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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 13,172 reviews
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Good one for lazy people too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was a lazy guy who dont care much about health, this device with giving the steps, made me go a little more to round off & i now try to reach that 10,000 steps atleast once in a week, the sleep count is amazing, not sure how in this works out, but a lovely feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 5 out of 5 stars

    What I was waiting for - Fitbit HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been waiting for a Fitbit that would have the heart rate monitor included...and glad the I waited. Very easy to use and monitor my daily activities. Onlly thing that I wish they would improve on is the length of the charging cord as it is a little challenging to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Super addition to my workouts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit HR! I get instant read out during my work outs. Easy to use! Tracks sleep, steps, etc and I can look at my week on a graph. Couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 4 out of 5 stars

    Buy this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the accessibility of the heart rate. You just look down and there it is. It's a lot easier to use than other heart rate monitors I've used. It is very streamlined and it interfaces with your iPhone. Which allows you to keep metrics.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Good but not super accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit does what it says it does. With no manual included in the purchase, it is really difficult to figure out how to use it properly. It records the flights of stairs I walk correctly. The biggest issue I have is that I talk with my hands. Every time I move my hands, it records a "step." The sleep tracking featue is great, but it misses my naps even if they are 3 hours. I wonder how many "steps" I've completed sitting in my chair at the ocmputer typing this review. I've accidentally worn it into the shower 3 times (and took it off right away to dry out), and it's still functioning great. It pairs with both Runtastic and AARP rewards for life. It will definitely get me more on track for a fitness program. Now if it could only have been sold with some sort of deal with the Jabra Sport Coach headphones. . . .

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Nike Fuel Band and it broke. I had heard of the fit bit and decided to go with the charge HR. I love it as it tracks my heart rate but best of all my sleep. My husband will get one when his Nike quits working. It's also great as it interfaces with my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great first fitness tracker for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my son for Christmas. He wasn't too thrilled at first (he is 20 years old). However, he is actually very interested in the information on his sleep and heart rate this device gives him! Hopefully it will help him keep up a healthy lifestyle in college.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    easy to use, good motivation tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fitbit model is easy to use and sync and the app allows for a full diet and exercise regimen if you are motivated to do it. only thing I might change is to waterproof it. you have to take it off to shower and protect the charge port

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after using the wiiU Fit tracker. Like the app as it allows you to track on your phone or laptops. Also picked up one for my wife. The app will allow you to track each other for a bit of competition too. Like that it tracks your sleep time and heart rate.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've actually been using it to help me on a diet, and have lost about 15lbs in 2 months. Mostly by setting up a food/calorie plan and using it to know what my typical daily calorie burn is, and keep track of how much I'm consuming. Sleeping with it on isn't as awkward as I thought it would be. My wife and I bought one at the same time, and have been using them all the time. Overall the experience has been great. I dinged it by a star a only for a couple minor reasons - while it works with many fitness/health apps, it doesn't connect to our phone's (samsung S6) native step counter/health app.. which would be nice, so it could adjust itself... as my wife and I can be 3000 steps different when we spent the day together because maybe one of us is holding our kids hand with the same arm that has the fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great Fitness Motivator!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for my 12 yr old daughter. I already own one and I love it. You really don't realize how inactive you are till you have one. The Fitbit Charge helps me to keep track of my movement, my sleep, calories burned and knowing this makes me want to move more! I love that I can monitor my heart rate as well. I find that my daughter looks for things to do and places to walk just so she can reach her 10,000 steps. We love the medals we receive and it makes us want to earn more! My niece was so interested in ours that she ended up buying one also! It's a great fitness motivator!!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    Nice all in one tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The multiple features of this tracker make it a usable tool. Being able to see time, steps and heart rate are important to me but seeing what my sleep patterns are is helping me to improve my daily routine to get a better nights sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Works just like I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it checks my heart rate and sleep patterns. I really like inputting my food per meal and able to track what I eat. I like that it shows me my calories per meal, but clicking on the nutrition information really helps me keep track of carbs per meal.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit Charge HR is great for tracking day to day activity (steps, stairs, etc) and also your heart rate. Provides a pretty good reading on your sleep patterns also. Where fitbit got it right is with the iOS app, it's easy to ready and customizable for your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Being More Active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchasing my new Fitbit-Charge HR Heart Rate, I have been more active and look forward to working out and view my progress. I like that this device automatically calculates my sleep, HR, and activity just by wearing the device. I really happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy
    Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Overall this is a great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is convenient and the results are very accurate. Not a huge fan of the app (other products have an easier app to use). I wish the product was waterproof, but other than that it is a great product and would recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All I expected and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lengthy amount of research and comparisons, I finally decided upon the Fitbit HR. The most important part of a fitness tracker is the accuracy of the step counter, in my opinion. Fitbit HR was found to be the most accurate of all the I had considered. This, along with the stair/floor counter, we're what sold me. Walking and climbing of stairs are a constant at my job, so these features were the most important. While I haven't checked the accuracy of the stair/floor counter, the step counter has been excellent. I do recommend going into the settings and inputting your proper step distance for best accuracy. While the heart rate monitor, (the reason for the "HR" in the name,) wasn't of importance to me, I have found myself using it more than I planned. This is especially so when I place the Fitbit into "exercise mode." This, along with the previously mentioned features, and the automatic sleep monitor, all tie in together nicely with the Fitbit app for my phone. It keeps all the information readily available for a more detailed view of one's results. If you have friends with a Fitbit of any type, you can add them to your list of friends and have friendly challenges. This has added to the fun of using my Fitbit on a weekly basis. Of all the features on the Fitbit HR, the caller notification is of the least use to me. While I had no problems syncing the Fitbit call notification to my phone, I don't receive as many phone calls as I do text messages. When a call comes in, it will vibrate and show the callers name on the screen. The Fitbit Surge, along with some other models, give text notifications, however, I found the Surge a bit too huge for my liking. Some of the other fitness trackers with text notification just weren't noted for their accuracy. I've seen the studies that say at least 39% of fitness tracker, specifically Fitbit, users discontinue use it by the first year. I have yet to become discouraged or failed to find my Fitbit HR to be of great use to me. Having the added benefit of friends with Fitbits, (dare I say other Cultists of Fitbit? LOL) I see myself continuing use for a good while.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 5 out of 5 stars

    Love the heart rate feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for hubby for monitoring steps, sleep and HR. He finds it comfortable to wear all day and night and loves tracking heart rate changes. Very easy to connect app. Looking forward to figuring out all the rest of the functionality. Also likes the caller ID!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works accurately, if the fitbit app is on auto sync, battery will need to be charged every 2 days. But syncing once a day allows a charge to last 4 days. Need to take off the watch prior to showering, so that gets annoying sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 3 out of 5 stars

    Great idea, poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my fitbit 3 weeks, and use it every day. The design seems OK, although with the screen being placed at the top edge of the wristband, when my hand is in its natural position, the screen is pointing away from me - moving the screen an inch downward would put it in the perfect viewing position. Most of the measurements seem accurate when compared to other "sources" of info - eg I compared my exercise heartrate measurements on the fitbit with a polar hr band and they were identical; I know that the walking distance measurement is accurate compared to googlemap distances etc. It is less accurate on other measurements such as number of floors climbed, but I'm not too worried about that. The sleep measurement similarly has a few problems, such as knowing the wake time - eg this morning I woke up 15 minutes before my alarm, but the wake time recorded is when I actually started moving around the room 20 minutes later. Not a big deal. I like the fitbit dashboard and how all the data is recorded and presented. Very easy to use. Ability to effectively track cycling would be a big plus. My main concern is with the "build quality" of the unit. It feels "cheap" out of the box. The screen is very easy to scratch, and when I first put it on, I had a feeling the strap wouldn't last long. Sure enough, 3 weeks in and I am today returning my unit because the strap has split. I expected it to go where the point of the buckle goes through the strap, but it actually sheared at the end where the compression pin fastens the large side of the buckle to the strap. I think I will be looking for a refund for now, and research some of the other options that are out there. Shame.

    No, I would not recommend this to a friend
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