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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 198 reviews

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96%
would recommend
to a friend

Customers are saying

Customers love the ecobee3's remote sensors, citing that they make the temperature more even throughout the house and are a key feature that sets this thermostat apart. They also praise the thermostat's ease of use and intuitive mobile application, which is easy to install and use on multiple devices. The installation process itself is also highlighted as quick and straightforward.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-198 of 198 reviews
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed 3 of these bad boys. The look and work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ecobee - its amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think of the cool factor of the first time you used an iphone - or some other great piece of technology. Sure.. its a thermostat. But it allows you to save money on heating/cooling costs, set programs specific to your location in the home, has a great mobile app, and a user community that is very engaged. Very well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    constantly improving

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was incredible to begin with and has been improving with each firmware update that has been pushed out. The new 3.6 firmware has allowed significant amounts of customization and statistical reporting to allow you to see what changes you can make to improve your homes energy efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breakout Technology

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My EcoBee is my breakout technology gadget of 2014. My house has a more consistent temperature, the remote sensors see to that. The Website's back end data is a place for deep dive into the HVAC needs of my home. The no-extra-fee cell phone control is the icing on that cake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant Smart Thermostat!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ecobee3 was amazingly easy to setup and use. I love the ability to easily control it from my iPhone and the energy usage reports that I can download from the ecobee website are very helpful. Everyone should install one of these smart thermostats in their home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat available!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve saved $20-25 a month so far with the smart away feature. The remote sensors make sure the proper areas of the house are comfortable. Accessing your thermostat remotely is way more useful than I expected. And, the ecobee3 collects so many useful metrics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote senors on this is what lead me to buy it. All the extras are making it even better. The new 3.6 software update make it even better. Very happy with the reporting to give me insights into the HVAC at my house. Much better than the Nest I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing else like it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time looking for other "smart" thermostats that can only monitor the temperature in a single room. For the most granular control or for the easiest setup, this is the one to buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best wifi thermostat to use a remote sensors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only internet connected thermostat to use a remote sensors I could find. The follow me feature using the motion/temp sensors is great! My issue is the broken humidity frost control functionality. The windows will get all iced over during cold snaps that arrive in 3-4 days do to a flawed average outdoor temp algorithm. If you don't need the stat to control winter humidification it is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highest rated smart t-stat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with a "Deal of the Day" promotion and have enjoyed it since. User friendly, easy install, great app compatibility, and great historical reports on energy use. I save money monthly with this, my temperature is better regulated and more regular, and my humidity level is perfect. Even my HVAC company that services my system say that the Ecobee is the best on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the smart thermostat you want to buy. Forget the Nest and the Lyric, this has everything you need for actual, practical energy savings and control. You found it, buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a way to access the thermostat remotely and have remote sensors to monitor rooms that did not have thermostats in them. Prior to getting the ecobee, I had pipes burst in side rooms. Since the ecobee, those rooms have their own wireless sensors that turn on the heat when the rooms get too cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecobee 3 really great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was extremely easy to install. Tech support really excelled in answering any pre sale and post sale questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one...+ sensors!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Get one. Don't forget the extra sensors. Will work fine with none, better with one, super cool with many!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ignore the hype

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecobee is what people buy if they like the idea of Nest but want something that actually works reliably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ecobee3 is an Awesome Thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these ecobee3 thermostats and I love them. They are the ultimate in cool smart home electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed it myself. works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight forward install. great feedback from product on how your house operates. highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inaccurate Temp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed fairly easily, but the thermometer showed the temp in the room to be 4 to 5 degrees higher than it actually was. I checked using an analog thermometer. Consequently, the thermostat wouldn't turn the heat on unless I cranked it higher. Exchanged it for the Nest and had no problems.

    No, I would not recommend this to a friend
    • Brand response from Mu Saleem
      Posted .

      Good morning Pymander and thank you for bringing this issue to my attention. I'm really sorry that you had problems with your ecobee3. I see that you have replaced your thermostat already, however, if you ever have questions about ecobee or need any help, please do not hesitate to let us know. We are a consumer-focused company and do everything we can to ensure you have a great experience. You can reach me at: [email protected]. ecobee