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Customer reviews

Rating 4.5 out of 5 stars with 35 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the S380 HomeBase 3 Indoor Wired Base Station offers ample data storage for Eufy cameras. Users find the device fairly easy to set up and appreciate its overall performance, stating that it generally functions as expected. The AI feature is also a welcomed addition. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Pros mentioned:
    Ai, Ease of use, Storage

    Rated 5 out of 5 stars

    Allows the full potential of the eufy cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HomeBase 3 along with an E340 Video Doorbell and S340 SoloCam. The HB3 is a must have if you want all of the motion detection and AI options. Before I set it up I installed a Samsung 870 EVO 1TB internal SATA SSD, because I knew I wanted to store a lot of video footage. The internal drive was easy to install with the instructions. I have the HB3 directly attached to our wifi router via the ethernet cable that is supplied. Once I plugged it in and let it go through the setup process, I then added it as a new device in the app. The app walks you through the setup process and makes it fairly simple. The new internal drive was recognized right away. You have to format the new drive but it’s easy in the app. Another big plus with the HomeBase is that it puts out a much stronger wifi signal than my wifi router itself. After connecting all of my cameras to the HomeBase instead of my wifi router, they now show the strongest connection possible with full bars. If you buy any newer eufy cameras, adding the HomeBase 3 is well worth it if you want to utilize all of their functions. I’m very happy with it and the whole eufy system in general.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Simple. Easy. Effective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had 3 eufy cameras left over from when I bought my house so I looked into what was needed to get them up and running and found that I needed the Homebase 3. It was quick and easy to connect and sync my cameras to the base and the best part was being able to pull up videos and live streaming without any additional fees as everything is stored in the Homebases internal memory. I did get a 1TB SSD to further increase my storage capacity and that was easy to install as well. I plan on adding more cameras to cover a larger portion of my house. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Easy Diy security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to set up. So far has done as promised. Had a couple issues with set up, but simply starting over resolved them

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 988-7973 eufy

  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love Eufy products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Eufy products, and very happy with this item as well. Stores all of the footage. You do need a sim card or a hard drive for additional storage for continuous recording. I love that these products don't have a yearly subcription like ring or other brands.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 988-7973 eufy

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was really easy to set up and the devices that we have connected really quickly as well. We have 4 cameras, doorbell and door lock. I wish it came in different color but that's not an issue far as the product itself.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 988-7973 eufy

  • Rated 5 out of 5 stars

    Eufy - S380 Homebase 3 Stand alone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had set up a 360 degree camera and Door bell before I got the HomeBase 3. When I received the S380 and hooked it up and attach the 2 cameras to it and they worked so much better. Very much easier and good connection to Wifi. I also put a 1 TB SSD in it. I am installing 3 more Floodlight led cameras and they will all work in addition to the 2 I already have. Adding a camera device to the Homebase is almost too easy. Just plug the new device into usb port turn it on and choose add device and Homebase will detect it and tell you to press sync button and then scan a barcode and you are ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Homebase a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to having to pay a monthly subscription for cloud storage

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Nice additional accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now the standard 16 gig is enough for me. However, the ability to add an extra hard drive is nice. The AI feature is neat but not something that I’ve found extremely useful yet.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Eufy Base

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a little dissapointed in the homebase, it has trouble connecting to some of my cameras, and the storage fills quick even when it's only some cameras. I own a lot of eufy products and love them but this one was just not it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Staple for your eufy system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    storage upgrade options, doorbell chime (selectable) great staple for the eufy system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to Use. Great Added Securitu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the home base for my 3 security cams. The whole system is easy to install and works well together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 24/7 recording with Home Base 3!!! Adding a hard drive was super easy! Recommend using a Samsung Evo 1TB hard drive. Tried a Crucial hard drive and died in 2 days!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup and works like a charm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before getting the eufy security setup, the homebase was easy to setup and cameras syncs easily. we did not have any issues with it till now, I did upgrade to a 2 TB HDD. I bought the camera from eufy website since they had much better rate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Homebase 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. More data storage for my eufy cameras and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I would buy it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works as described. In my opinion it’s a must have as it enhances the Eufy’s camera features.

    I would recommend this to a friend
  • Pros mentioned:
    Ai, Storage

    Rated 5 out of 5 stars

    Must buy if you use eufy cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to use with all my eufy cameras it works great installed a 2tb ssd for storage the ai feature is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this thing!! Easy to set up!! Nice to store local.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, have had no real issues at this point. Sometimes cameras drop. Not sure what cause is.

    I would recommend this to a friend
  • Pros mentioned:
    Ai
    Best Buy Employee

    Rated 5 out of 5 stars

    Better than home base 2

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose to upgrade from the home base 2 to the 3 for camera connectivity and I am impressed with the new features. The AI facial detection has been a nice add saving some unnecessary trips to the app

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price works very good best brand there is

    I would recommend this to a friend
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