Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 147 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the Ace LTE smartwatch highly for its GPS, overall performance, call quality, and connectivity, making it a great way for kids to stay connected. The watch is also praised for its ease of use and various features. However, some customers have expressed concerns about the battery life, suggesting there is room for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 147 reviews
  • Rated 5 out of 5 stars

    Best Entry-level Mobile Communication Device

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our second oldest (6yrs old) since she’s been seeing her older sister with their phone. Since we believe that she wasn’t old enough for a phone yet we chose this route instead. The watch is amazing! Our second oldest enjoys it and truly loves it. Tech: the in app options allow easy use and control. You can even partake in your kid’s challenges/games. The call through app and messaging is easy to use and understand even for my young child. GPS tracking is a nice feature to ensure where your child is as well as the watch alarm locater. Look/feel: My child hates wearing bracelets, bands, or anything that feels constricting around her wrist but she isn’t bothered by the band at all. Use/display: My 6 yr old can easily navigate the display screen and easily read it. The activity tracker keeps her engaged and enjoys the challenges (games). Price: for what it is, it wasn’t too bad in cost even with the annual subscription (allows in app calling and messaging). For some this may be a deterrent, but the annual cost for everything included is t bad at all. Overall: As parents we were skeptical initially since we thought our child may have been too young but they took to it easily and have been able to use it and understand. If anyone of you parents are wondering if or should I purchase this, we say YES. It is the perfect tool and tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 8 yr old and she loves it. She can contact me from anywhere and the sound quality is very clear. Love the tracking capability. Battery last for 2 days or more depending on usage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to feel secure when your kids are away, With the tracking options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this watch! My son loves to run around and complete the game activities that make you get up and move as part of the game!

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Product is fine

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine, not earth shattering but meets the purpose. There are times when my child is trying to reach me by text or call and it does not go thru. But good to have it since there is something until he grows into get a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Ace lte

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my youngest child. I love that it makes him move. You can play games on it, but if you don't get up and move the games won't unlock. Your child can call you and text you on it also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves this watch - it is easy to set up and very effective! We are now all participating in the move goal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Granddaughter

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my granddaughter, it perfect for all the adults in her family to keep a eye on her. She is 10 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is very sleek and age appropriate! I loved the fact that I could track my kid and receive text and calls while they were away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our daughter loves it -good phone alternative

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter loves it, we got it primarily to be able to track her bus ride home from school and while the location updates are bit slower than we'd like it does the job. Mixed opinions on not being able to call like a phone - Ie only can call a 'app' on parents phones, but that's good and bad..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch for my son!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves it. Getting him excited about some healthy habits and we can control his device through an easy to use app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for kids, but battery could be better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10-year-old loves this watch! It makes movement fun with games and rewards, and I love being able to track their location, message or call them through the app. Setup was easy, and the safety features give me peace of mind. Only downside is the battery—it needs to be charged daily. Still, it’s a great option for kids who aren’t ready for a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartwatch for kids with excellent functiona

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Fitbit Ace LTE for my child, and it has been an excellent investment. What I love the most is that it includes features like GPS, calling, and messaging through the app, which gives me peace of mind as a parent. I can easily communicate with my child while they’re playing or at extracurricular activities. The battery life is decent, and the design is modern yet kid-friendly. It’s comfortable to wear, and my child loves using it to track steps and stay active. The water resistance is another big plus—I don’t have to worry if they wear it in the rain or while washing their hands. One area for improvement could be adding more watch face customization options, as they are somewhat limited. Other than that, the Fitbit Ace LTE delivers on everything it promises and more. It’s the perfect tool to keep kids connected and active at the same time. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Investment!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets. ! I have a 9yr old who really doesn't need a cell phone but needed some way to be reached in case I needed to. I did some research to see what options were out there that would suit our needs of simplicity, gps capability, texting and calling and this smartwatch checked all those boxes without breaking the bank. It's a great starter gadget for kids that are too young for the responsibility of a cell phone. My son loves his smartwatch. He is able to text and call without any issues. I would definitely recommend it to fellow parents with kids between 6-11.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch for Kids

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product and my is enjoying with this smart watch.. mainly, this helps to call and track.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful alternative to phone for younger child

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gifts I could have ever gotten my 8 year old. Only downside is the subscription and the battery life. Would be nice if it could last more than a day but it’s great be able to track and communicate with my child with control over who can contact him and who he can contact. Now we are randomly getting texts from our sweet boy telling us to have a nice day and that he loves us. Can’t wait for our middle child to be old enough to buy him one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch for growing kids

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is exactly what we needed for our 10 year old kid this summer. He is becoming more and more independent and this watch gives us the peace of mind to let him roam a bit more. We can track him from the app via GPS, he can text people within his family, call us directly from the watch, and helps him feel safer our there on his own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this if your kid is too young for a cellphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9 year old started having interest in smart phones and smart watches recently and was asking about getting a phone or a watch for Christmas. I was so relieved when his father found a smart watch that allowed my son to have smart watch capabilities without actually getting a smart phone. We got one for him and his 8 year old brother, and so far it's been such a great decision. Them being able to so easily call me and text me is so helpful. I also really like that I can easily see where they are, regardless of whether or not they're near Wifi, and it also tells me whether or not they actually have their watch on their wrist. So far, this watch is a real game-changer for us and I couldn't be happier with it.`

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Super limited even with contract

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product my sons enjoyed the device especially since it has games to motivate movement. However, It only really registers movement in walking /running. It will not do like elliptical or it does not state if it is like cardio, ect. I ordered because i thought it would track distance because he is in XC but it does NOt even with membership fee. Super limited even with membership fee. For that i can just buy a adult smart watch

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Thanks for sharing your thoughts on the Ace LTE with us, PRuiz. While we’re glad you’re enjoying the Fitbit Arcade, we hear your concerns regarding wanting additional tracking capabilities. Your ideas are valuable and we’d appreciate if you shared more with this survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter & I both love this product it’s very good for kids to keep track & in touch with them

    I would recommend this to a friend
Sponsored