change the setting. Other than that, it's been working great on my hair.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than the regular Chi!

    Posted
    BMM194
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This flat iron is a great price. It is a part of the Farouk home line (not a counterfeit, it is a genuine Chi) and lives up to the Chi quality. I prefer this to the regular Chi because of the tourmaline ceramanic which is not featured on the standard salon Chi.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is a great straightener!

    Posted
    Ls1226
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had another CHI straighter and it worked ok but this straightener is so much better! I thoroughly enjoy this straightener and it shortens my hair time in the morning by 10 minutes! Would definitely recommend to anyone who wants a great straightener!

    I would recommend this to a friend