The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 179 reviews
Rated 5 out of 5 stars
Total game changer!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We upgraded from an older stick Dyson to this one after thinking about it for several months. It's definitely worth the money in my opinion, especially if you don't like mopping and rarely do it but need to do it more. The submarine head is not magic, you definitely have to go over the areas slowly and multiple times if they are extra dirty but it cleans it up sure thing. Also, the head with the light to see dust and hair on it is so addicting! It actually makes vacuuming kinda fun. For context we have all hardwood floors & tile floors, we have two med-large dogs and three cats. This thing keeps up and we really appreciate the longer battery life.
Hello, Greetings of the day! Thank you for your review. We want to express our sincere gratitude for taking the time to leave a review. Your feedback is invaluable and helps us improve our products and services to serve you better. We truly appreciate your continued patronage and look forward to providing you with more exceptional experiences in the future. Customers like you make being a part of Dyson a rewarding experience. Thanks for being the best part of Dyson. For further queries, please feel free to reach out to us. Thank you so much for your patience. Kindest Regards, Sahil Marketplace Support
Rated 5 out of 5 stars
Love Dyson
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The battery life is great and long lasting, very powerful.
Hello, It's wonderful to hear that you're satisfied with the battery life and power of your product! Your positive feedback is greatly appreciated, as it helps us continue to provide high-quality products that meet our customers' needs. If you have any other comments or suggestions, please feel free to reach out to our customer service team at [email protected] in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Rated 5 out of 5 stars
If you want easy cleaning, you should buy this pro
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is easy to use, powerful and has many features. Easily cleans even the most difficult places
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this primarily for my dogs hair. The roller does a great job at picking everything up. The light makes it feel like a game and its pretty easy to clean. Maneuvers nice and gets in a lot of places you'd struggle with. All the other attachements were just a cool bonus. (My son also loves using it)
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing product. But the mopping head doesn’t really work like I expected it to, it just makes your mess messier. I would just get the v15 detect and just mop regularly
This reviewer received promo considerations or sweepstakes entry for writing a review.
An incredible vacuum. This is the third Dyson I’ve owned over the years, and is stronger and somehow quieter than the other two. The wet mop feature was the major selling point and it’s working terrifically so far. The light attachment works great too, as shown.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We replaced our V15 for the V15s model. Before, we used the vacuum then we mopped, and finally the swifter. The swifter still lifted things that were left behind. As soon as we got this V15s home, we charged it and put it to work. Fast forward to the swifter test, it was clean, nothing was left behind. Glad we upgraded.
Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - V15s Detect Submarine Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Rated 3 out of 5 stars
Submarine
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Submarine head is kind of useless. It’s not cleaning that well. And to clean the head itself is very inconvenient. The vacuum is the best though.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This new Dyson V15s Detect Submarine cordless vacuum is so much more than just a single purpose vacuum. With three separate powered heads, a powered “Hair Screw” tool, and additional cleaning tools, this new vacuum by Dyson is a multi-purpose four-in-one powerhouse. It can clean your house from the smudged hard floors to the cobwebs on the ceilings and everything in between, with power and efficiency.
This is the first Dyson vacuum I’ve ever used. I’ve owned many other brands and models of vacuums over the years, I just haven’t had the opportunity to experience a Dyson vacuum until now.
The vacuum arrived in the product box wrapped in a protective light cardboard outer sleeve-like box that was easily removed with a pull tab at the bottom corner. The product box is tightly packed using cardboard and paper to keep all the parts separated and held into place. I appreciate the way Dyson uses paper to protect the plastic parts from scuffing while shipping and in storage. I also like that all of the paper and cardboard packaging is easily recycled.
Along with the vacuum and all the accessories, included in the box is a Quick Start guide, a guide to mount the Wall Dok and some regulatory & safety information. There is also a sheet with a QR code and another QR code on the inner box lid with instructions to download the Dyson app for access to user manuals and warranty information. Both guides are pretty basic with pictures only. The Wall Dok mounting guide is sufficient but I feel like the Dyson Submarine quick start guide could use a little more information. The pictures are pretty easy to follow, but some included text would be appreciated. Also, the instructions are only for the Submarine wet roller head and nothing else. For any additional information on how to get this set up, along with daily usage tips, you need to visit the app or website, register the device and view the User Manual and/or watch the helpful videos. The instructional videos are great by the way.
The MyDyson app is basically a resource for learning about your new vacuum; getting set up, daily maintenance, instructional videos, links to shop for accessories and get help if needed. I have noticed some minor inconsistencies between the videos and the user guide for this unit. In one example, when learning how to clean the filter, the video on the website and app says to use cold tap water to wash the filter, however the user guide available on the MyDyson app says to wash the filter using warm tap water. In another example, the app shows a video on how to assemble a Grab and Go Dok, which was not included with this unit. What makes it more confusing is that the video starts and ends with a photo of the Wall Dok, while the video itself shows assembly of the Grab and Go Dok. Speaking of the Grab and Go Dok, it looks great, and I wish it was included with this vacuum. The Wall Dok works, okay, but I worry about it tearing away from my wall over time, with every grab and dock of the vacuum, since it’s mounted to the wall with two screws into drywall anchors. The Wall Dok does have two ports for cleaning tool storage, however you can only fit the smaller tools into these spots since the other heads and hair screw tool are all too large to fit against the wall. The Fluffy Optic head fits, but it looks a little odd hanging there, and I worry about more weight on the drywall anchors. I really wish this came with the Grab and Go Dok instead.
Charging the vacuum is really simple with a few options available. You can dock the vacuum onto the Wall Dok which is connected to the charging cable. Or you can dock the battery by itself to be charged. You can also plug the battery directly into the charging cable while it’s in the vacuum. The battery life can vary depending on the power mode you use and/or what heads you use to clean. It looks like I can get about an hour of battery life on Eco Mode and up to fifteen minutes when I choose Boost mode for maximum power. There is also an Auto/Med mode available that balances the suction power based on the particles and debris measured to maximize battery life and cleaning efficiency. While using Auto Mode I was able to vacuum my carpets and rugs, dust the floors and give them a quick wash, all with one charge, in my twenty one hundred square foot home.
Using this vacuum has instantly spoiled me with how powerful it is, the versatility of use, its innovative features, quality build, intelligent design and light weight. This is absolutely the most powerful vacuum I’ve ever used, even compared to corded vacuums. When using the Boost Mode the Digital Motorbar cleaner head grabs onto the carpet tight, almost too tight for some surfaces such as my dense wool blend rug in the dining room. When using Boost on that rug, the head becomes nearly unrollable because of how strong the suction becomes in that optional mode. That’s the best “problem” I’ve ever had with a vacuum! LOL Speaking of the Digital Motorbar detangling head, it really does de-tangle hair from the brush bar as you clean, so that you’re not left pulling hair and long fibers from the roller, as with other brands. I have two dogs, who shed a lot. One short hair and one long hair and this head has not gotten tangled or clumped with dog hair at all. That’s a HUGE win in my book, after having spent a lot of time pulling dog hair from other brand rollers in the past.
While the Digital Motorbar head works wonders with carpeting and rugs, the real magic begins when you trade it out for the Fluffy Optic cleaner head to work on your hard floors. The Fluffy Optic cleaner head is equipped with a very bright LED that illuminates the surface in front of the roller as you vacuum. When I first read about this feature, I thought it was a bit gimmicky, however, after experiencing it first hand, I love it, because it works amazingly well. I didn’t realize how much hair and dust I was missing with my other vacuum. With the bright green light I’m now able to easily see my path as I vacuum through the illuminated dust and hair, sucking up every last bit. I also now wait until the evening and/or I turn down my lights to vacuum, since the green light isn’t as useful in a bright light environment. But, even in this type of setting, it’s still great for seeing the dust under and behind furniture as you vacuum those areas. One concern I have about the bright green light is using it near pets who may be tempted to look directly into the light. I wonder if Dyson should include a warning about that and I personally would advise putting pets into another room if you have issues keeping them away from the roller head, as I do with my dog occasionally. She’s not afraid of vacuums, she just tries to play with them. The Fluffy Optic roller itself does a great job picking up everything it touches and leaving my floors nice and clean.
While the magic gets started with the Fluffy Optic roller, it really gets to work with the new Submarine wet roller head. This head is a super easy way to clean the daily muck from your hard floors, removing the smudges left behind from dirty feet and the drops of whatever somebody spilled on the floor as they were cooking dinner last night. It’s a good way to keep your floor clean without having to use harsh cleaners or chemicals, which is important to me. Best of all, it’s simple and easy to use. You just fill up the reservoir, attach the roller head and start cleaning. It does a great job of evenly coating the surface in water and scrubbing the dirt and stains away from the floor. Once finished, you disassemble the head, emptying the dirty water and remaining clean water, washing the head, parts and roller using your hands and soapy water. After everything is clean you need to set it all somewhere to dry for at least twenty four hours. I usually set my roller and or any filters I clean near a sunny window to have the added benefit of UV ray sanitization. The Dyson site recommends replacing your roller every six months. Currently, rollers are not sold on the Dyson site but hopefully they will be added in the next six months. I think this new Submarine wet roller head is a great added feature to the Dyson vacuum cleaner. It really takes the V15s to the next level, saving consumers the added cost of having to purchase a separate floor washing machine.
The included cleaning tools are pretty standard but do the job well. They can attach to the Wand Clip, where they will hang from the vacuum as you clean, or you can attach them to the Wall Dok for storage. The cleaning tools and heads are all easy to connect to the vacuum cleaner, wand, wand clip and Wall Dok with a simple click. And they hold into place firmly until released with the press of a button.
I love this new vacuum and I can’t believe I’ve waited so long to try a Dyson. If you are looking for a new dependable vacuum, that does more than just clean your carpets, and offers the best suction that money can buy, look no further than this Dyson V15s. You will be amazed by the powerful suction, entranced by the new green detection light and you’ll wonder how you ever lived without the new Submarine wet roller head.
Great vacuum for homes with wood and carpet floors
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I already own a Dyson Ball that is amazing. However mi home is 3 stories with flooring that changes from wood to carpet throughout and lots of areas that require dusting. I took a leap and bought my first cordless, a bit skeptical on the power and battery life. First, the ease of use is second to none. This is a VERY well thought out produce. Most of the smaller attachments are attached to the vacuum and easy to swap out. Depending on the power mode, the vacuum is extremely powerful to the point the suction will stop the roller will stop. That’s a great problem. I use auto and it’ll run for a good 40 minutes. If I use eco, it’ll run 75 minutes. I was also skeptical about the mop after reading re uses but I think the people who were not satisfied were not using it correctly. Complaints I often read were that it couldn’t pick up water. That’s true because this is not a dry vacuum. However, the water that coles from its own reservoir does get picked up along with small amounts of debris. It also collects it so you can pour it down a drain when you’re done. We are very tidy people. It I got to tell you, the water I poured out was black after use. A wet mop is really one smearing dirt around and not picking it up. This vacuum will CLEAN your floors. I use a very small amount of cleaner in deluged water and once it drys, there are no streaks. It does take a second for the mop attachment to get wet but once it does, it does a wonderful job cleaning. This thing is so easy to use I would almost call it fun. We are using it constantly because the ease of use. To summer use, if you have a multi level home with a variety of flooring and lots of areas that need dusting, this vacuum is worth every penny. Zero regrets on my purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Dyson V15s Detect Submarine is a game-changer in home cleaning. Combining powerful suction with advanced laser dust detection and a built-in wet mop head, it handles everything from fine dust to sticky messes. The included 10 accessories make it incredibly versatile for carpets, hard floors, upholstery, and tight spaces. Battery life is impressive, and the design is sleek and easy to use. Whether you’re vacuuming or mopping, this all-in-one tool delivers professional-level results. Worth every penny for anyone serious about a clean home.
Hello Michal, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - V15s Detect Submarine Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Rated 5 out of 5 stars
Not a wet vac, just has a mopping attachment
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Let's get the main thing out of the way - it's not really a wet vacuum that you can suck the spill up with, it just comes with a brand new mopping attachment. When mopping attachment is in use - vacuum's motor is not running, you pretty much just use the battery to spin the mopping roller in the attachment. It won't pickup large amounts of liquid from the floor like a shop vac would.
That said - it's actually an excellent vacuum! It comes with a whole bunch of attachments:
Regular floor turbo brush with anti-tangle system that pushes hair off of the rotating brush (which is awesome when you have family members with long hair)
Narrow furniture turbo brush with the same anti-hair-tangle system.
Laser brush - it's made for hardwood floors and lights up the dust with the green "laser like" beam - makes spotting dirty spots super easy, I had a few shocks first time I used that attachment and realized how messy some corners were!
Mopping attachment - you pretty much pour water or hardwood cleaner into container on the attachment itself, connect it to the vacuum wand and go mop! Mopping roller is turning which causes is to pickup clean water, apply it on the floor surface and then wring out the roller to the dirty water reservoir (also part of the attachment, vacuum does not suck dirty water up). I could easily see how effective that system is just by looking at the dirty water container - it was nasty!
Vacuum power head includes dust container (which is easy to empty into a trash can), motor and battery. Small display at the back of the power head shows how dirty the air is and vacuum automatically adjusts suction power depending on what you cleaning, sometimes it rises the suction to the point when brush gets stuck to the carpet and kinda hard to move! Battery lasts about 30 minutes, I was actually able to vacuum and mop 3000sq ft house no problem on a single charge.
Overall - if you are still using corded vacuum - upgrade to Dyson V15 - it has a ton of power, battery endurance and various attachment for any cleaning job you can think of!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been testing the Dyson V15 Detect Submarine for a week now, and I can confidently say that it is the best vacuum cleaner on the market.
The box includes the vacuum, four motorized attachment heads, a charger and mount, and several precision cleaning accessories. The vacuum and all of its attachments excel in their own unique ways.
The main vacuum body resembles its predecessors, with the exception of the battery, digital display, and smart features. The battery life is exceptional, easily lasting the advertised 60 minutes. This is likely due to the larger battery size and the automatic suction setting. The automatic suction adjusts the vacuum's suction power based on the surface being cleaned, eliminating the need for manual intervention. Manual suction control is still available through the on-screen menu, but I prefer to leave it in auto mode. Additionally, the vacuum displays real-time air quality information and battery life. The main drawbacks of the vacuum body are the canister and baffle bin runner, which are prone to breaking and have not been reinforced to address these weaknesses. Replacement parts are fortunately available, but there was a period when they were not.
The new submarine head is a fantastic attachment. It is best suited for light mopping tasks like removing doggy footprints after a rainy day, cleaning up water spills, or simply polishing dusty floors. For larger messes, it won't be as effective. The main advantage of this head is its ability to clean floors using a minimal amount of water, allowing the floor to dry quickly. As many of you know, wood floors and excessive water don't mix well.
The digital motorbar cleaning head performs phenomenally on carpets. It effortlessly picked up debris, dog hair, and human hair from low-pile and Berber carpets as well as fluffy rugs. It never tangled or became bogged down, leaving my carpets looking brand new. I was astonished at the amount of dirt and dog hair it collected after seeing the canister's contents. With this attachment, the Dyson outperforms even full-size vacuum cleaners.
The fluffy optic cleaner head is my hands-down favorite attachment. It is ideal for wood and tile floors and is a game-changer for pet owners. The built-in green optic light illuminates every speck of dust, dog hair, and debris. It is so incredibly effective that I could even see footprints and dried water droplets that were invisible to the naked eye. I would purchase this vacuum solely for the inclusion of this attachment.
The hair screw head is also excellent. It is best used on furniture, curtains, or bedding. The powerful suction makes it slightly awkward to use, but I am willing to overlook this minor inconvenience as it leaves my furniture completely free of dog hair.
In conclusion, the Dyson V15 Detect Submarine is the absolute best whole-home vacuuming solution available, hands down.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is one of the most exciting reviews that I have done in a while. I love reviewing tech products of all sorts, but once in a while, something comes along that actually revolutionizes the way we conduct our household. This Dyson V15s Detect Submarine is one of them. What Dyson is offering here is a pricey but wicked cool cleaning device that has as more technology built into it than some automobiles from a few decades ago. The TL;DR of this review is that if you already own a newer Dyson vacuum such as the base-model V15 detect, it will be up to you whether buying this newer complete wet/dry set with the Submarine wet roller head is worth it. Unfortunately, the V15s Submarine wet roller head is not backwards compatible with standard V15 detect models (I checked with my already owned V15 detect), so you are going to need to upgrade to this entire kit to enjoy the tremendous benefits of the mop head. If you are coming from an older cordless vacuum or corded vacuum, then whip out that card and add this thing to the cart, because you are going to kick yourself once you get it and see how much better and more efficient cleaning your home is with this setup!
The standard V15 vacuum portion of this bundle with the included implements is excellent and is directly on par with the base V15 detect bundle that I already own. Accessory for accessory and attachment for attachment, everything is almost the same as my old V15 detect bundle (apart from the handle having “v15 Detect Submarine” being written on the vacuum extension). This is awesome because, in my opinion and that of many others, the V15 Detect is qualitatively and quantitatively one of the best cordless vacuums on the market today! I will try not to go into a nauseating amount of detail given that the V15 detect and associated features are already well known and available on the market, but I will give my overview. The fluffy detect head absolutely slays hard floor dirt and messes and with the detect feature, reveals dirt, dust, and hairs that I would have never seen without it. The digital MotorBar cleaner head is one of the only vacuum heads I have ever used that can handle vacuuming up my wife’s 3-foot-long curly hairs out of our carpets without getting them all wound up around the brush head. Finally, the included attachments are just right for pitching into corners, blinds, fan blades, and all the other places you may not normally think of that are vacuumable before getting your hands on a fantastic wireless vacuum like this! Dyson has additional attachments available and so far, it appears that all of the attachments for the original V15 detect are cross compatible with the standard vacuum portion. The base dry vacuum portion of this package is an industry leader but retains a few of the irritations others have mentioned before like the trigger that can be strenuous to pull for lengthy amounts of time for arthritic or delicate hands and the lack of any good way to stand this thing upright when not in use (I usually go for placing it into a corner of my kitchen counters and that does the trick).
Now, the Submarine wet roller head. I have decided that Dyson has built some sort of spell craft or sorcery into this attachment, because what this amazing implement does practically defies conventional household cleaning expectations. What blows my mind is that clean tap water goes into the water reservoir, and what dumps out of the waste collection bin is gritty, dirty water, even when I run the mop head over what appears to be visually clean floors! I am just amazed by this. I ran this detect over some spilled orange juice, and nothing was left but a spotless part of the floor without even the slightest detectable bit of stickiness and only the thinnest layer of moisture from mopping that evaporated within a couple minutes. I ran it across some tough coffee and creamer spills that I neglected to wipe up a few weeks ago and that had unfortunately petrified onto my wood floor in the kitchen. After running this wet roller head over the spots for a few back-and-forth slow passes, the spots had disappeared! The disassembly and reassembly of the mop head attachment is incredibly intuitive, and Dyson includes a visual guide to get you started. What I think is most compelling about the Submarine wet roller head is that it is truly designed to be user maintainable and with just using plain water, requires that no dollars be spent on expensive exclusive detergent mixtures or cleaning agents! I am thrilled with this and love the implications. If you feel you need to use a cleaner or detergent on your floors, Dyson advises to use a low foaming solution, stick to common household cleaners, and to avoid bleach. They do not feel the cleaners are necessary, but you may feel you need them. My method personally if I am going to be cleaning up something nasty like pet yuck will just be to run the wet mop over the mess. sanitize the area afterwards with Lysol or Clorox wipes, and then of course thoroughly clean the roller head attachment components so it doesn’t turn into a microbiology lab.
You may not quite want to throw out your old mop though. The place where I give this mop head 4.5 out of 5 stars is basically that it is not quite floorboard to floorboard easy to use. I pushed the wet roller head up against a stain right next to a floorboard trim piece and found when I pulled the roller head back that I had squeezed some of the dirty water out of the roller head and it had pooled up against the floorboard (as in my pictures). Another deficiency in its design is that I really do think it is important to give whatever hard surface you are going to mop a good vacuuming first with the fluffy detect head. The mop head stays incredibly clean of the dirty water since that is getting continuously squeegeed out into the waste bin, but larger dirt and food particles appear to get embedded in the mop roller ever now and then which logically takes a toll on your mopping performance. Therefore, some care must be taken when using this wet roller head, but it is honestly one of the coolest cleaning products to ever roll through my household. The maintenance of the wet roller head is incredibly easy. It breaks down in just a few simple steps and the wet roller head just needs to be cleaned with cold water and the implements allow to air dry for a while once you are done! Care just needs to be taken not to soak the electrical contacts at the top of the Submarine wet roller head pivoting-neck connection point. The drip tray included with the Submarine wet roller head is perfect for allowing some of the little remaining moisture to evaporate off and keeps the implement from smelling musty and mildew from building up.
Altogether, this V15s Detect Submarine package is a ready option for keeping an entire household with most every type of flooring squeaky clean from top to bottom. The Submarine wet roller attachment is not just a gimmick either but is actually a handy tool for generally maintaining of hard floors, small spills and messes, and for scrubbing away some of those tougher stains and spots on hard floors. The entire setup here is undeniably expensive, but every aspect of this vacuum appliance from the air filter to the new wet roller head is designed to be user maintenance and vastly reusable, so there really is positive impact with this setup of having to go through expensive filter replacements and proprietary detergents and cleaning agents all the time! Thanks for reading and I hope this review gets you as excited as I have been to own this Dyson V15s Detect Submarine package!
This reviewer received promo considerations or sweepstakes entry for writing a review.
As someone with chronic pain cleaning up after two French Bulldogs and a cat, was a nightmare at the best of times. I needed a vacuum that was lightweight, powerful, and able to tackle any messes with ease. I’ve been blown away with this Dyson. It cleans hardwoods, carpets, and the mop function cleans tile as well. Dyson has designed this vacuum to be not only powerful, but easy to maintain by anyone. The MyDyson app has come in handy as well, with helpful suggestions and videos. I love this vacuum; Dyson has won a customer for life.
Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - V15s Detect Submarine Cordless Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.