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26 Cypress St
Williston, VT 05495
Opens at 9 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 21 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Rated 4 out of 5 stars

    Packaging needs improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have opened the package and inspected the contents, but haven’t tried it yet. Looks like most are in good condition and should be easy to use and maintain. The only issue is insufficient padding material between the clay grill and the metal grate, which causes the pink surface of the grill scratched off in two areas showing the brown clay underneath. Relatively superficial but not ideal.

    I would recommend this to a friend
  • Pros mentioned:
    Even cooking

    Rated 5 out of 5 stars

    Cooked fish beautifully.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, cooked charcoal beautifully and safely. Reminded me of the yakitori restaurants in Japan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Japenese grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing and great price! My husband was really excited and has made some excellent meals on it

    I would recommend this to a friend
  • Pros mentioned:
    Even cooking

    Rated 3 out of 5 stars

    Needs improvements.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pink, not tan. It's also very heavy. The air intake vents are flimsy almost tin foil thin... The grill warped the first time I used it, so round items like hot dogs try to roll off the edges. No mater where you put the intake vents, the temperature is high only... everything will burn before cooking all the way through... it is however, very efficient in its use of charcoal fuel.. and it stays hot for hours.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Nice grill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it once so far but very happy with the grill. Easy to use and seem quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robata grill

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente little robata grill, if you're looking for an authentic Japanese robata for a good price point get this one! If you know how to use it properly it's amazing

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Nice grill

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Yakatori at a restaurant and loved it so decided to buy this grill. Grill works well, but do not get it wet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grill is fun to enjoy time with you families and friends. If you are looking to feed your family FAST, this is not a grill for you.

    I would recommend this to a friend
  • Pros mentioned:
    Even cooking

    Rated 5 out of 5 stars

    great for truck camping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy, cooks real fast, i love this grill, the frame did not get hot at all, can't wait till falcon football start, me, my grill and dirt bird on tap. I LOVE THIS GRILL

    I would recommend this to a friend
  • Pros mentioned:
    Even cooking

    Rated 5 out of 5 stars

    Amazing grill!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this grill! Grills meat evenly, keeps it moist

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    My grill

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, it was more then expected. I would recommend anyone to purchase this item.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    My little Stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it Amazing quality Very special and useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    calming grill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item ,seen it and ordered it and use it three x's my friends and family seen it and was intrigued and asking where I purchased it from I told them.and they purchased one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Yakatori Grill Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the grill works well except for the following: 1) Grill ceramic incurred hairline cracks after first use. 2) Vent doors are very thin metal and do not open/close with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small family

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small grill for 2 people, requires charcoal use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get to grilling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be packed a little bit better because it is very delicate. Make sure you keep it dry. The product works great tho.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yakitori

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute little thing… luv it! Better get yours…remember it's a cute little grill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for small gathering. Mutton barbecue was best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yakatori

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine. Really, it's fine. I mean, it's fine. Like, it's okay. It's fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t approach with caution , Never purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst “BBQ” related purchase we have ever made … Arrived with cracked/destroyed bottom coal tray . When attempted on 4 occasions to contact manufacturer , they have never responded .

    No, I would not recommend this to a friend
    • Brand response from Fire Sense
      Posted .

      Hi,
      I'm sorry to hear the you received your grill damaged. Please contact us at 1-866-985-7877 for any assistance.

      Thank you.

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