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Fitbit - Aria 2 Wi-Fi Smart Scale - Black-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 415 reviews

92%
would recommend to a friend

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  • Rating: 3 out of 5 stars

    My second/third Aria

    Posted
    Erin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I originally purchased the first Fitbit Aria as a present to myself almost 2 years ago. Before it was a year old it started doing crazy things and Fitbit sent me a replacement. Another 6 month later and it just gave up and would do nothing but give me error codes and Fitbit was not really any help. I figured I was SOL so it just say there mocking me for not feeling brave enough to fix it. But lo and behold in digging for something else in my Best Buy account, I saw I'd splurged on the extended warranty since I got it on sale. I was saved. I took it in and since there's no more of the originals I got the upgrade. Let me tell you about the new one. It looks very similar except for the underside which is no longer strangely countoured. BUT, once you use it your realize the screen is magnitudes clearer and easier to see. That's the good. The bad is how very difficult this thing is to connect to anything. I'm reasonably proficient in technology and it took days and I'm still not entirely sure the connection is stable or will remain so. Here's what I did after the first few times if trying to follow the in app instructions (this process was by searching through forums for as meant suggestions at I could find) 1. Take the battery out of the device. Complete further steps with battery out. 2. Setup a guest Network on my router. No spaces, no weird symbols, and not too long for the name. 3. Connect my phone to the guest Network. 4. Get into the app and get ready by going to Wi-Fi set-up. 5. Put battery in whole pushing the button to get back into pairing mode (in theory the battery pull is supposed to trigger that but mine never did.) 6. follow the prompts. 7. If it doesn't "see" the network, add it manually, remembering that the name is case sensitive. 8. Wait and scowl while threatening to crush it (not precisely sure this last one is required, but I'm trying to be as specific and detailed as possible ;) ) 9. When that still doesn't work, and every time there's a glitch after, reboot the whole damned router. So yeah, not an effortless process. Now don't get me wrong, I've talked to plenty of people who've not had a lick of issue with their device. But I'm not remotely the only person who's had issues with the device either. And to the best of my knowledge since the release they haven't upgraded the firmware-so they're slow. But it's Fitbit and we know this. It's possible they'll eventually sort it via software. But right now, despite the fact that the display is beautiful, and when it works it's fantastic to have everything merged so seamlessly, I'd only recommend this to die hard Fitbit enthusiasts who are ok with the semi occasional "can't connect" with a frownie face, and who are also dexterous enough for all the fiddling plus who are also very friendly with their routers. Otherwise, maybe take a wait and see approach. I'm willing to put up with it because it's essentially free, but if I'd spent actual money on it, I figure I'd be much less forgiving. And I think it says something that Best But isn't offering Geek Squad on it, or at least they couldn't figure out how to let me purchase it on this one (I asked considering the issues I'd had figuring it was a no, and way rolls that yes I could purchase new Geek Squad extended warranty so I was stoked, but then it wouldn't work and when the clerk looked in he said it didn't appear they were offering it as a whole)

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    I really love this scale, but it's pricey.

    Posted
    BestBuyShopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I use the Fitbit One and love that and the Fitbit app for iPhone. I have passed the Fitbit Aria Wi-Fi Smart Scale a number of times over the past couple of years at Best Buy, at other retailers and online. It sells for $129.99 which I think is way to pricey. But recently, I noticed that it is on sale just about everywhere for $30 off! Still, $99.99 is still quite pricey as far as I'm concerned, but I decided to bite the bullet. Oh, and let me add that this is the newly released model that I bought and that is currently (as of this writing) still on sale. It is now the Fitbit - Aria 2 Wi-Fi Smart Scale. The scale keeps me more honest than a regular scale. This one "tattles" on you (well it sends my weight, fat percentage, and BMI right to MY Fitbit app--I should make clear that when I say "tattles" it doesn't share that info with others...unless you perhaps set up to share your data with a spouse or a friend etc., and I don't know if you can opt what information to share. For instance only steps? Water intake? Weight? etc. I don't know if sharing your Fitbit app data is an all or nothing proposition). I believe a lot of people use the sharing the Fitbit app data for friendly competitions between friends and so forth. I tried it once with one friend and didn't like it. I did always have more steps than he did, but I didn't like the feeling it gave me. The only reference point I need is to compete against myself and know where I am (number of steps, weight, etc) and track my progress (or see where I am being lazy) as I go along. With a regular bathroom scale, it is easy to forget or fudge the numbers in your mind (and not many of us take the time to make a written weight log). I'm so glad they at least temporarily dropped the price $30 because I really like the scale. Another thing. Let's say you usually weigh your self at the same time in the morning after waking up and before drinking any fluids or water, and being naked on the scale (I've always heard this is the most accurate way to compare weight fluctuation. So let's say one day you decide to get on the scale after lunch. It will send your weight, percentage of body weight and BMI to your app. But, you can easily tap and remove that weigh-in from the app so it doesn't count "against" you. Another neat thing is that the app automatically calculates your average for the week (and actually calculates the new average--for the week daily--each time you weigh yourself). For example, If you weigh your self Sunday, Monday, and Tuesday, it will give you the average for the week after each weigh-in, and will continue to do that until the end of the week, and then it starts the average week calculations over, but you always retain previous week's averages.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Easy to Use, Hard to Set-Up

    Posted
    Nate
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Here is the good and not good for the Fitbit Aria 2 scale: The Good: 1. The scale is flawlessly integrated into the Fitbit app 2. Setting up multiple users is easy 3. The AAA batteries last a long time and don’t require yet another USB charger :) The Not So Good: 1. The wireless set-up is a pain. The Aria 2 can only access “mixed-mode” wireless routers. The instructions don’t specify many details of the wi-fi set-up, you have to dig through the Fitbit support web site to find out specifics. 2. After using the scale, the results don’t appear in the app right away. A “Connection Error” message appears. Since the scale seems to sync over wi-fi with Fitbit at the same time every day (around 5:30am for me) the results don’t appear in the app until after the sync. The scale does work, but the wi-fi set-up and sync schedule could be explained better in the instructions. I should have waited until the next version of the scale came out, maybe the problems will be fixed.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    inaccurate and finicky wireless sync

    Posted
    ToeMas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is my 2nd unit purchased. I thought the 1st one had a manufactures defect but i see that this one is nearly as bad. Weight fluctuates around 3-5 lbs off. BMI and fat measurement reads much lower than actual. My 1st unit would barely connect. This one works most of the time, but i need to reset and re-scan the wireless about once a month. I have this located about 15' from my Wireless Repeater so its got plenty of signal being sent to it. For the price, it should be dead on and have more reporting features and maybe a screen that shows past weigh ins for immediate feedback like some other lower cost scales at BB. The only upside is that this white one hides fingerprints and smudges well. The previous black one i had was constantly full of smudges. I'll probably return this one so look for an open box offer soon if you want to give it a whirl. Hopefully you are not allergic to cats.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Overall it's just a scale

    Posted
    DUD23
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This scale does weight consistently and accurately. It's feature for syncing to your fitbit app is extremely convenient. That being said it sometimes will not sync due to connectivity issues and you will have to weigh yourself a few times to get it to sync. It also does not display an accurate body fat percentage which seems to go up as you lose weight and gain muscle? It's off by almost 4% right now and changes sparatically. My wife and I also had issues in the beginning, it got us confused and logged her weight as mine without prompting to select which user or auto selecting the correct one. Every blog I read on the fitbit site also suggests that they do not care and it's working as intended so nothing is actually being done about it. Overall it's only good for accurate weight measurements and convenience when it syncs, which it does most of the time for me.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Scale for obsessive weight trackers

    Posted
    Joemann
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I absolutely love this scale. If you're part of the Fitbit ecosystem, this is an amazing purchase to add. It automatically weights you and sends the info to your phone. The scale is also decently accurate when it comes to weight and somewhat accurate when it comes to fat%. Even if it's just decently accurate, you can at least use it to see how well you're doing. The Fitbit app also averages our your weight throughout the week. So if you are a obsessive weight tracker like myself that weighs yourself every day, the average actually helps you see if it's trending downward or staying the same. So even if you have one bad weight, you don't get dismotivated. So far, I found weighing myself daily to be a breeze. My wife and I love it so far. I would highly recommend it to anyone that wants to keep track of their weight and see how it's trending.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Wi-fi connectivity is suspect

    Posted
    LLMN55014
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Have to set up using smart phone app. Set up was relatively easy, but the scale seems to have great trouble getting and/or staying connected to the Wi-Fi. It can't stay connected at all times because it is AA battery powered. Most mornings when the wife uses it, the scale says it can't connect. Sometimes, the data (which is stored in the smartphone app) will update at a later time, but it seems erratic. It does not function in the way she expected or wanted. Due to life busyness, we missed the 15 day return period at Best Buy, so we could not return it nor could we get a replacement for a possibly defective product. We were told that if the product is defective (we assume it is, but honestly don't know for sure) that we would have to deal directly with Fitbit because we were past the Best Buy return window. Now the wife is stuck with an expensive widget she isn't happy with and feels cheated.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    SCALE IS A NO BRAINER

    Posted
    LARRYG
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works as advertised. Better than I expected. My wife and I are the only users. The scale recognize both of us. After the inital setup for users, there is no need to wear the fitbit watch weighing..the aria 2 knows. The scale interface nicely with the fitbit app. Plus many third party apps. My company sponsored: Virgin PULSE Health miles. MYfitnessPall LLC, HEALTHwAGE LLC AND OF course Alexia Sklills (Amazon) Tell Alexa enable Fitbit and She/He give you pretty much what the Fitbit App gives.....You are going to love this Scale. PS. The scale will keep track of 8 users. If you already have 8 Users, If someone other than the authorized users..The scale will display guest. All I can say.....have fun..and stay healthy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love the scale - just don't get black

    Posted
    jgjgjgjgj
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had a Tanita scale for many years, but wanted to have my fitbit update my families weight, as we worked on our fitness plans. This scale, and the Tanita, weighed everyone the exact same, and body fat was the exact same. I really like that I just step on the scale now, vs hitting a button for "user 1". Setup was also much easier with the Fitbit scale. All around, this is a great scale. Super accurate, and super easy to use. Just don't get black. As soon as you step on it you see that it needs to be cleaned. I am not a super neat freak, but white (I think) would be way easier to maintain. Unfortunately, black was all my local store had in stock.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very Inacurate - Too Expensive for what it does

    Posted
    ToeMas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Aside from being heavy by about 3 lbs and this actually varies from day to day so i can't even compensate, it is also way low to register the fat percentage and also varies from day to day. This is actually my 2nd one i bought since the 1st had the same issue. Actually the 1st one would not connect to my WiFi very well. At least this 2nd one does. However, for the price it should not only be accurate but also show a graph on the display of progress like the competitive scales do. I'll be bringing this back soon and just enter in the data by hand using my much more accurate $30 scale which is an extra 3 minute step for me.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Frustrating device

    Posted
    Macs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Our Aria Smart Scale died after much abuse. In my support for helping my wife lose weight I decided to pick up the Aria 2. I have to be honest, this thing was very frustrating to add to my FitBit account. My wife and I weigh about the same, so I can understand why it has a hard time picking between the two of us, but it's very frustrating when you can't easily select the correct user. I don't know how many times I've had to manually change the user in app. The first Aria we owned was super easy. I have no idea why they made this one so contrary. It seems to be pretty accurate on the weight (I never trust the BMI calculation on these types of devices). Would I buy it again? Probably, but I prefer the first Aria I bought.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Did not get past Set-Up (DO NOT BUY)

    Posted
    Nate
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    was very excited to get this product just to be sorely disappointed. Followed the set-up instruction exactly and it would not connect to my network nor give any other reading besides ERROR. To make it worst I go online to get some help just to find out that they practice the customer service model that does not allow you to directly contact them. Then I saw on there community page the practically every post was about the products inability to set-up correctly. But what I did not see was the company's response nor a fix of any kind beside those the group members stumbled on. I'm highly upset that they would come out with something that has such an obvious flaw and charge $139 for. Lucky it was a gift and I have the receipt so it will get returned immediately.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Give a good idea of your progress.

    Posted
    Want2BFit
    • Verified PurchaserVerified Purchase

    If you are trying to see your weight loss and muscle gain progress then this scale is for you. Easier to use then others we have tried. How accurate it is, aria2 said total weight was within 2lbs of doctors scale..so pretty good. Accuracy of the muscle and fat content, unknown but it does seem to follow a pattern if you are losing weight you see fat and muscle shifting, if you are gaining you see fat and muscle shifting, it is not erratic. Only thing is that this will not tell you your water weight or water shifting, but that is not a deal breaker. Price is a little high but the quality of the scale seems to be very good, it is sturdy, large space to step onto in comparison to some others. Over all we like it and it is useful.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good features, confusing setup

    Posted
    NotDub
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Overall this scale works very well, as it has a lot of features, and connects to the Fitbit application readily. The initial setup was a bit confusing, as the instructions do not do a good job of explaining how to set up multiple individual profiles. However, once you get it set up it does fine. The exception is if your weight varies by more than a few pounds between sessions. it may think you are a different person and you have to go into the application and confirm that this session was in fact you. Other than that highly recommended.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ehhh

    Posted
    Matt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It serves its purpose, but this scale was a legitimate pain in the you know what to setup. Especially for multiple people. Once it’s set up and you understand how to works for yourself and for the others using it bit too bad. The initial setup took around 45 minutes with errors and getting everything to connect. Keep in mind you have to change who you are via the scale and it does not necessarily recognize the user by having the phone. Overall it helps connect with the Fitbit and track the weight. I got it for a cheaper price making it worth it over all. Otherwise a pricey scale.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor support

    Posted
    GHTexas
    • My Best Buy® MemberMember

    I had the Aria1 for 2 years and liked it. Issues arise when the battery needs to be changed and the software is so bad it cannot be configured back even via factory settings and fails. This is a known problem (search ERR yourself). When raised via Customer Support Fitbit solution is to buy a new scale. For $150 scale that is only 2 years old, I am not satisfied with this response This is why I suggest you not purchase a scale. I have other Fitbit products, however this experience has turned me away from future purchases.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Scale

    Posted
    FancyKitty
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Didn’t realize I needed this till I bought it. Originally bought for my partner who is trying to put on more weight (fast metabolism and works out) and muscle mass. Then I stepped on and had a huge eye opener. Couldn’t believe my fat percent or BMI. It triggered me to join that stupid gym with the partner that I’ve been putting off. Initial set up was not the easiest, just like other reviews have stated. DO NOT try to add another user from the app on your phone. You do need to go to the Fitbit website from a computer and log into your account that way.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    An essential product for fitness

    Posted
    Aadav
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    An essential product for someone having a fitness goal and the compatibility is great for a FitBit user like me. But when it comes to performance, the setup and pairing experience at the first time was not that great. Had to unpair and delete a couple of times before I got it right. Adding an additional user was not pretty straightforward in my view. This device possesses some great features like wifi syncing, adding multiple users, Fat measurement and FitBit app dashboard display of weight. Time to time I see some good deals at BestBuy as well. Overall, a good product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Adds to your Fitbit tracking

    Posted
    Johnner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Opens up the whole weight loss part of your Fitbit goals and tracking. Measures weight, Body Fat %, and BMI. Step on it every day at same time after showering and keeps a nice chart of my weight loss and gain trends. Must be connected to Wireless 2.4 Ghz band and not compatible with 5 Ghz band. This means when you set it up with whatever device you are using, you must connect that device to your 2.4 Ghz band just to get the Scale connected. You can't get the Scale connected if your device is connected to the 5 Ghz band. It's easy enough to switch bands on your device via wi-fi options.. Once connected it's hands-off.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    happy with my purchase

    Posted
    gabeis01
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This version of the Aria 2 is much better than Aria 1. Aria one wouldn't connect and had a lot of difficulties, I ended up returning it and getting this one. I would consider my self pretty tech savvy and it did not want to work and keep giving me error messages. So far so good with the Aria 2. I connected to my home network much easier. I had a little bit of problems with multiple users(still do). but I would recommend it to others. It's a scale a little over priced for what it does but over all I was happy I purchased it and it synced right to my fitbit account.

    I would recommend this to a friend