Customers recognize the Phantom I 108dB's exceptional sound quality. Many comments praise the clarity and depth of the audio, with listeners noting that all instruments are easily audible. The overall listening experience is described as incredible and amazing. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Phantom I is awesome
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What to say. Whats better than one Phantom?? Two phantoms of course.
I would recommend this to a friend
Brand response from Devialet Team
Posted .
Hi
Thanks for your feedback ! We're happy to hear you love it :)
Happy listening !
Rated 1 out of 5 stars
Overall speaker is not worthy
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Speaker getting issue with connectivity. Not worthy according to price .
No, I would not recommend this to a friend
Brand response from Devialet Team
Posted .
Hello,
I'm sorry to hear you're having issues with the connectivity. May I suggest you get in touch with our customer service to fix this ?
Kindest regards,
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Wow, magnificent sound quality!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent sound! I do have issues with my bluetooth connection and I tried connecting two Phantom to get stereo unsuccessfully
I would recommend this to a friend
Brand response from Devialet Team
Posted .
Hi HDinh, Thank you for sharing your feedback with us. Please contact our care department and let's see if we can help assist you with the connection questions you are having.
Rated 1 out of 5 stars
Poor Quality Product
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Devialet Phantom Gold did not meet the standard of quality that I have come to associate with your brand. The materials used to glue woofer felt cheap, Wish I can attached pictures where right side of woofer small circle (not sure what you call) fallen off after using this product. Seems like your engineering team have not tested the quality of material use over period of time. Repair scam team is asking me repair cost $1600. DO NOT BUY
No, I would not recommend this to a friend
Brand response from Devialet Team
Posted .
Hi, I'm sorry to hear about your troubles with the product. It looks like you've been presented with some other solutions recently, I hope one of them can satisfy you. Best,
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great Sound and Worth the investment!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Devialet Speakers I purchased are awesome! The sound quality an depth of sound is amazing…given the compact size of these speakers.
I would recommend this to a friend
Rated 1 out of 5 stars
the sides blew off one after another
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently visited two different Best Buy locations—Mira Mesa and Carmel Mountain—expecting a reasonable resolution for a serious safety issue involving one of your in-wall speaker products. While the sound quality of these speakers is truly outstanding, the small clips meant to secure them failed, causing the unit to fall and nearly injure my daughter. This is not a minor concern—it’s a dangerous design flaw.
Despite this, I was shocked to learn that neither store was willing to accept a return or offer a refund. This is incredibly disappointing, especially considering I’ve spent over $40,000 at Best Buy on tech during my recent move.
I expected better customer care and accountability from a company I’ve long trusted. At the very least, I believe this issue deserves a serious review—not just for my family’s safety, but for others as well.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Where's my Order?
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered 2 Devialet speakers on July 19. Its Sept 2 and I still have yet to receive my order! I'm thinking of calling my lawyer to expedite and receiving some type of discount or compensation. Bad business. (First world problems i guess. But this is ridiculous. They already took my money! I received the stands, but that's it. Probably the last time i purchase anything from BB. I'm sure the product is great. It the no urgency to deliver what i ordered.
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Worth every penny!!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing sound!! Versatility and ease of use I have an 11.2 Dolby Atmos theater in my home and while the phantom doesn't out perform this set up. It fills the space with rich accurate sound!!
I would recommend this to a friend
Brand response from Devialet Team
Posted .
Hi DaddysPhantom, Thank you for leaving us a nice review. We are happy to hear you are enjoying the one of a kind sound of Devialet Phantom.
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Background
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
All the instruments in the background are audible with crystal-clear clarity.
I would recommend this to a friend
Brand response from Devialet Team
Posted .
Hello ! I'm happy to read you're loving the Phantom :) Happy listening ! Best,
Rated 5 out of 5 stars
OMG
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What can I say? Devialet!
Had a Phantom 1 on my bucket list for years. Had some good luck, was able to purchase two
(62, fading fast) Unbelievable
Can't go over 50% with out neigbbor intervention. Bought inverter to take to the woods. Be fore warned
Hello Gary ! So happy to hear you're enjoying the speakers ! Happy listening !
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Unparalleled sound quality
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Incredible sound quality. Best blue tooth speaker I have ever experienced
I would recommend this to a friend
Brand response from Devialet Team
Posted .
Hi Trmr, Thank you for this review, we are really happy to know that you are enjoying them. When you can check out Devialet.com for more about the company features and product usage.
Rated 5 out of 5 stars
Superb Sound :)
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sounds so great!!! Enjoying listening music over and over again.
Thanks Andy, it is truly amazing to watch the Phantoms operate. No speaker on the market provides such a crystal clear sound as well as the visual performance of the woofers.
Rated 2 out of 5 stars
Overpriced & Overrated
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price, you would expect what these other reviews report. In reality the bass is weak and the sound is mediocre at best. I've had much better sound from Klipsch and lesser brands at prices 10x lower.
No, I would not recommend this to a friend
Brand response from Devialet Team
Posted .
Hi JimberoniSandwich- Sorry to hear your experience was less than 5-stars. If you’re open to discussing your experience further, please call/email us a thttps://help.devialet.com/hc/en-us
Customer reviews from bestbuy-ca
User rating, 2 out of 5 stars with 1 review on bestbuy-ca.