Customer Ratings & Reviews
- Model:
- EC9355M
- |
- SKU:
- 6472504
Customer reviews
Rating 4.2 out of 5 stars with 244 reviews
(244 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers commend the La Specialista Prestigio Espresso Machine for its excellent coffee quality, ease of use, and built-in grinder. Many appreciate the dual heating system and sleek design, while some users mention challenges with pressure, performance consistency, and the machine's size. A few also point out issues with the bean hopper and descaling process. Overall, the machine receives positive feedback for its brewing capabilities and convenience features, but some users experienced issues with certain aspects of its functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Heating system
Rated 5 out of 5 stars
BUY. THIS. MACHINE.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. I freaking love this. The price tag seems prohibitive at first but once you use it, you’ll never go out for coffee again. I’m truly hooked. Everything is easy to use and understand. Be patient your first few tries pulling espresso. Practice and waste a few pulls to get comfortable- the guide that’s given isn’t very good as far as grind coarseness and dose level- use the guide for temp controls for sure. The pictures are what you need to look at- color and speed. I use the filtered water from my fridge to fill the basin- in my experience- if you have hard water- you absolutely want to use filtered water to reduce the amount of descalings you do. A++++++ product.
I would recommend this to a friend - Pros mentioned:Coffee quality, Ease of use
Rated 5 out of 5 stars
Great machine, worth the investment.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with our purchase. Machine is easy to use and makes amazing espresso and coffee drinks. Saving so much money by making my drinks at home. Even better that we got it half off on a daily deal promotion.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 4 out of 5 stars
Great compact machine
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Produces Great espresso and crema. My only complaint is that it can't produce shots back to back, it needs a few minutes to cycle through. On the plus side it's highly customizable to give you the perfect grind size and amount and temperature.
I would recommend this to a friend - Cons mentioned:Bean hopper
Rated 4 out of 5 stars
Glad I made this investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reviews I read prior to buying were spot on - it will take a few attempts of trial and error to get it where you want it but after that it is a fantastic machine. Only reason not 5 stars is I wish the water reservoir was larger and the bean holder would be easier to clean out if you decided you want a different bean in the hopper you are pretty much stuck.
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Rated 1 out of 5 stars
The coffee machine that couldn’t.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a ton of research on a lot of machines. I kept coming back to this one. What I did not see though were the MANY negative review regarding the air pump. I had purchased this as a Christmas gift for myself that was also supposed to double as our Christmas Eve party coffee maker for all of my family members. Upon opening I was very excited, it has a sleek design and it perfect for ease and user functionality.. or so I thought. HOURS. We spent hours of time trying to get this to work. Our first issue was us not being able to flush the system. Which this issue was NEVER addressed as a warning within the manual. After many YouTube videos and some creative wording we found it. It like many other of these machines has an air pump issue. The correct verbiage is “air lock” we tried everything and nothing works. Unfortunately all of the techs were closed for the Holidays so we have a $800 machine sitting as a massive decor item yet useless. We also had issues with the grinder working although it might have just also been due to us never being able to flush the system because it appears once you do that the other functions work or are supposed to. Needless to say I am ANNOYED. I will wait until Monday and be optimistic but I already have a Terra Kaffee automatic espresso maker in my cart on standby for when I dissapointingly might have to return this machine.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted ."Hello Helen G ,
We are sorry to hear you are experiencing difficulties with your Espresso maker and to learn it is not functioning properly is disappointing. We understand this has not been a positive experience and we hope once we connect, we can rectify this quickly.
Please contact one of our coffee specialists so we can assist you with this matter. We are available M-F between 9am and 6pm at 800 322 3848.
We look forward to hearing from you soon.
Thank you"
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Provides a perfect cup of coffee every time. The hopper is convenient as it holds the beans instead of having to continuously refill it. The water temperature for a hot cup of coffee is spot on. It’s saves time to have this all in one machine.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The coffee machines is great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good coffee machine. Works great! Doesn’t take too much time to make coffee. Doesn’t take too much space in the kitchen. Really easy to make coffee! Love it!
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Espresso FEVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a fan of coffee however when my Boyfriend bought this, I had to try it! I tried the Espresso for the 1st time and it is DELICIOUS!!! I wake up every morning craving a cup.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Buy it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine for the price that will give you great espresso IF you put the effort in to learn and dial in the process. If you drink a lot of coffee and you’re willing to spend the time to learn a little about the craft, this machine will make you great stuff. Mildly life changing to have espresso better than most cafes at your finger tips. Don’t use greasy bad beans, freshly roasted will give you the best results.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
La Specialista Delonghi Coffee Maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use specially the stamping. makes coffee prep every morning so easy. jus wish stamping is made of stainless instead of chrome plastic.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
DeLong coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a DeLongi coffee machine is excellent at making coffee. I am like this products efficiency goods machine
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
The Best Espresso Machine Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! This machine its amazing, its much better than Breville... Love it, the espresso its perfect and wow...
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Best coffee ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a fully automatic espresso machine for years. This machine is definitely an upgrade.
I would recommend this to a friend Rated 5 out of 5 stars
A lot to learn, but worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for 3 months now. And as a newbie, it's been amazing. I like the simplicity of the options. I don't find it overwhelming, but more intriguing if anything. Once you have your dosing dialed in, the flavor is consistent every time. I think my favorite part is the water level sensor. Knowing I'm not going to run out of water mid shot is fantastic.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Espresso machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, now I don’t have to pay for expensive coffee out of home
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Buy This Espresso Machine!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine blows all the rest out of the water! One of the best cups of coffee/espresso I’ve ever had hands down! Yes, it’s up there in price, but this machine will pay for itself over time and not disappoint! Also, it’s aesthetically pleasing!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Goodbye starbucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best machine I have used. So many functions that makes it easy for my hot beverage.
I would recommend this to a friend Rated 5 out of 5 stars
Bye Starbucks. Hello D’longhi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for an espresso machine for a long time. Doing the research and trying to understand the ins and outs of the tech associated to them. Quality, benefits and functionality were my main sell points. I finally decided to buy the D’longhi La Especialista, at Best Buy. Best. Desicion. Ever. Not only met my expectations but it’s truly a beautiful piece of machinery and a high quality artifact that delivers the most perfect brews in any style you want. Money well spent. Bye starbucks!
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hi Felipe, we are so delighted to hear you are fully satisfied with our De'Longhi La Specialista Prestigio Espresso Machine! We hope you continue to enjoy making delicious espresso with your unit for many years to come. Thank you.
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine, it’s a little bit pricey but I trust this Italian brand. We’ve been using De Longhi for the last 10 years. I use Lavazza coffee everyone who comes to my house always comments how good my coffee is
I would recommend this to a friendRated 4 out of 5 stars
Decent machine, easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as powerful of steam wand as I thought it would be, and if does end up with a lot of water in the drip tray when using. Ready to use with the push of a button, and super simple setup. Overall, I'm happy with the purchase.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello, we hope you continue to make delicious espresso with our De'Longhi La Specialista Prestigo Espresso Machine for years to come. Thank you.






