Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 13,172 reviews
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great device for tracking activity and heart rate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband. He is exercising and eating healthier due to a heart attack last year. The Fitbit keeps him aware of his activity level so that he doesn't sit for long periods of time any longer. He is always trying to improve his previous activity records. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Best motivation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge he generates so much motivation I am able to compete w friends across the country, the charge hr does automatic sleep detection which the flex did nt, counts stairs, heart rate and calories. You are able to enter in calories you eat for accurate tracking and portion control.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    functional and comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit functions as advertised. Great reminder to maintain activity levels. Some nice options for calorie counting as well. I ride a bike for exercise but only the more expensive Surge has the means to monitor biking activity. Heart monitor is of value.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Water resistance

    Rated 4 out of 5 stars

    Great product. Wish it was waterproof

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much more accurate than another fitness tracker I tried before. I find the battery runs down a lot quicker than the five days it says it lasts. I wish it was waterproof so I could track while I swim. Great product and it keeps me motivated to keep moving!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Band quality

    Rated 5 out of 5 stars

    Easy to setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one I bought for my husband. Had the FitBit Charge for a week. Hit his wrist on railings, band unlatched & fell in the water & gone. Purchased the FitBit Charge HR since it has a better band. Latches like a regular watch. He likes tracking his activities for the day.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great gift!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to upgrade from her flex. She loves this. Way easier to track steps, stairs and heart rate on the Charge HR than the flex. She wears hers all the time and she says it's way better seeing actual numbers on the charge HR rather than a few dots on the flex.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Good heartrate monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tracker, easy to use, like all the tracking features, size small is really small, large is pretty big, wish there was a medium. Sort of bulky when wearing. Wish it was waterproof. Tracks steps when going on a bumpy road, worst thing about it.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent HR monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. The syncing is fluid to the mobile app and the HR monitor is pretty accurate. Only gripe is the battery life, it last around 2-3 days on a full charge, but does charge fairly quickly so it's not horrible, also LOVE the sleep tracker.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Rated Best on the Market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable tracker. My other half bought one and loved it so much he talked me into getting one. You can read all of the great things it does. It's been rated the best fitness tracker on the market. I love the heartrate function (easier to get an accurate calorie count, which it figures for you). Cons: If you ride a stationary bike (haven't tried an actual bike yet), you can only get a calorie count. It can't do distance or steps unless you put it on your ankle (yes it will still track your heartrate there). I wish the challenges were something other than steps. Example - active minutes, length of exercise, calories burned... I wish I could see more than just steps taken by friends. Another feature that would be useful, have the FitBit vibrate if you reach and excede your suggested heartrate. The Polaris has you set a high and if you reach that, it beeps.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Perfect for what it does

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge HR is everything I wanted it to be. I like the heart rate feature much more that I thought I would and competing with friends for step goals is great; it gets me out of my chair at work and extra two to four times a day just to walk around in order to gain steps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I upgraded to HR. Love how easy it is to use and the motivation it provides me to get moving. The sleep function has been a real eye opener. No wonder I am so tired. Overall, easy to use and a great tool to monitor physical activity, calorie counts, daily steps, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Sleep tracking

    Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my fit bit for about a month and definitely enjoy seeing the details it gives you especially the sleep tracker over all it seems pretty accurate and I would recommend to most people depending on the needs you are looking for. Also sinks with the fit bit app seamlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best standalone fitness tracker currently availabl

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Fitbit charge hr. I wore the first one for 6+ months before I finally destroyed it. If it was built a bit more durable I'd still be wearing it. Ultimately I would classify it as normal wear and tear. The battery life is short due to the hr use--the more active you are, the quicker the battery needs to be recharged. At this point I don't see anything better on the market, so I just bought another one. It's not perfect but it does a great job and helps me stay active.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love My FitBit!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received my FitBit yesterday. I like all the information it provides and it is easy to sync with PC. I had a little trouble getting it setup, i.e. finding where to do it. The little black flyer which contained the web address to install the software fell out of box. Personally would like more written instruction with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Good tracker to monitor my daily exercise.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first fitness tracker and after reading careful reviews, i decided to buy this. I have used this for more than a month and i would say i am very satisfied. It does a good job at the step count and heart rate monitoring. I haven't really used the other functions yet.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Gives you so much info!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my ChargeHR for about 6 weeks and have been very happy with it. HOWEVER, I ran into an issue with the company. I recently had my charging cable stolen from work and trying to find a replacement was a nightmare! I didn't know that you cannot get a replacement at any store that carries the ChargeHR. You can only get it from FitBit. Well that was an issue and the customer service was terrible. Even the supervisor I spoke to was rude. They agreed to send me a replacement, free of charge, and it would be overnight. OMG that took FIVE days. I didn't know anyone else to borrow a cable from and was without my ChRgeHR 5 days. The company didn't seem to care and I have since found that there are a few "other brands" that sell ones you can use on Amazon. They were all $10. FitBit is &20. I'm going the Amazon route and won't give anymore $$ to FitBit.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. Very accurate, easy to wear and stylish. I would buy again in a second. I would recommend getting the replacement warranty just in case. I notice myself bumping it alot just because I am not use to wearing a watch. Having said that, it appears very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    This product works great & easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the original Fitbit for almost a year and loved it. This Charge HR is a great upgrade. I love the way it tracks heart rate and sleep patterns. It's quite accurate and the software improvements have been wonderful. My wife loves it too...we now compete against each other.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fitbit Charge HR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say other than I love my fitbit Charge HR! I have lost 10 lbs in a month because of the motivation of meeting my goal of 10,000 steps a day. I keep walking until I feel my wrist vibrating and then I know I did it again! YEAH! I've tried other methods but now that my steps are tracked I do walk the 10,000 steps because before I used to guess and I can tell you now that I was WRONG - I way underestimated how many steps I did without using the Charge HR. I also love the feature of my sleep pattern. This has shown how often I wake up during the night and how little sleep I am getting. Another great feature is the food tracking. I have been logging everything I eat and the scan UPC codes feature saves so much time entering in my food consumed.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great fitness tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use my fit bit to track my daily activity which is walking, climbing stairs, and heart rate. In the gym I use it to track my running and heart rate. At night, I use it to track my sleep patterns. I use sync solver for Fitbit to import the data into my iPhone's health app.

    I would recommend this to a friend
Sponsored