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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 933 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the Genuine Replacement Filter Combi 360° Glass HEPA and Activated Carbon Filter for its positive impact on air quality and long filter life. Users appreciate the ease of use, straightforward installation, and proper fit, with many having no complaints about the overall performance. The main drawbacks mentioned are the high price and, for a few users, an unpleasant smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 933 reviews
  • Rated 5 out of 5 stars

    Dyson Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson quality air filter . Works perfect and gets the job done .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT COOL DYSON

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY DYSON PRODUCTS ANYMORE. I promise this is my honest opinion. I don’t usually leave bad reviews but this is obviously a way for Dyson to save money without regard for the consumer. After spending 600$+ on this purifier in 2019 they now sell cheap replacement filters and they only last about 3 months. After that they star releasing an awful smell (smells like wet socks or mildew or something). It’s so infuriating I want to get rid of all Dyson products in my home. Everyone PLEASE leave your negative experiences so no one buys these cheap knockoffs and Dyson is forced to give us the filters that originally came with these purifiers.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. Our purifier filters have a life of about 4400 hours. If you use your machine 12 hours every single day, the filter would last about one year. Filter life can and will vary depending on your own personal use, as well as both indoor and outdoor air quality. If you feel like your machine or product is malfunctioning, please get in touch with us at [email protected] for assistance.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 2 out of 5 stars

    Red warning signs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not very satisfied with Dyson at the moment. I changed the filter on October the first and immediately a red warning light came on and I can’t get it to go off please help me.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, 
      thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson Pure Hot+ cool. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. 
      Best Wishes, 
      Dyson Customer Support. dysonglobal

  • Rated 2 out of 5 stars

    disappointment with dyson

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this filter for my dyson pure hot +cool purifying heater + fan and it didn't fit, I had to return it to the store and now I don't know which one to buy because they sell things like this if they won't sell the right accessories

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Joselius,

      Thank you for your review. This is Miella from Dyson. We're sorry to hear the filter did not fit your machine. Our Dyson experts are available by live chat, phone and email to assist in providing information for the correct filter for your machine.

      We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.

      Best Wishes,
      Miella
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great glad they made it into a one set deal now. Pic is 6 months later!! It’s caught a lot

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    buy 3, and only get 1...

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ordered 3, and only 1 was delivered. let a long phone call to sort this out with best buy ensue.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for reaching out and sharing your experience with your recent order. We sincerely apologize for the inconvenience you have encountered with the delivery. We understand how frustrating it can be to receive an incomplete order and then have to spend a significant amount of time resolving the issue. At Dyson, we are committed to providing our customers with high-quality products and exceptional service. We regret that your experience has not met these standards. Please be assured that we are here to assist you and resolve this matter as swiftly as possible. We would like to look further into this for you. For detailed information, please feel free to email us at [email protected] and include ‘Dyson Review’ in the subject line for prompt attention to this matter. dysonglobal

  • Rated 1 out of 5 stars

    Don’t buy this do called updated design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This single layer doesn’t clean as well. Also screen keeps defaulting to replace carbon layer. Very annoying.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Jeno, this is Kelly with Dyson. We're sorry to hear that you're having some issues with your Dyson. Please feel free to get in touch with us via email at [email protected], and we will be happy to assist you.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 2 out of 5 stars

    Non fitting filters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get the filters to fit in the fan, only one way to put them in?!?

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Clark,

      Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience. We'd value the opportunity to help and learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.

      Best Wishes,
      Miella
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Air quality, Filter life

    Rated 5 out of 5 stars

    Dyson Performs ABOVE & BEYOND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Dyson Hot Cool & Pure HP04 several years ago and it is still going STRONG! I can't t imagine my inside air without it! The filters are readily available at Best Buy and they are easy to change and ALWAYS fit perfectly! I live next to a major highway and even though I can't smell exhaust, my Dyson senses exhaust fumes, notifies me on the digital read-out and I can watch as it neutralizes the fumes to zero!!! The same with the other digital sensors available. I also have the original Dyson blow dryer and just purchased the new Nural Hair dryer for my DIL. LOVE IT! Dyson products perform above and beyond expectations every time!! I average 1 filter per year so this is a great value for cost to operate. Thank you Best Buy for having the genuine replacement Combi filters in stock!!!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Cinderellla, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Filter. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Outstanding Air Quality Upgrade – Worth Every Penn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the filter in my Dyson purifier after a little over a year of daily use, and the difference was immediately noticeable. This genuine Dyson Combi 360° Glass HEPA + Activated Carbon filter is exactly why I stick with original parts rather than third-party alternatives. Installation was effortless—snapped in perfectly with no gaps or resistance, and the purifier recognized the new filter instantly. Within minutes of turning it on, I could feel the air was cleaner and fresher. The unit runs quieter now, airflow feels stronger, and odors from cooking and everyday household smells are eliminated far more effectively than before. What really impressed me is the 360° sealed HEPA design. Knowing it captures ultra-fine particles like dust, allergens, and pollutants (not just pushing them back into the room) gives real peace of mind—especially if you have allergies, pets, or live in an urban area. The activated carbon layer makes a big difference with odors and VOCs as well. Yes, it costs more than off-brand filters, but the fit, performance, and longevity justify the price. You’re protecting an expensive purifier—using a genuine filter ensures it performs exactly as designed. If you’ve invested in a Dyson air purifier, this replacement filter is a no-brainer. It restores the machine to like-new performance and noticeably improves indoor air quality. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Dyson replacement filters for my air purifier, I’ve noticed a significant improvement in the air quality of my home. These filters are a game-changer for anyone looking to reduce allergens and pollutants indoors. The installation process was a breeze—literally a ‘click’ and it’s done scenario. The filters fit perfectly into my Dyson air purifier, and I appreciated the seamless design that didn’t require any tools or complicated steps. Performance-wise, the filters exceeded my expectations. They effectively capture dust, pollen, and even those pesky pet dander particles. I’ve observed that the air feels fresher, and there’s a noticeable reduction in odors, which is a big plus for my living space. Durability is another strong point. The filters maintain their efficiency for a long time, ensuring that I don’t have to replace them too frequently. This not only saves time but also makes it a cost-effective choice in the long run. Overall, the Dyson replacement filters are a top-notch choice for maintaining a clean and healthy environment. They’re a small investment for a big return in air quality and peace of mind. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Dyson filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very good. it was very easy to instahll. i will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to swap out on my fan & was able to use rewards points to bring the cost down some. Wish it lasted a little longer but with multiple shedding pets including a dog and two birds, it works great and I can’t complain. Love my Dyson!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Filter life

    Rated 5 out of 5 stars

    Dyson Replacement Filters

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my air purifier long enough that I used the old filters that had the separate carbon filters. Since Dyson made the change to this newer filter style my air purifier has continued to work as it always had. The filters last roughly six months and I have never had any issues. West Texas is an extremely dusty environment and I do need to clean the outside surface of the filters with a vacuum periodically between filter changes. I am extremely satisfied with my Dyson Air Purifier and filters.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Vernon, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson HP04, TP04, TP7A. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! dysonglobal

  • Best Buy Employee

    Rated 5 out of 5 stars

    Exact Replacement, Works Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the genuine Dyson Combi 360° Glass HEPA and activated carbon replacement filter, and it fits perfectly with no issues. Installation was quick and straightforward, and the purifier immediately ran quieter and more efficiently after replacement. Within a short time, I noticed improved air quality and better odor control, which makes the genuine filter worth the price compared to off-brand alternatives. The build quality is solid, seals properly, and the purifier recognized it without any errors. If you want optimal performance and peace of mind, this OEM Dyson filter is the way to go. Highly recommend sticking with the genuine replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Ease of use, Filter life

    Rated 5 out of 5 stars

    Great replacement!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great replacement filter very easy to install the instructions were simple. The packing was was awesome kept it very safe I don't think any damage could have come to it in the shipment. Arrived very quickly. This filter lasts a long time and keeps the air very clean I am very happy with it. Would recommend to anyone with allergies for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Filter life

    Rated 5 out of 5 stars

    Great filters that exceed 12 months constant use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly easy to install. The Dyson filter reads a replacement about every 12 months….I use my Dyson Purifier Hot+Cold daily, and the App alerted me of replacement needed almost 24 months after first turning it on! This is with a Pug, proximity to a freeway, and wildfires. Great quality filters!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the Dyson, works as expected! This is easy to install. Make sure it works for your Dyson model!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Overall performance

    Rated 5 out of 5 stars

    Great filters!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these filters that come with the fans!!! Works amazing, and help keeps the air clean in my home

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Dyson Filters

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, you can purchase less expensive filters for your Dyson products, but if you are looking for a quality filter for a quality Dyson product this is the one you need. Just compare the knockoff filters to the Dyson brand and you can see the difference.

    I would recommend this to a friend
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